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Whisker Litter-Robot 4 with Step

Whisker Litter-Robot 4 with Step - image 1 of 4
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Whisker Litter-Robot 4 with Step - image 1 of 4
$699.99 when purchased online
Target Online store #3991

About this item

Highlights

  • Never scoop again®
  • Drastically reduce litter box odors
  • Monitor litter box usage and track weight in app
  • Multi-Cat design suits up to 4 cats
  • Includes a fence, step and carbon filter

Description

Stop scooping cat litter, neutralize litter box odors, and give kitty a clean bed of litter every time with Litter-Robot 4. Elegantly designed to maximize comfort for cats of all sizes, Litter-Robot 4 features advanced litter-sifting technology, reduced litter tracking, and real-time monitoring of waste and litter levels, plus tracks your cat’s weight with SmartScale® in the Whisker app. Join 1 million pet parents who’ve upgraded to a smarter litter box.
Dimensions (Overall): 22 Inches (L), 29.5 Inches (H) x 27 Inches (W)
Intended Pet Type: Cat
Includes: Disposal Bags
Pet Lifestage: All Ages
Pets subtype: Litter Boxes
Material: Plastic
Battery: No Battery Used
Care & Cleaning: Spot or Wipe Clean
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 91788921
UPC: 810034228239
Item Number (DPCI): 056-16-0140
Origin: Assem USA w/foreign/dom. parts
WARNING: This product can expose you to chemicals including carbon black, which is known to the state of California to cause cancer, for more information, go www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 24 inches length x 24 inches width x 31 inches height
Estimated ship weight: 30 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
This item ships in its manufacturer’s packaging, revealing what’s inside. ·Details

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Does it come with a warranty or is it possible to purchase extended warranty. I noticed it is an option with other sellers.

submitted by JayS - 1 month ago
  • A: Hi JayS, All units come with a 1-year manufacture warranty. You are welcome to purchase the extended warranty on the Whisker website for a 3-year warranty in total. Whisker

    submitted byWhisker Support - 27 days ago
  • A: Hi JayS, thanks for reaching out about Whisker Litter-Robot 4 with Step This comes with a 1 year limited manufacturer warranty. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 29 days ago
    Target expert support

Q: How does it separate the used litter from clean litter?

submitted by Belle - 5 months ago
  • A: The Litter-Robot uses litter very efficiently as the sifting system separates the clumps from the clean litter and deposits them into the waste drawer below.

    submitted byWhisker Support - 3 months ago
  • A: Hi Belle, During the clean cycle, the globe rotates. The sifting process separates the clumps from the clean litter. The clumps are deposited into a waste drawer located below the globe. -Whisker

    submitted byWhisker Support - 3 months ago

Q: can i use pellet powder litter or does it have to be clumping litter

submitted by breezy - 13 days ago
  • A: The best litter for Litter-Robot is clumping litter. We recommend a high-quality, standard-weight, clay-based clumping litter.

    submitted byWhisker Support - 3 days ago

Q: Hello, our cat is peculiar and will pee larger amounts resulting in a single 3+ lb clump. Can the motor and spin handle such a large amount of waste at once?

submitted by Niao - 2 months ago
  • A: Hi Niao, A 3lb clump should be fine as long as the globe is not overfilled with litter as the Litter-Robot uses litter very efficiently since the patented sifting system only removes the clumps.

    submitted byWhisker Support - 2 months ago

Q: How often does the waste drawer have to be emptied?

submitted by iheartcats - 3 months ago
  • A: Hi iheartcats, thanks for reaching out about Whisker Litter-Robot 4 with Step. Per Manufacturer's site. If you have one cat, you will typically empty the waste drawer once per week. If you have more than one cat using Litter-Robot, you will typically empty the waste drawer twice every seven to ten days. Perform a full cleaning and litter change every one to three months. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 3 months ago
    Target expert support
4.6 out of 5 stars with 91 reviews
quality: 2.75 out of 5
value: 2.75 out of 5
44% would recommend
9 recommendations

Expensive not worth the money

1 out of 5 stars
Thumbs down graphic, would not recommend
Savey shopper - 2 months ago
Who in their right mind would spend $800.00 on a litter box? I went for the cleanpethome does better then litter robot @ a fraction of the price weighs cat uses ozone to kill cat oders and bags used litter.It works so well bought 2 more for family members.
quality: 1 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?

No scoopin!

5 out of 5 stars
Thumbs up graphic, would recommend
clm90 - 2 months ago, Verified purchaser
As a first-time kitty mama, I was nervous about the litterbox aspect. The LR4 is so quiet and works seamlessly to eliminate the need for scooping. There is still some stink, so I separately purchased some carbon filters and deodorizer packs. The base of my LR arrived cracked, which didn't affect performance but I filed a claim and they promptly sent a replacement free of charge and fast. I will definitely add on the 3 year warranty based on how easy that was. Overall, I'd recommend the LR4!
Did you find this review helpful?

cat approved

5 out of 5 stars
Thumbs up graphic, would recommend
jimbo - 3 months ago, Verified purchaser
Purchased the unit to go with the litter robot 3. Cats love the larger opening and started to use it before I was finished setting it up. Quiter.
quality: 5 out of 5
value: 5 out of 5
Did you find this review helpful?

Litter robot 4

5 out of 5 stars
Thumbs up graphic, would recommend
MCH - 3 months ago, Verified purchaser
AMAZING! Reduces smell, lets you know when it needs to be cleaned, when you need to add more clean litter, and if there are any problems via the app. Worth every penny!
quality: 5 out of 5
value: 5 out of 5
2 guests found this review helpful. Did you?

Target lost a customer

1 out of 5 stars
Thumbs down graphic, would not recommend
Lei - 4 months ago, Verified purchaser
First of all I would like to say though I’m happy with this litter box, I am FURIOUS with target. I ordered this litter but, after no more than TWO hours I regretted the purchase, only because it costs so much and I realized that I couldn’t afford it. I contacted target customer service THREE separate times, every time I was promised a return form email within THREE days (in which the litter robot would most definitely be delivered before then) and I got NO email. That was more than a week ago and I STILL haven’t gotten an email. I make this negative review because I tried TWICE today to get in contact with customer service and both times they connected me to someone else who ignored me. I’m FURIOUS with target and this experience alone decided that I will NEVER shop at target again. I was a huge target customer up until now
3 guests found this review helpful. Did you?

3/5

3 out of 5 stars
- 4 months ago, Verified purchaser
The Whisker Litter robot 4 is an OK product. The opening is large enough to fit the large pee clumps that my diabetic cat has through out the day. However, the sensors are absolute crap. It is not able to accurately sense when my cat is in or out of the box. I often get errors that the “weight scale has been active for 30 min” BUT you are unable to manually cycle it from the app when the “cat sensor timing” is incorrectly on. So the waste just sits there until you are able to MANUALLY cycle it by pressing the buttons (like what’s the point of the app???), causing my cat to go outside of the box because it’s dirty, which is just lovely. I also often get the error that the cat sensors go off in the middle of cycling, causing it to pause, when my cat is no where near the box. So, it pauses when it’s tilted and just sits there, so my cat has the litter sideways or none at all. The pee clumps often stick to the bottom of the box which causes us to have to manually peel them off with a scoop a few times a day. We tried the casa Leo loo too before this, and the sensor is much better, and you can manually run it from your phone whenever. Only gripe with the casa Leo was that the opening was too small for his pee clumps so every time he went we would have to push it down with a scoop. We will be sticking with the litter robot because of this, but it’s honestly almost as much work as a normal litter box. We reached out to litter robot and then are sending us a new sensor panel, like I should be able to replace it (i’m literally not handy at all), so we will see how it goes.
value: 3 out of 5
quality: 3 out of 5
2 guests found this review helpful. Did you?

Terrible product

1 out of 5 stars
Thumbs down graphic, would not recommend
Pigstail Farm - 6 months ago
The litter just goes in the drawer underneath it still smells terrible (2cats). We got rid of it and went back to scooping and putting used litter in the diaper genie because that sealed it each day so the smell is a lot less with that. Not a great product. The motor has been replaced twice and the sensors have been replaced.
1 reply from Whisker Team team - 6 months ago
Hi, We apologize you had such a horrible experience. We understand you no longer have the Litter-Robot. If you ever decide to own a Litter-Robot about we are always here to help with any concerns. Please feel free to reach out to us with any questions at partnersupport@whisker.com. Thank you for your feedback and your support. Have a great day!
quality: 1 out of 5
value: 1 out of 5
4 guests found this review helpful. Did you?

Not worth it

1 out of 5 stars
Thumbs down graphic, would not recommend
Beary - 6 months ago
Please pay attention to the 1 Star reviews. I had all the same issues and some. Not even a year and mine went to the trash. Went back to traditional boxes.
1 reply from Whisker Team team - 6 months ago
Hello, Thank you for taking the time to share your feedback with us. We are sorry that Litter-Robot did not work for your fur family. If you need anything, please get in touch with our customer experience team. Thank you for giving Litter-Robot a try! Whisker
quality: 1 out of 5
value: 1 out of 5
2 guests found this review helpful. Did you?

Worth it

5 out of 5 stars
Thumbs up graphic, would recommend
Kdt1826 - 6 months ago
This is our second litter robot and it’s definitely the most well thought out design. We do have issues sometimes with it cycling- it’s a little sensitive but as with every electrical device on the planet - turning it off and back on usually fixes it for awhile. It’s so much better than scooping and the smell is almost non existent. I couldn’t live without it.
1 reply from Whisker Team team - 6 months ago
Hi Kdt, Thank you so much for your outstanding support! It means so much to us. If you ever have any questions or concerns, feel free to reach out at partnersupport@whisker.com. Thank you for being the best part of whisker!
value: 5 out of 5
quality: 5 out of 5
1 guest found this review helpful. Did you?

DO NOT BUY

1 out of 5 stars
Thumbs down graphic, would not recommend
Cjh - 6 months ago, Verified purchaser
DO NOT BUY. There is poop, and litter smeared in every possibly crevice it could be in. It never rotates. EVERYTIME I walk past this thing it’s filled with clumps. I’m disgusted I spent this amount of money for this. I miss scooping litter boxes. With a basic litter box there’s no crevices, the clean up it MUCH easier- and you’re EXPECTED to do your job daily. with the litter robot we expected to NOT have to literally wipe it down daily and we do- because there is constantly poop smeared all over. I am so disgusted with this product (because it’s literally disgusting& also THE COST!!!) Knowing what I know now I wouldn’t have even bought it if it were $100. I swear I’m a knowledgeable person- I read the reviews I figured the other 1 star reviews were bitter people Who didn’t know what they were doing. after 3 weeks of this litter robot I 100% back the other 1 star ratings and regret buying this.
1 reply from Whisker Team team - 6 months ago
Thank you for reaching out with your detailed feedback regarding your experience. We are disappointed that you have been experiencing an issue with your Litter-Robot. We sincerely apologize for any inconvenience this has caused; this is never the experience we want for our Whisker Family. We are happy to assist you with resolving this. Sometimes, we find that customers experiencing issues with clumping are using a lightweight or alternative litter. These litters tend to clump slower, leaving sticky, sometimes gummy messes that can interfere with the sifting process. Excess moisture build-up can also lead to significant odor. If you are not already, we recommend using a standard clay clumping litter, as it tends to clump hard, sift easily, and absorb odor. If you haven’t yet, please contact us at support@whisker.com or 877-250-7729. An agent would be happy to assist you in resolving this issue. Please have your order number and your Litter-Robots serial number for our agents to further assist you in resolving the issue. Thank you!
value: 1 out of 5
quality: 1 out of 5
1 guest found this review helpful. Did you?

Love it!!!

5 out of 5 stars
Nancy R. - 1 year ago
originally posted on Whisker
I absolutely love the litter robot. It makes having two cats so much easier. I only have to change the drawer once a week. Great odor control. I face it ti the wall because one of my cats likes to leap out of it so by facing it to the wall there’s less scatter. 10/10 would recommend. The refurbished litter robot looked brand new. No issues since I got it 2 months ago. It is bigger than expected so definitely measure before buying
1 reply from whisker team - 1 year ago
Thank you for such positive feedback, Nancy! As changing the litter can be a chore that we all dislike, we're happy to hear that our Litter-Robot has been helpful. We hope you and your fur family continue to enjoy our products for years to come
1 guest found this review helpful. Did you?

Works but has quirks

4 out of 5 stars
Matthew E. - 1 year ago
originally posted on Whisker
I bought a brand new unit and then picked up a reconditioned unit. I love the Litter Robot 4. Next time I'll go with another new unit. The refurb one works but compared to the new unit I see differences. The refurb keeps saying lens dirty - even though it was brand new (to me). I have learned to ignore the alert as the unit works and I can't seem to clean the lens.
1 reply from whisker team - 1 year ago
Thanks for the feedback, Matthew. We’re sorry to hear you’re having some trouble with your Litter-Robot! We proudly stand behind our robots with our WhiskerCare™ Warranty and we’re here to help. The Customer Experience team has sent you an email to further assist
1 guest found this review helpful. Did you?

One of the best purchases I have made in my lifetime

5 out of 5 stars
Glenn W. - 1 year ago
originally posted on Whisker
I balked at the high price at first. I am so glad I purchased this unit. It is excellent!!!
1 reply from whisker team - 1 year ago
Hey, Glenn! We are so glad you made the jump to the Litter-Robot 4! Reviews like this mean the world to us. Thank you for joining the Whisker family!
Did you find this review helpful?

Helps with the smell A LOT but having issues connecting it to my phone. Other than that it’s great I love it so much!

4 out of 5 stars
Ashley M. - 1 year ago
originally posted on Whisker
I did get a used litter robot so I don’t know if that’s the reason to me having issues connecting it to my phone. But it still works whether it’s connected or not, I just have to check on it rather than being able to check the app if there’s something wrong. But my cat loves it and I do too! At first she would just lay in it lol. But It really does help with the smell and it’s amazing if you barely have time but don’t want your pet to be neglected. Yes it’s pricy but it’s definitely worth it, I hope it lasts me many many years..
1 reply from whisker team - 1 year ago
Hello Ashley! We're thrilled the Litter-Robot 4 is a hit with you and your fur baby. It's unfortunate to hear that you're having trouble with the app. We proudly stand behind our robots with our WhiskerCare‚Ñ¢ Warranty and are here to help. The Customer Experience team has sent you an email to assist further
Did you find this review helpful?

Love It!

5 out of 5 stars
Juliann V. - 1 year ago
originally posted on Whisker
Love the litter robot 4. Easy to set up and all 3 of my cats ranging from 3 months to 10 years took to it pretty quickly!
1 reply from whisker team - 1 year ago
Hello Juliann, We are so grateful for your kind review! The team is thrilled that the Litter-Robot 4 is well-loved by you and your fur babies =^_^=. Thank you for joining our Whisker Family
1 guest found this review helpful. Did you?

This is our 4th Litter Robot

5 out of 5 stars
- 1 year ago
originally posted on Whisker
We love this version! Very Very quiet! I am hoping that it lasts a long time. The previous version had an issue with sensors corroding in a humid environment. Hoping that is not the case any longer.
1 reply from whisker team - 1 year ago
Hi, Rae! We appreciate you leaving a 5-star review. We want you and your kitties to love our products for years to come. Thank you for being a loyal customer
1 guest found this review helpful. Did you?

Worked great for a week or so.

1 out of 5 stars
- 1 year ago
originally posted on Whisker
worked for a week and wouldn't turn to empty, and a red light is all it does. I called for a replacement, but line was busy for weeks. after a few weeks of not having a working litter box i crafted one out of the box it came it. got the new unit. it also worked great but this time for a month or 2 so 90day return was up. hope this helps! the box it came it worked great and for longer.
1 reply from whisker team - 1 year ago
Thank you for the review, David. We're sorry to hear you're having some trouble with your Litter-Robot. We apologize for the delayed response. An agent has contacted you directly to further assist. We appreciate your patience
Did you find this review helpful?

Love it

5 out of 5 stars
Jeri Lynn K. - 1 year ago
originally posted on Whisker
This is my second LR. The 4 is so much better than the LR3 I wish I could’ve bought two of them.
1 reply from whisker team - 1 year ago
Hi Jeri. Thank you for the review! We're glad to hear you're enjoying the Litter-Robot 4. We appreciate your customer loyalty!
Did you find this review helpful?

I could not love the litter robot more.

5 out of 5 stars
Katie B. - 1 year ago
originally posted on Whisker
I have two cats and after I got the 2nd one, the litter scooping became much more of a chore. This product makes it so I don’t have to even think about it. It’s worth every penny.
1 reply from whisker team - 1 year ago
Thank you for such positive feedback, Katie! As changing the litter can be a chore that we all dislike, we're happy to hear that our Litter-Robot has been helpful. We hope you and your fur family continue to enjoy our products for years to come
1 guest found this review helpful. Did you?

Worth every penny

5 out of 5 stars
Katelyn J. - 1 year ago
originally posted on Whisker
I have 4 cats. I had 4 litter boxes and struggled to keep up with them. Now I have one litter robot, and it has taken such a weight off of my every day life. Any sense of cat odor is gone in my home, and I only have to empty waste drawer every few days.
1 reply from whisker team - 1 year ago
Hi Katelyn. Thanks for making our day with this review! It's our pleasure to be a part of making life with your kitty pals a little easier. We appreciate you choosing Whisker!
1 guest found this review helpful. Did you?

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