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Q&A(16)

Q: Does this cause redness or burn sensitive skin?

submitted by Tb - 5 months ago
  • A: Hi there! CeraVe Hydrating Hyaluronic Acid Serum with vitamin B5 and three essential ceramides helps bind moisture to your skin’s surface, smoothing it and providing up to 24 hours of hydration while helping restore your skin’s protective barrier. We recommend reaching out to your dermatologist to determine the best products for your skin type!

    submitted byCerave Product Expert - 5 months ago
    Brand expert
  • A: Hey, The Cerave Hydrating Hyaluronic acid face serum is fragrance-free, paraben-free, and non-comedogenic. CeraVe Skincare is developed by dermatologists and has products suitable for dry, sensitive, oily, and acne-prone skin! For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 5 months ago
    Brand expert

Q: Hi, I'm 57 and recently lost weight and now have wrinkles under my chin. Is the hydrating hyaluronic acid the best product to use for that issue? what is the best regimen to use?

submitted by Diane - 2 years ago
  • A: Hey Diane, Great question! The hyaluronic acid will focus mainly on maintaining hydration in skin. We would recommend to check out the Cerave Skin Renewing Retinol Serum that will help reduce the look of fine lines & wrinkles. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert
  • A: HI There! The hyaluronic acid will focus mainly on maintaining hydration in skin. We would recommend to check out the Cerave Skin Renewing Retinol Serum that will help reduce the look of fine lines & wrinkles. About 50% of the outermost layer of your skin is comprised of ceramides.1 That’s why all of our CeraVe skincare products were developed with dermatologists and are formulated with three essential ceramides to help restore and maintain your skin barrier, thereby helping to lock in moisture and protect against irritants.

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: Can this hyaluronic acid serum be used before a derma roller treatment? Or, is it of thicker consistency?

submitted by Abby - 4 days ago
  • A: Hello Abby! While our Hydrating Hyaluronic Acid Serum can be used before other skincare steps, we generally don't recommend applying it immediately before microneedling or derma rolling. It's best to consult with a dermatologist or esthetician for personalized advice on pre-treatment skincare. They can assess your skin's specific needs and recommend the most appropriate products and routine for optimal results and to minimize any potential risks.

    submitted byCerave Product Expert - 3 days ago
    Brand expert

Q: Hi, is this safe for pregnancy?

submitted by Hansa - 11 months ago
  • A: Hello Hansa! While every ingredient we use in our products is evaluated for safety, we do not specifically test our products on women who are pregnant or nursing. CeraVe ensures there is substantial information supporting the safety of our products when used as directed by consumers. However, as there could be certain ingredients that physicians may not recommend for use during pregnancy and nursing, we always recommend that you discuss this with your physician and follow their advice.

    submitted byCerave Product Expert - 11 months ago
    Brand expert

Q: hyaluronic acid is not listed in the ingredients. Is it in there?

submitted by Joycreated - 11 months ago
  • A: Hello Joycreated, Thank you for your interest in CeraVe Hydrating Hyaluronic Acid Face Serum – 1 fl oz. Please be aware that ingredient lists for our CeraVe products are updated regularly. Refer to the ingredient list on your product package for the most up-to-date formulation to ensure it is suitable for your personal use. We hope this information has been helpful and that you can use our products with great success!

    submitted byCerave Product Expert - 11 months ago
    Brand expert

Q: Please answer in a percentage as to the amount of hydrolonic acid is in the face lotion.

submitted by OC Shopper - 1 year ago
  • A: Hi There OC Shopper! Thanks for your interest in our Hydrating Acid Face Serum. Ingredients may have different functions in products depending upon their combination with other ingredients. The percentage of specific ingredients in any given product is not a measure of the ingredient's efficacy. It is the unique formula and technology that provides the desired result. Except for active ingredients, information regarding the function and percentage of specific ingredients in our products is proprietary. We hope this was helpful!

    submitted byCerave Product Expert - 1 year ago
    Brand expert

Q: I have very dry skin from my head to my toes and very itchy skin. I am in my 80's what prooduct will help me.

submitted by roscokat - 1 year ago
  • A: Hello roscokat, Thank you for your interest in our products. For dry skin we recommend trying our CeraVe Moisturizing Cream is a rich, non-greasy, fast-absorbing moisturizer for normal to dry skin on the face and body. Formulated with three essential ceramides, it works to lock in skin's moisture and help maintain your skin’s protective barrier. Our moisturizing cream also features hyaluronic acid, petrolatum, and MVE Delivery Technology—which works by continually releasing moisturizing ingredients for long-lasting hydration. Developed with dermatologists, this barrier-restoring cream is gentle on skin, fragrance-free, and accepted by the National Eczema Association. We hope this information helps and we hope you will try our products soon!

    submitted byCerave Product Expert - 1 year ago
    Brand expert

Q: how many treatments in on bottle

submitted by treatment doses - 2 years ago
  • A: Hi There! Hyaluronic acid is a powerful hydrating ingredient found naturally in your skin. However, as you age, it becomes depleted, which is why you may need to replenish it in order to help prevent dry skin. CeraVe Hydrating Hyaluronic Acid Serum helps bind moisture to your skin’s surface, smoothing it and providing up to 24 hours of hydration. With vitamin B5 and three essential ceramides that work together to lock in skins moisture and help restore your skin’s protective barrier. CeraVe Hydrating Hyaluronic Acid Serum provides your skin with much-needed moisture and more.

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: Cerave is NOT Cruelty Free. This is correct??

submitted by Victoria3 - 2 years ago
  • A: Hey Victoria, Cerave does not claim Cruelty free. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert

Q: Did the formula recently change on this item? I have bought for years and loved it but the recent one I purchased is watery with white chunks not at all the same.

submitted by TGKelly - 2 years ago
  • A: Hello TGKelly, Thank you for taking time to share your experience with CeraVe Hydrating Hyaluronic Acid Face Serum 1 fl oz. We would like to assist you further, please give us a call at Please give us a call at: 888-768-2915 M-F 9:00am-5:30pm EST and give the reference number 2551877 to the advisor answering your call. It would be helpful if you have the product available when you call. We look forward to speaking with you soon.

    submitted byCerave Product Expert - 2 years ago
    Brand expert

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