Q&A(23)
Q: I have dark circles under my eyes what u recommend?
A: Check out our Vitaleyez Retinol +Vitamin C Complex this under-eye treatment helps to brighten dark circles and revitalize the delicate eye area. It also firms, smooths and hydrates the aging eye to reveal brighter, firmer and more hydrated skin. Great for improving the appearance of fine lines and puffiness. Available exclusively on our website.
submitted byUrban Skin Rx - 2 years agoBrand expert
Q: Can I use this product all over the body?
A: Hi Chylyn! We do not recommend using the product on your body. It is specific to the skin on your face. Hope this is helpful!
submitted byTarget Beauty Consulting - 5 years agoBrand expertA: We recommend checking out our body collection available exclusively on our website! They are formulated with powerful ingredients to provide your body with deep exfoliation and correction. They improve the appearance of dark marks, blemishes, rough/bumpy texture and aging skin.
submitted byUrban Skin Rx - 5 years agoBrand expert
Q: Hi, I often get acne on my face for which I'm using Differin Gel since 2 months. I also have a lot of acne marks and scars. I would love to try this product. Could I use it along with Differin gel using alternative nights? Please advise. Thanks
A: We would recommend using one of our 3-In 1 Cleansing Bars. All of our cleansing bars contain our ClearTone Advanced Technology, which works to address and correct the appearance of hyperpigmentation and blemishes. Each cleansing bar is formulated for different skin types. If you have oily skin with dark marks or blemish-prone skin, we recommend that you use the **Clear Skin Cleansing Bar** to improve the appearance of your skin. If you don’t have oily skin or blemishes, but have discolorations, or want a brighter and more even-toned complexion, we recommend that you use the **Even Tone Cleansing Bar**. Someone with dry or combination skin who wants to improve the appearance of dark spots or blemish-prone skin should use the **Combination Skin Cleansing Bar**. We also recommend that you use our cleansing bars along with our various products formulated to address your blemish concerns.
submitted byUrban Skin Rx - 5 years agoBrand expertA: Hi Beats! You could definitely alternate using these products. It is recommended to use this spot treatment just 3-4 times per week. Hope this helps!
submitted byTarget Beauty Consulting - 5 years agoBrand expert
Q: What is the retinol percentage in this product? I'm seeing mixed answers of "less than 1%" and 1.25%.
A: Hello, we appreciate your interest in our products. Our Retinol Rapid Repair and Dark Spot Treatment contains less than 1% retinol.
submitted byUrban Skin Rx - 10 months agoBrand expert
Q: Can I use this on my arms and chest?
A: This Retinol Rapid Repair and Dark Spot Treatment can be used on the body. However, please be sure to use as instructed and apply SPF30 or above to the treated areas daily.
submitted byUrban Skin Rx - 3 years agoBrand expert
Q: Does this work for dark arm pits?
A: Hello! The Retinol Rapid Repair could be too strong for that area however if you would like to try it we would recommend only using it once out the week in your night routine followed up with a moisturizer to prevent irritations. To be sure you can use it in the area do a spot check with it in the area to see if it get irritated or not before you apply it. Also, It will be best to use the Even Tone Cleansing Bar in the area to cleanse twice daily to improve the appearance of uneven skin tone in the desired area which is way gentle. For further communication please email us at support@urbanskinrx.com we will love to help you find the correct products that are suitable for you and with any questions or concerns you may have. :)
submitted byUrban Skin Rx - 4 years agoBrand expert
Q: I have been using this product for about 5 days and my dark spots are getting darker and I broke out around my eyes. Is this normal?
A: Hello Jep, thank you for taking the time to write a review on our Retinol Rapid Repair and Dark Spot Treatment. This product contains retinol and can become irritating to the skin if used too often. We recommend reaching out to one of our Licensed Aestheticians for guidance on how to best use this product and why you may be experiencing this.
submitted byUrban Skin Rx - 4 years agoBrand expert
Q: Do you rinse this product?
A: After applying the Retinol Repair and Dark Spot Treatment, we recommend ending your routine with a moisturizer.
submitted byUrban Skin Rx - 4 years agoBrand expert
Q: I followed instructions. I applied it to the face and sleep on it woke up my face was bright red . Was I supposed to rinse this product...
A: We're sorry to hear that you're experiencing this! To better assist you, please email Support@UrbanSkinRx.com
submitted byUrban Skin Rx - 4 years agoBrand expert
Q: Retinol is usually an animal-derived ingredient. How can you call this vegan?
A: Hello, The Retinol used in our product does not contain animal derived ingredients and is created without using any animal components." :)
submitted byUrban Skin Rx - 4 years agoBrand expert