Q&A(18)
Q: My earbuds were working perfectly, was able to charge and they were paired with my iphone. Recently they started blinking red and blue when I turn them on and then shut off.
A: According to the manual, a blinking red light, means battery low. the problem may be the cable you're using to charge.
submitted byJoe - 2 years agoTarget staff supportA: Hello! Thank you for reaching out! We apologize for the inconvenience and want to help you resolve this issue. This could be occurring due to a number of reasons, and we advise you to perform a factory reset on the buds by following the steps in the instruction manual. If you need further assistance, please don't hesitate to reach out to us at customersupport@gemsfindyours.com. We look forward to helping you!
submitted byCHUG, Inc. / GEMS - 2 years agoBrand expert
Q: what type of usb cable is this
A: Hi mp, thanks for reaching out about Bluetooth Wireless Earbuds - heyday™. These charge via microUSB. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST
submitted byMike - 2 years agoTarget expert support
Q: sometimes when I hold down the button to turn them off, they'll instead call the last person I've talked to. Is there a way to disable this feature?
A: Hi BlueBeluga, thanks for reaching out about Bluetooth Wireless Earbuds - heyday™. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 2 years agoTarget expert support
Q: These keep beeping while listening to music. They are fully charged. Why do they keep beeping?
A: Hi Rebecca T, thanks for reaching out about the Bluetooth Wireless Earbuds - heyday™ To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.
submitted byRena - 2 years agoTarget expert support
Q: Are they waterproof? Can I use in the shower? (heyday earbud 03)
A: Hello, Marissa! Thanks for reaching out! These heyday Bluetooth Wireless Earbuds are not waterproof and it is not advised to use them in the shower. I hope this helps!
submitted byCHUG, Inc. / GEMS - 3 years agoBrand expert
Q: Uh, so, my heyday wireless earbuds sound isn't working. I've already turned it off and on, but it doesn't work. Also, the charger cover got moldy.
A: Hello! I'm sorry to hear about your experience with our Bluetooth Wireless Earbuds. Please reach out to us at customersupport@gemsfindyours.com for further assistance. I look forward to hearing from you!
submitted byCHUG, Inc. / GEMS - 3 years agoBrand expert
Q: My Heyday wireless Bluetooth earbuds keep turning themselves off even though they're fully charged. How can I stop them from doing this?
A: Hello! Thanks for reaching out. We're sorry to hear that you're experiencing some difficulties with your earbuds. Please refer to the instruction manual that came with your earbuds when trying to troubleshoot them. If you need a copy of the manual, please email us at customersupport@gemsfindyours.com Thank you!
submitted byCHUG, Inc. / GEMS - 4 years agoBrand expert
Q: WHERE ARE THE HEYDAY WIRELESS EARBUDS MADE?
A: Hello, Grace! They are manufactured in China and imported to the United States. I hope this helps!
submitted byCHUG, Inc. / GEMS - 4 years agoBrand expert
Q: my headphones spontaneously shut off and the little red light transmitter (which signifies that theyre charging) blinks once when i plug them in during then. they randomly turn back on, too— how can i get my headphones out of this state?
A: Hi, cameron! Regarding your question about the heyday? Wireless Earbuds: I'm sorry to hear about your headphones! Give us a call at the number below and we can help troubleshoot. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 4 years agoTarget expert support
Q: I found a user manual online that say this have a mic muting function by longpressing the "-" is it possible to confirm this info?
A: Hi, Gian! Regarding your question about the heyday? Wireless Bluetooth Earbuds: Yes! If you hold down the "-" key while on a phone call it will mute the call. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 5 years agoTarget expert support