Q&A(217)
Q: Does this unit have a compressor?
A: Per specs: Adjustable thermostat supports temperatures as low as 34 degrees Fahrenh
submitted bygandyman1 - 9 months agoA: Yes, this unit has a compressor.
submitted byCustomer Care Team - 2 years agoBrand expert
Q: Is the freezer cold enough to make an ice trays??. If yes what number on knock be set to. Thanks
A: I haven't tried ice trays but I have been able to freeze popsicles with the freezer.
submitted byAustyn - 3 years agoA: I have two plastic trays ...It's set to 5...takes a little over a day.
submitted byHonk - 3 years agoA: Coolest Temperature Capability: 29 Degrees Fahrenheit
submitted bygandyman1 - 9 months agoA: The coldest setting is 7 on this unit.
submitted byCustomer Care Team - 4 years agoBrand expert
Q: What is the coldest setting? 1 or 7??
A: Yes 7 is the coldest setting .
submitted byMrs C - 8 years agoA: 7 is the coldest setting
submitted byMrs C - 8 years agoA: 7 is the coldest setting.
submitted byMrs C - 8 years agoA: The coldest setting is 7.
submitted byCustomer Care Team - 8 years agoBrand expert
Q: Is the compressor line inside the actual freezer & if damaged will that cause the fridge part to no longer cool
A: The compressor lies at the bottom back of the whole fridge, not inside the actual usage part of the fridge, and if the compressor is damaged, it will cause the whole fridge to no longer cool.
submitted byGalanz Care Team - 9 months agoA: If you are experiencing issues with the cooling function of this unit, please reach out to our customer support team at 1-855-666-4477 or via email at customerservice@galanzamericas.com for assistance
submitted byGalanz Care Team - 8 months agoA: The compressor lies at the bottom back of the whole fridge, not inside the actual usage part of the fridge. If the compressor is damaged, it will cause the whole fridge no longer cool.
submitted byCustomer Care Team - 9 months agoBrand expert
Q: Are the wires that hold the 8 soft drink cans detachable? We don't drink soft drinks yet don't want to waste that space. Thanks
A: It should fit 16 oz bottles of water with little to no issues, however I wouldn't recommend the Hint bottles... they are too hard. They should be the flexi-bottles.
submitted byRocco - 6 years agoA: The wires are removable but I don;t see how you can use the shelf for anything else. The bottom "lip" is rounded out unlike the "lip" to the right. No soda - drink water, holds water bottle fine.
submitted byDethshead - 8 years agoA: Due to potential safety issues, we do not recommend removing the wires that hold the 8 soft drink cans.
submitted byCustomer Care Team - 8 years agoBrand expert
Q: Is the 32.91 measuring from the top of the door hinge or the top of the actual door?
A: From the top of the door hinge
submitted byMrs C - 8 years agoA: MEASUREMENT IS TO TOP OF HINGE
submitted byTCBONGO - 8 years agoA: The dimensions include the door hinge. Thanks!
submitted byCustomer Care Team - 8 years agoBrand expert
Q: Cn the fridge be installed under counter ?
A: This is a free standing unit. If placed under counters, we recommend 2” of space on the sides and back and 0.5" on the top.
submitted byGalanz Care Team - 4 months agoA: This is a free standing unit. If placed under counters, we recommend 2” of space on the sides and back and 0.5" on the top.
submitted byCustomer Care Team - 18 days agoBrand expert
Q: Why is the fridge fan so loud? How do I reduce the sound? I have the temperature set to 1.
A: If you are experiencing issues with your unit, please reach out to our customer support team at Galanz Americas at customerservice@galanzamericas.com or 1-800-562-0738 for assistance.
submitted byGalanz Care Team - 4 months agoA: If you are experiencing issues with your unit, please reach out to our customer support team at Galanz Americas at customerservice@galanzamericas.com or 1-800-562-0738 for assistance.
submitted byCustomer Care Team - 18 days agoBrand expert
Q: Is this frig frost free?
A: No, this unit requires manual defrost.
submitted byGalanz Care Team - 4 months agoA: No, this unit requires manual defrost.
submitted byCustomer Care Team - 18 days agoBrand expert
Q: Can this be used in a built in bar cabinet or does the back need to be exposed to circulate the air for the compressor?
A: This is a free standing unit. If placed under counters, we recommend 2” of space on the sides and back and 0.5" on the top.
submitted byGalanz Care Team - 4 months agoA: This is a free standing unit. If placed under counters, we recommend 2” of space on the sides and back and 0.5" on the top.
submitted byCustomer Care Team - 18 days agoBrand expert