A: Hello, Thank you for your enquiry. I can confirm that this mat is shipped rolled in a box. To unroll, we suggest placing weights (i.e. heavy books or boxes) on each corner and leaving the mat in a warm environment for up to 72 hours. If you require any additional information, please contact us at CustomerService@FloortexLLC.com or call us on 615-208-9697 and we would be happy to help! Thank you, Eleanor.

A: Hello, Thank you for your question on our Floortex PVC Advantagemat. Our PVC Chair Mats have been tested to withstand weights up to 180 pounds, which includes both the weight of the chair and user. Based on the weight you have provided us with, we would recommend our Floortex Megamat. The Megamat has been tested to withstand weights up to 500 pounds, which includes both the weight of the chair and user. The Megamat is made from polycarbonate, which is a strong and durable material, due to the thickness/heaviness of this mat; this mat is shipped flat and can be used on both carpet and hard floor! Please note that this mat is not lipped as the Megamat comes rectangular shaped only. You can find this mat on Target using the product number (46” x 53” – 53321067) (46” x 60” – 53321068). If you have any questions, or would like some more information on the Megamat, please get in touch with our customer service team and we will be happy to help! You can email us at customerservice@floortexllc.com or you can call us on 615-208-9697. Kind regards, Rebecca

A: Hello Mary, Thank you for your question on the Floortex PVC Lipped Chair Mat. I can confirm that the lip size is 20" x 10". The lip size is included in the overall dimension of the 36” x 48” mat. If you have any further questions please get in touch with our customer service team and we will be happy to help! You can email us at customerservice@floortexllc.com or you can call us on 615-208-9697 Kind regards, Rebecca

A: Hello Janelle, Thank you for your question on the Floortex PVC Advantagemat. I can confirm that this mat is for use on low pile carpets up to 1/4" thick including carpet pad. Thank you for drawing attention to the error on this listing. We will ensure the listing is updated as soon as possible and we can only apologize for this inconvenience. If you have any questions, please get in touch with our customer service team and we are happy to help. You can email us at CustomerService@FloortexLLC.com or you can call us on 615-208-9697. Thank you for understanding. Kind regards, Rebecca

A: Hello Beth, Thank you for your question. The thickness of the Floortex 36"x48" PVC Lipped Chair Mat is 0.09 inches thick - I hope this helps! If you have any questions, please get in touch with our customer service team and we would be happy to help! You can email us at CustomerService@FloortexLLC.com or you call us on 615-208-9697. Kind regards, Rebecca