About this item
Highlights
- Waterproof soft top fabric
- Fit mattresses up to 18" in height
- 10 specialized heat settings, 1-12 hour auto shutoff timer
- 2 separate temperature zones for Queen, King and Cal King sizes (2 controllers)
- Overheating protection, ETL certified
- Machine washable
- Power cord 6 ft long, controller cord 8.5 ft long
- Includes manufacturer's 5-year warranty
Description
Law Label:
UNDER PENALTY OF LAW
THIS TAG NOT TO BE REMOVED EXCEPT BY THE CONSUMER
ALL NEW MATERIAL Consisting of 100% POLYESTER FIBER
REG. NO. RI 16393 (CN)
Certification is made by the manufacturer that the materials in this article are described in accordance with law.
MADE FOR E&E CO., LTD 45875 Northport Loop East,
Fremont, CA 94538
Federal RN#91519
MADE IN CHINA
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Q: Mine gays warm everywhere except for my feet. Warmer at my core and head. Is this normal?
A: Mine heats evenly throughout. I've finally figured out why I've had such terrible sleep patterns! My body needed heat! I'm sleeping through the night and wake up so rested. So happy with it.
submitted byDonna - 4 months agoA: It's common for heated mattress pads to distribute warmth unevenly, with more heat felt in the core. Consider adjusting the heat settings or ensuring your feet are covered for optimal warmth.
submitted byJLA Home - 6 months agoBrand expert
Q: Why does the light go out after you set the heat setting? There is no indicator light to see if it is on or off. The elderly need this as eyesight can be poor.
A: Hi Shari, thank you for bringing this to our attention. Please contact E&E Co. Ltd customer service at 866-456-8852 or email: jlacs@jlahome.com, we are ready to assist and improve your user experience. Thank you and have a great one!
submitted byBrand Expert - 3 years agoBrand expertA: I have the same isssue. Once you turn it on, the light goes out. Why won't it stay on?
submitted byCparker - 1 year ago
Q: Does it warm up your feet?
A: Yes, our heated mattress pad is designed to warm up your feet. With 10 specialized heat settings and a soft heated surface, it ensures a cozy warmth that can be adjusted to your preference. Additionally, the automatic shut-off timer and overheating protection features offer peace of mind while enjoying the warmth.
submitted byJLA Home - 1 year agoBrand expertA: Hi Alee, thank you for reaching out. This product does have heating coils that covers most of the sleeping area. It does not add additional heat to the feet though, nor is there an option to heat your feet exclusively. Hope this helps. Happy shopping!
submitted byBrand Expert - 3 years agoBrand expert
Q: Can you put this on a tempurpedic memory foam mattress and over a waterproof TEMPUR-Protect® Mattress Protector?
A: Our mattress pad can be used on a Tempur-Pedic memory foam mattress and over a TEMPUR-Protect® Mattress Protector, even though the Serta pad itself acts as a mattress protector. It is designed to fit mattresses up to 18 inches in height, providing waterproof protection for your mattress while its heating feature with specialized settings ensures cozy comfort.
submitted byJLA Home - 3 months agoBrand expert
Q: Can you use this on an air mattress?
A: Yes, you can use this on an air mattress, as it fits mattresses up to 18" deep. Be sure the pad is properly secured to ensure a comfortable experience.
submitted byJLA Home - 6 months agoBrand expert
Q: Some heating pad controllers make a clicking sound when pressed. Some have a soft, padded, silicone-like material that is essentially noiseless. Does this controller make any noise when pressed?
A: Yes, the Serta controller for our mattress pad does produce a clicking sound when the buttons are pressed. This clicking sound is intentional and serves as feedback to indicate that adjustments are being made. It is designed to provide users with a tactile confirmation and prevent unintentional button presses.
submitted byJLA Home - 1 year agoBrand expert
Q: Can I use a padded mattress pad over this heated mattress pad between this pad and the sheets?
A: Hi customer, thank you for the question. No, because doing so increases the risk of overheating, we recommend placing this Serta Waterproof Electric Mattress Pad over a padded mattress at all times and never under another mattress pad. But you may cover this heated mattress pad with a sheet. Hope this helps, and enjoy your shopping!
submitted byJLA Home - 2 years agoBrand expert
Q: I bought this for my 93 year old Dad for Christmas. He has 2 questions. Is it alright to sit on the edge of the bed while getting dressed? The old electric blankets said not to.
A: Dear Customer, thank you for reaching out. Sitting on the bed for short periods of time should be fine, as long as the power is off. Hope this helps and enjoy your shopping!
submitted byBrand Expert - 3 years agoBrand expert
Q: I purchased this mattress pad but nowhere on the packaging does it say "waterproof". Did the design change? The UPC number matches what's on this page (UPC: 086569472823) and the model is ST55-0116.
A: Dear customer, thank you for stopping by and choosing Serta products. This soft heated mattress pad is waterproof. There is a waterproof coating under the top fabric which cannot be seen from the outside. Thank you for bringing this to our attention, and we will improve the packaging to make it clear. Hope this helps and enjoy your day!
submitted byBrand Expert - 3 years agoBrand expert
Q: Is it made of cotton or polyester?
A: Hello Mary, Serta Twin Waterproof Electric Mattress Pad is made of 80% Polyester and 20% Cotton. This waterproof soft top fabric is machine washable for easy care. Thank you and have a nice day.
submitted byBrand Expert - 3 years agoBrand expert
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Summary of reviews
This will keep you nice & toasty

Gives off a crazy amount of heat.

Heated mattress pad I THINK YES!!

Waterproof, machine washable, multiple functions

Great for winter!
