Bose QuietComfort Wireless Noise Cancelling Bluetooth Earbuds - Black
$179.99
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Guests are saying
The Bose QuietComfort earbuds offer impressive sound quality and exceptional noise cancellation, making them ideal for various activities like workouts or travel. Many guests appreciate their comfort and battery life, although some have experienced connectivity issues and challenges with the touch controls. Overall, these earbuds are a solid choice for those seeking a premium audio experience, but potential buyers should be aware of the mixed feedback regarding their reliability and fit.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 1313 reviews
52% would recommend
148 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
29 July, 2026Verified purchase
(no review title)
So they worked well in the beginning but then stopped pairing to my phone or any other device. I’d be mid lift and they’d cut out fully. Bose sent me a replacement since they were in warranty but the replacement was faulty and didn’t charge or turn on. Overall they were decent earbuds but after having them for ~1 year they sucked.
1 reply from Bose Support team - 8 days ago
Hi Carolyn, thank you for sharing your feedback with the Bose QuietComfort Earbuds. We're glad to hear they worked well for you initially, and we appreciate you giving Bose the opportunity to replace them under warranty. We're sorry to learn that the replacement earbuds would not charge or power on. We'd love to help you get the best experience possible. Regarding the charging issue, earbuds may sometimes fail to charge fully if there’s an obstruction with the charging contacts. Be sure to clean the contacts on both the earbuds and the charging case, as this often helps restore proper charging. We also recommend following the steps in our online guide, which provides additional tips and troubleshooting instructions to help resolve charging/power problems. You can view the guide here: https://bose.life/3Sa8Gbb By following these steps, we’re confident you’ll experience improved charging and battery performance, along with the premium audio quality that Bose QuietComfort Earbuds are designed to deliver. Rein - Bose Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
27 July, 2026Verified purchase
(no review title)
10/10, amazing noise cancellation and awareness features. Great sound quality, better than AirPods
2 out of 5 stars
22 July, 2026Verified purchase
If you stole my new headphones, tag me in your review...
The rating is not indicative of the product. I'd love to be able to review this product; I'm sure it's great, but I wouldn't know because I received an empty box. Target, I don't want to tell you what to do, but if I could make a suggestion, maybe don't hire thieves? When I called customer service all they could do was refund me, and I get why. It's because they didn't believe me... which is fine because I didn't believe what I was seeing either.
4 out of 5 stars
22 July, 2026
originally posted on bose.com

Too large
I bought these for my 13 year old granddaughter and they are too big for her ears. Even the small earbuds are too big. I do not see smaller earbuds available.
5 out of 5 stars
22 July, 2026
originally posted on bose.com

Quality in sound
These earbuds did not disappoint. Quality sound and excellent features. Fits well into ears unlike other brands. This is my 4th Bose product and glad I made this purchase. Will look for other products to purchase in the future.
5 out of 5 stars
22 July, 2026
originally posted on bose.com

Great
I m very happy with this product sound is great , quiet and easy to connect
5 out of 5 stars
21 July, 2026
originally posted on bose.com

Very pleased
Bought these to replace an old pair that had developed a critical error. I’m very pleased with the sound quality and the noise cancelling is fantastic, the case feels a bit cheap compared to the old case.
1 out of 5 stars
Thumbs down graphic, would not recommend
18 July, 2026Verified purchase
Not worth it for this brand
I’ve been a Bose wearer for at least 12yrs. These are nothing like the first true wireless ear buds they made. I could run, do handstand walks, jump rope and Olympic lifting and they never fell out. These fall out all the time. The buttons are too sensitive. On a windy day I can’t wear them outside or even with my hair down. The quality of Bose over the head and ear buds have gone down in the last few years. With my over the head dying in two years and now these are useless to me.
1 reply from Bose Support team - 19 days ago
Hi Yvette, thank you for being a loyal Bose customer for the past 12 years. We are incredibly sorry to hear that your new QuietComfort Earbuds aren't living up to the standards you've come to expect from us, especially compared to your older pairs. We want your earbuds to stay completely secure during your workouts, just like your first pair did. Since fit can vary wildly, we highly recommend trying a different combination of the included eartips and stability bands to see if a tighter seal helps keep them in place during active movements. Regarding the button sensitivity and wind issues, you can actually customize or disable certain touch controls directly within the Bose Music app to prevent accidental triggers from wind or your hair. To help you get these working perfectly for your workouts and daily routines, please take a look at our quick guides: https://bose.life/4puSMnV https://bose.life/4wcuVMB Daisy - Bose Customer Support
2 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
Garbage
These are pretty much trash. 80% of the time I place them into the charging the case, they don't turn off, and they make a horrible sound which I've learned is the microphone staying on trying to connect? This started within 2 months of getting them and I'm past the return window.
1 reply from Bose Support team - 17 days ago
We are truly sorry to hear about the ongoing frustration you've had with your earbuds Kaci, especially dealing with a screeching feedback sound and earbuds failing to power down in their charging case. That high-pitched noise is feedback from the Active Noise Cancellation (ANC) microphones trying to process sound while compressed inside the case and having to deal with that past your return window is understandably maddening. You deserve a reliable pair of earbuds that turn off and charge the moment you dock them. Fortunately, this issue is usually caused by a poor physical connection between the earbud charging pins and the case, which prevents the earbuds from realizing they have been put away. Here is a helpful article that can stop this behavior immediately: https://bose.life/3TcIsFe - Battery will not charge | Bose QuietComfort Earbuds Gem - Bose Customer Support
5 out of 5 stars
12 July, 2026
originally posted on bose.com

Bose quiet comfort earbuds
The Bose quiet comfort earbuds are fantastic! The app could use some work.
5 out of 5 stars
11 July, 2026
originally posted on bose.com

Great buy
I bought these and I’m so glad I did. The battery is great. I charge them like once a week. I use them for the gym. Noise cancellation is good and so is connectivity. When speaking on the phone, I can hear the call and the person I am talking to can hear me clearly. Overall good buy.
5 out of 5 stars
11 July, 2026
originally posted on bose.com

Pretty in pink!
I bought these for my holiday. Love the size the colour and the way they sound. Very happy
3 out of 5 stars
11 July, 2026
originally posted on bose.com

Good but had issues
Great units with a nice full sound. Great noise cancelling facility. Bluetooth had issues disconnecting interminably and on one occasion lost the right side completely. Had to do a total reset and re-pair, not just disconnected and forget/re-add device. Quite frustrating at the time as it appeared there could be a fault.
1 reply from Customer Support team - 28 days ago
Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We're delighted to hear that you enjoyed the full sound quality and effective noise cancellation. While connectivity may occasionally be impacted by device settings or environmental factors, we're pleased to hear that performing a reset and re-pairing successfully restored your earbuds. Thank you for taking the time to troubleshoot, and we're glad you're back to enjoying your listening experience. Should you encounter this behavior again, we recommend reviewing our online troubleshooting guide, which includes additional steps beyond resetting the earbuds and reconnecting the device: https://bose.life/4wDPBNe We’re confident that once these steps are followed, your Bluetooth connection will be more stable, allowing you to enjoy uninterrupted listening and the premium audio experience Bose QuietComfort Earbuds are designed to deliver. Rein - Customer Support
5 out of 5 stars
10 July, 2026
originally posted on bose.com

Comfort is in the ear!
I bought these a month ago. They are so comfortable. I also have the Ultra Noise Canceling ear buds, and I like these ear buds better. They fit in my ear easier and I hardly notice them. Sound quality is good also. Love them.
2 out of 5 stars
10 July, 2026
originally posted on bose.com

Fall out of ear
Disappointed that they don’t stay in my ear when I run
1 reply from Customer Support team - 28 days ago
Hi Vina, thank you for sharing your feedback. We are sorry to hear that your QuietComfort Earbuds are falling out while you run. Since getting a secure fit is essential for running, we highly recommend checking this quick guide https://bose.life/44UiEQH. You can also check out the 'Fit Test' feature in the Bose App to help ensure you have the best seal and stability. Daisy - Customer Support
5 out of 5 stars
10 July, 2026
originally posted on bose.com

Fabulous ear buds
Bought a second set a month ago as a back up. As I’m extremely happy with my original set
5 out of 5 stars
9 July, 2026
originally posted on bose.com

No repair options
I really like my Bose Buds, as they are a replacement for an earlier pair purchased. However, the reason I bought Bose is for a ‘quality item’ that’s well built and will last. My older pair packed up with only one bud able to connect to my devices. I Was under the impression that these could be repaired by Bose and I could have the older pair as spares. But your web site doesn’t allow for them even to be assessed for repair and so I have serious questions about the longevity of the replacements. I asked in an earlier communication if somebody could get back to me and tell me why I can’t get them repaired by Bose but have heard nothing. Whilst your website shows I can have the repair or upgrade option this is not the case. I am very disillusioned with Bose
5 out of 5 stars
9 July, 2026
originally posted on bose.com

Bose Excellence
I received my Bose QuietComfort Earbuds about 2 weeks ago! I am a huge fan of the Bose brand and over the years have purchased many Bose products. I have never been disappointed and continue to enjoy the excellent quality that Bose delivers!!!
5 out of 5 stars
9 July, 2026
originally posted on bose.com

Solid set of earbuds!
Great set of buds, the sound is amazing they really isolate outside noise and give a quality sound. Nothing is better than BOSE when it come to acoustics, iBuds who???
1 out of 5 stars
9 July, 2026
originally posted on bose.com

not good product
unfortunately the ear buds not holding properly. I want to return soon
1 reply from Customer Support team - 30 days ago
Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We’d love the chance to learn more about your experience so we can help make sure they perform as well as they look. Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions and ensure you’re getting the best performance from your Bose product. Rein - Customer Support