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Sponsored

Google Nest Hub Max

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Google Nest Hub Max - image 2 of 4
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Google Nest Hub Max - image 1 of 4
$229.00 when purchased online
Target Online store #3991

About this item

Highlights

  • 10-inch HD screen
  • Stereo speakers
  • Includes DC power adapter and Quick Start Guide
  • Make free, high quality video calls to any device. Stay connected with Google Duo
  • Booking a restaurant reservation gets even easier with your Nest Hub. Now it’s simpler to book a table at your local restaurant right from your display.
  • Add a Nest Aware subscription. Starting at $6 a month for all your Nest cameras, speakers, and displays. Nest Aware gives you more video history and alerts that matter.

Description

Keep everyone connected
Hey Google, call Mom. Make video calls to friends and family. You can also leave video messages for each other on Nest Hub Max.
Whether you're across the house or across the country, Nest Hub Max helps everyone stay in touch. You can make video calls or leave video messages with Duo. It’s hands-free, so just say, “Hey Google, call Grandma.” The 10-inch HD touchscreen delivers sharp images and text, while the 6.5MP camera captures photos in stunning detail. This Google Nest Hub Max has a built-in stereo speaker system with a 30W subwoofer for high-quality audio, and Google Assistant makes issuing commands simple.


Legal Copy
Google Duo account required to make video calls and leave video messages. Night Vision not supported. Personalized results, for up to six users, require additional enrollment and setup. YouTube TV and music services require a subscription.


Dimensions (Overall): 7.2 Inches (H) x 9.85 Inches (W) x 4 Inches (D)
Weight: 3 Pounds
Electronics Features: Voice Control
Megapixels: 6.5 MP
Video Recording Resolution: 720p
Wireless Technology: Bluetooth
Screen Size: 10 Inches
Smart platform: Google Assistant
Battery: No Battery Used
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: September 9, 2019
TCIN: 76500131
UPC: 842776110060
Item Number (DPCI): 056-16-0361
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

google

google-nest-hub-max
Compare Nest Hub Gen 2 Nest Hub Max Nest Audio Nest Mini
Price $$ $$$ $$ $
Display Size 7-inch 10-inch - -
Create speaker groups X X X X
Control thousands of compatible smart devices Voice and touch control Voice and touch control Voice control Voice control
Speakers 1.7-inch full-range driver Two 0.7-inch tweeters, 3-inch woofer 0.75-inch tweeter, 3-inch woofer 1.6-inch full-range driver
Pair two devices for stereo sound - - X X

All Sizes in Inches Unless Otherwise Stated

Shipping details

Estimated ship dimensions: 11.3 inches length x 9 inches width x 4.9 inches height
Estimated ship weight: 5.35 pounds

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Summary of reviews

The Google Nest Hub Max is a versatile device that integrates well into a smart home setup, offering features like video calls, music streaming, and smart device control. Its large display and sound quality are appreciated, making it suitable for entertainment and home management. However, some guests have experienced connectivity issues and feature limitations, particularly with video calls and camera functions.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes 0 incentivized reviews)
    4.1 out of 5 stars with 629 reviews
    quality: 4.22 out of 5
    value: 3.91 out of 5
    71% would recommend
    46 recommendations

    Google Christmas Gift

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Deedee - 1 month ago, Verified purchaser
    Item was bought as a Christmas gift. Recipient has no complaints, so far!
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?

    Have had this for 2 years and still very happy with it!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    shc - 3 months ago
    I’ve had this for almost two years and it still works great! The only issue I have is that if I’m streaming video from my security cameras, sometimes it drops the stream and I have to exit and reopen the video. Other than that, everything works great! I’ve used it outside at parties to play music and the speaker is loud enough and clear enough for a backyard party. I’ve done video calls which have worked fine. I listen to music on it (Spotify) all time time with no issues. My daughter watches YouTube on it, and we have used it many times to cast videos from our phones. Love it!
    value: 5 out of 5
    quality: 5 out of 5
    4 guests found this review helpful. Did you?

    I'm very happy with my purchase

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Miriam - 5 months ago, Verified purchaser
    Yes. The order was so fast to pickup at the store and also the person who attended me was so nice I love target💯
    Did you find this review helpful?

    Amazing buy

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Tee - 5 months ago, Verified purchaser
    Love this item it completes my set! I have 2 mini nests (for my bathrooms) & the regular size nest hub (display) placed in bedrooms! This is in my kitchen and I can ask for any recipe while I cook and see/hear it immediately. Play music while I clean up the common areas or ping the other rooms/bathroom all from the kitchen using my hub max. I love this device!
    value: 5 out of 5
    quality: 5 out of 5
    2 guests found this review helpful. Did you?

    Core features have been discontinued

    1 out of 5 stars
    HlS - 8 months ago, Verified purchaser
    Warning! Do not buy! We’ve bought 4 of these, as we live away from family with small kids, so gave them to each of our parents’ households to have video chat and just generally enjoy the features. They used to work pretty well. Of course there were some bugs. We were never able to hook up our security cameras like they said, our other, interior camera system worked fine. However, over the last year the video quality of calls has been abysmal. To the point where it’s frustrating because you talk over each other with the delay. Or your screen goes black, etc. Now, you don’t even get caller id. You have to download a THIRD app to add contacts and another if you want to use the device as a camera now. You can also no longer “call home”, a feature I used often on business travel. They are just stripping features left and right. No more recipes. No more functioning podcasts player. No more easy commands. The “hey google…” now only gets an appropriate response one if ever 20 tries. It’s so maddening. We will be switching to Amazon devices, and buying 4 of them…ridiculous.
    1 reply from Nest Support team - 8 months ago
    Hey HlS! Thanks for sharing your experience with your Google Nest Hub Max. We’re sorry to hear you’re having these problems with your devices. We truly appreciate the opinion of our customers. You can share your feedback with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
    5 guests found this review helpful. Did you?

    High tech house

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Novak - 9 months ago
    Works great and makes for a great home hub. Nice large screen with a camera and speaker so you can make video calls using Google Duo to other Google users. It displays photos from your gallery while not in use and is great for showing recipes, playing music or setting reminders. This is the brain of our kitchen.
    quality: 5 out of 5
    value: 5 out of 5
    1 guest found this review helpful. Did you?

    Spotify doesn't work

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    JR - 1 year ago
    I use it to control some smart devices which is does ok, but also like to stream music. It is supposed to be compatible with Spotify but does not work well. I will play Spotify and no sound comes out, 20 minutes later it will play half of a song and cut off. I also have an Alexa on my same WiFi that never has this issue.
    1 reply from Nest Support team - 1 year ago
    Thanks for your feedback, JR. We're sorry to hear that you're experiencing some difficulties with your Nest Hub Max when it comes to playing music on Spotify. The app is compatible with the device and should work. We suggest that you link your music service again with your device and choose Spotify as your default service when playing music. You can do this on your Google Home app, tap on 'Settings' and under 'Services', tap on 'Music'. If the issue still persists or if you've tried this before, then we recommend reaching out to our team of specialists by visiting our 'Contact Us' page on the Google Nest Help site.
    value: 3 out of 5
    quality: 3 out of 5
    1 guest found this review helpful. Did you?

    Defective and no opportunity to exchange

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    NewMomDetroit - 1 year ago, Verified purchaser
    Totally bummed. Bought before Christmas as a gift for my 80 year old in-laws. The unit delivered was defective. My husband tried to exchange in store for a working model. He was pressured into a refund. Now I have to re-purchase for 2x what I paid previously. Totally disappointed in the Google and in Target
    1 reply from Nest Support team - 1 year ago
    Hello there, NewMomDetroit. Thank you for sharing your concerns about your Nest Hub Max here. We're sorry to learn that you received a defective device from the retailer and that you had a terrible experience with replacing them. This is not the impression we want our customers to have with the products we offer. Your feedback regarding this matter is appreciated and we've taken note. If you need any help in the future, please don't hesitate to visit our 'Contact Us' page on our Google Nest Help site. Our team of dedicated specialists are always standing by to lend a hand.
    quality: 1 out of 5
    value: 1 out of 5
    1 guest found this review helpful. Did you?

    Wi-Fi fails to comnect

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Wifi failure - 1 year ago
    When I used it for my second day, it connected in the morning but it did not in the afternoon and it was a pain. Will return the device soon.
    1 reply from Nest Support team - 1 year ago
    Hi there, We're sorry to hear that you're experiencing some connectivity issues with your Nest Hub Max. We'd like to know more details about your concern so we can help identify the cause of the issue and help provide a better resolution for you. If you haven't returned the device, we'd like to help improve your overall experience with it. Please reach our team of dedicated specialists on our Google Help 'Contact Us' page for immediate support.
    value: 3 out of 5
    quality: 5 out of 5
    Did you find this review helpful?

    Decent

    4 out of 5 stars
    Thumbs up graphic, would recommend
    honestreviewforyou - 1 year ago, Verified purchaser
    The screen could be much more intuitive. The sound quality is good but I prefer my Nest Audio.. Best feature is that you can stream video from your phone to it. I’d buy again on sale. 129.99
    1 reply from Nest Support team - 1 year ago
    Hey there! Thank you for your honest review of the Nest Hub Max. We appreciate your feedback on your device and we're glad to hear that you enjoy the sound quality and the ability to stream video from your phone to the Nest Hub Max. We acknowledge your feedback regarding the screen's intuitiveness and we understand your preference for the Nest Audio's sound quality. Both devices offer excellent sound for their respective sizes and purposes. We hope that you'll continue to enjoy using your device and if you need technical assistance and other concerns, please reach out to our dedicated team of specialists on the Google Help Center.
    quality: 4 out of 5
    value: 4 out of 5
    1 guest found this review helpful. Did you?

    Max is better

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Aaron - 1 year ago, Verified purchaser
    Great price! More features then the 7” screen!
    value: 5 out of 5
    quality: 5 out of 5
    2 guests found this review helpful. Did you?

    Great Purchase

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Ashley - 1 year ago, Verified purchaser
    this product is a great addition to all of my other google home items. the screen is large enough to see without having to wear my glasses. the voice recognition is excellent.
    quality: 5 out of 5
    value: 5 out of 5
    2 guests found this review helpful. Did you?

    Love it

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Bren - 1 year ago, Verified purchaser
    There’s like a glitch I believe on all of them when installing, so the menu from right to left can open you have to u plug and plug right back in. Somehow that works . Other than that I love it !
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?

    Fine for $100

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Czach - 1 year ago, Verified purchaser
    It doesn't hold connection to the internet for very long. I have it right next to the router. I have found most Google products have this problem. Camera works fine but the nest is offline alot.
    1 reply from Nest Support team - 1 year ago
    Hello there, Czach. Thank you for sharing your concern about your Nest Hub Max. We're sorry to hear that your experience with the device when it comes to connectivity has been frustrating. We recommend rebooting your device as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help identify the cause and provide you with troubleshooting steps that may improve the performance of the device. You can contact us on our Google Help site for immediate support.
    2 guests found this review helpful. Did you?

    Google Nest Max Hub

    4 out of 5 stars
    Thumbs up graphic, would recommend
    Kari - 1 year ago, Verified purchaser
    I had the smaller version of this google nest so decided I would like to upgrade. I enjoy the larger screen size. It is also equipped with a camera which is kind of convienent for when you are away. I turn this function off when I am home. It functions well and I know there is so much more I could do with it, just need to find the time to play around with it.
    quality: 5 out of 5
    value: 4 out of 5
    5 guests found this review helpful. Did you?

    Broken by Google

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    cmg - 1 year ago
    works great but Google is suddenly disabling video calls this month - less than a year after we bought three for our kids to stay in touch with grandparents. Video calls is THE POINT of a device of this type - as advertised by Google. Should be able to return for a refund
    1 reply from Nest Support team - 1 year ago
    Hi there, cmg. Thank you for sharing your feedback on your Nest Hub Max with us. We're constantly working to enhance the Assistant experience across all devices so we'll be sure to pass this along for you. Please note, there is no change to making 1:1 and group video calls to friends, family and businesses with Google Meet or Duo on displays. What's changing at the end of September is the support for joining meetings via meeting codes and links in Meet. If you have additional questions, please don't hesitate to contact us on our Google Help site.
    12 guests found this review helpful. Did you?

    Recommended if...

    4 out of 5 stars
    Thumbs up graphic, would recommend
    Disaasterpiece - 1 year ago, Verified purchaser
    It's good if you don't already have the smaller version or if you need 2 way video.
    2 guests found this review helpful. Did you?

    This larger display is the best!

    5 out of 5 stars
    Norwegianman - 1 year ago
    originally posted on Wasserstein/Lectron
    This integrates with my cameras and my ADT system!
    1 guest found this review helpful. Did you?

    Use it everyday!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    mmr22 - 2 years ago
    The large vibrant display has become the centerpiece of my hearth room, displaying my favorite pictures. With its integrated camera, I can easily check on one kid downstairs while I'm upstairs putting the other one down for a nap. It has truly become my go-to assistant for my ADHD brain, helping me control my smart home devices, stream my favorite music, and everything in-between. It has seamlessly blended into my life, making it more convenient, connected, and enjoyable.
    9 guests found this review helpful. Did you?

    Camera does not work

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Not a happy customer - 2 years ago, Verified purchaser
    Do not buy this. the camera does not work and won't work no matter how many times you reset the device or your Wi-Fi. I feel like either google is disabling the feature or they are selling these with broken cameras. At this point it is a giant clock for the living room.
    1 reply from Nest Support team - 2 years ago
    Hello there. Thank you for your feedback. We apologize for the challenges you encountered during the setup of your Nest Hub Max. Resetting your device was a great idea in trying to fix the issue. However, to ensure a successful setup and address any underlying problems, we recommend seeking assistance from our dedicated support team. They can help diagnose the specific issue you're facing and provide you with the necessary guidance. Please reach out to our support team via the Google Nest help page.
    quality: 1 out of 5
    value: 2 out of 5
    2 guests found this review helpful. Did you?

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