Q&A(8)
Q: How does the self cleaning cycle work on this and what’s the battery life on this?
A: Hi Luigi. The self-cleaning cycle boosts machine maintenance after every use by refreshing the brush roll and flushing out debris. You press a button to run the cycle. It has a run-time of 25 mins with a recharge time of 4 hours.
submitted byAskBISSELL - 6 months agoBrand expert
Q: Does this work well with rugs? Will the solution enter the rug and clean it?
A: Hi Jesse. Our CrossWave machines will vacuum and refresh rugs, but it's not a deep cleaner and won't work like one.
submitted byAskBISSELL - 7 months agoBrand expert
Q: What do you do when the battery wears out? What is the life of the battery? If not sold seperately - would that mean you have to start over and buy the whole unit again?
A: When operated as directed, the battery should have a long life and it is covered under the BISSELL manufacturer warranty. Hope this helps!
submitted byAskBISSELL - 1 year agoBrand expert
Q: Does this work well for cat hair?
A: The CrossWave HF3 is meant for cleaning messes on wood, tile, linoleum, laminate, and other sealed hard floors.
submitted byAskBISSELL - 2 years agoBrand expert
Q: Is the battery end user replaceable?
A: The machine comes with a warranty that covers the battery. The battery is not sold separately.
submitted byAskBISSELL - 2 years agoBrand expert
Q: Does this also just vacumn?
A: No, the CrossWave isn't meant to be used as a dry vacuum.
submitted byAskBISSELL - 2 years agoBrand expert
Q: Is this considered a multi-surface cleaner? I have laminate floors, tile floors and carpet in my house. Can this be used on all three?
A: Kayla, it can be used on sealed hard floors and area rugs, but shouldn't be used on wall-to-wall carpet as it isn't a dry vacuum and won't work like a deep cleaner on carpet.
submitted byAskBISSELL - 2 years agoBrand expert
Q: can this be used on area rugs as well as hardwood floors ?
A: Hi Patty. The CrossWave will vacuum and freshen area rugs. It won't deep clean rugs like a carpet cleaner.
submitted byAskBISSELL - 2 years agoBrand expert