Gillette Satin Care Ultra Sensitive Women's Shave Gel - 7oz

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 445-5388.

We're very sorry to hear this, Jess. Please know that our products go through extensive testing to meet our high quality standards, and we're disappointed this was your experience. If you haven't yet, please discontinue use. When you have a moment, can you give our customer care team a call at (800) 445-5388? We'd love the chance to learn more and see how we can help.

We appreciate your concern, Foreign cookie. Please be assured that all Gillette foam and gel ingredients get carefully tested to certify consumer safety when the final product is used as directed. If you'd like to purchase a shaving lubricant without BHT, we recommend Gillette Foamy Regular or Gillette Foamy Sensitive. Feel free to call us at (800) 445-5388 if you want any further assistance.

Thanks so much for reaching out to us. We're sorry that you're not a fan of the container. We'd love to hear from you about this and make sure your feedback is heard. We can be reached at 800-445-5388.

Kimberly, there's nothing more important to us than providing our consumers with quality products so that they can have an exceptional shaving session. Of course, our Ultra Sensitive Shave Gel is no exception. We're sorry to hear this, but be assured this isn't normal especially since this is a fragrance-free pre-shave, and we have numerous quality checks to ensure they reach you in perfect condition. Please discontinue using those two cans of pre-shave if you have not done so already. We'd like to make a detailed report to our Quality Team and help you with this. Please call us at 800-445-5388.

Above all else, your safety and satisfaction comes first. We know that some people have sensitive skin, so we crafted this pre-shave to be the one to use for those people, and everyone else too. In fact, it removes two potential sources of irritation, dyes, and fragrances, while improving razor glide to protect skin while shaving, so be assured this isn't normal, especially with our quality and safety checks. Please discontinue using it as it may be possible it isn't up to our standard. Typically, razor burn is caused by dry shaving, shaving too aggressively, or using a dull blade, so if you aren't doing so already, pair your pre-shave with warm water, use a sharp blade, and shave using light and gentle strokes. This should prevent this from happening in the future, but as this isn't something we take lightly, we'd like to make a detailed report to our Safety Team and help. Please call us at 800-445-5388.