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Target Online store #3991
About this item
Highlights
- JBL Pure Bass Sound
- Active Noise Cancelling with Smart Ambient
- 4 mics for perfect calls
- Up to 32 hours of battery life
- Water resistant & sweatproof
- All-day fit & comfort
- JBL Headphones App
Description
Tackle your day one song at a time with the JBL Tune Flex. True wireless earbuds give you 32 hours of exceptional JBL Pure Bass Sound, while the ergonomic and water-resistant design gives you all-day comfort in any weather. A simple touch allows you to manage and enjoy
perfect calls anywhere, without ambient noises. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The light stick open design ensures comfort all-day long and natural sound
awareness. Best of all, the JBL Headphones App lets you personalize your entire listening experience. Stay connected to your world, your way.
perfect calls anywhere, without ambient noises. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The light stick open design ensures comfort all-day long and natural sound
awareness. Best of all, the JBL Headphones App lets you personalize your entire listening experience. Stay connected to your world, your way.
Weight: .11 Pounds
Water Resistance: Water-Resistant
Ear Cushion Material: Silicone
Connection Type: No Wired Connection Ports
Wireless Technology: True Wireless
Package Quantity: 1
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Battery: 3 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88914370
UPC: 050036397001
Item Number (DPCI): 008-07-0097
Origin: Imported
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 6.72 inches length x 3.91 inches width x 1.67 inches height
Estimated ship weight: 0.37 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Do these cancel out noise for the user and caller?
submitted by Castro - 4 months ago
A: Thank you for your inquiry. Our JBL Tune Flex has Active Noise Cancelling (ANC), which is designed to cancel out external noise for the user. However, it does not specifically cancel noise for the caller; rather, it enhances the user's capacity to focus on audio content by blocking ambient sounds.
submitted byJBL Support - 4 months agoBrand expertA: Hi Castro, thanks for reaching out about JBL Tune Flex True Wireless Bluetooth Noise Canceling Earbuds. Yes, these will help reduce ambient noises for both you and the caller. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 4 months agoTarget expert supportA: These are actually good ear buds. Idk why some people are complaining. They are much louder than those AirPods and they last a good amount of time. I’ve gone through so many AirPods so I stumbled upon these because I know JBL makes really good speakers. Definitely worth the money.
submitted byPluto - 3 months ago
Q: What is the serial number for these headphones?
submitted by Jbg - 2 months ago
A: Hi Jbg, thanks for reaching out about JBL Tune Flex True Wireless Bluetooth Noise Canceling Earbuds The serial number is unique to the product itself, so there is not a way to know the serial number for the exact ones you receive until you have them in hand. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 2 months agoTarget expert supportA: Thanks for your question. You can find the serial number for our JBL Tune Flex on the hinge of the charging case or the packaging box. It's in the format AA0000-BB0000000.
submitted byJBL Support - 2 months agoBrand expert
Q: Are these earbuds good for running? Will they fall our easily?
submitted by Runner - 4 months ago
A: Hi Runner, thanks for reaching out about the JBL Tune Flex True Wireless Bluetooth Noise Canceling Earbuds. The JBL Tune Flex earbuds are designed for all-day comfort and come with ergonomic eartips and a unique open-ear design. This design might not provide the most secure fit for intense workouts or high-impact activities, as they might be more prone to falling out. However, for moderate activities like jogging or brisk walking, they should stay in place comfortably. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.
submitted byRena - 4 months agoTarget expert supportA: Thanks for your inquiry. Yes, you can use our JBL Tune Flex while running. We recommend creating a tight seal within your ear canal by trying different sizes of ear tips that is included with our unit. If interested, you may also want to check out our JBL Endurance Peak II and JBL Endurance Peak 3 that has powerhook design for ergonomic fit and easy control.
submitted byJBL Support - 4 months agoBrand expert
Q: Do these earbuds stay in well while running? Or will they likely fall out of my ear?
submitted by Runner - 4 months ago
A: Hi Runner, thanks for reaching out about JBL Tune Flex True Wireless Bluetooth Noise Canceling Earbuds These earbuds feature all-day fit & comfort If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 4 months agoTarget expert supportA: Thank you for your inquiry. While our JBL Tune Flex comes with different ear tips for a secure fit, it does not have an ear hook, which is ideal for workouts. We recommend our JBL Endurance Peak 3 instead, as it features an ear hook that allows you to move freely during your workouts.
submitted byJBL Support - 4 months agoBrand expert
Q: Are they dust-proof?
submitted by Navyaunt24 - 4 months ago
A: Thanks for your question. Our JBL Tune Flex features IPX4, making them sweat-proof, but they are not dustproof.
submitted byJBL Support - 4 months agoBrand expert
Q: Do they come with a cable charger?
submitted by Me - 7 months ago
A: Hi Me, thanks for reaching out about JBL Tune Flex True Wireless Bluetooth Noise Canceling Earbuds Yes. This device comes with a USB charging cable If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 7 months agoTarget expert supportA: Thanks for your inquiry. Yes, our JBL Tune Flex TWS comes with a USB Type-C charging cable. If you need more help, please contact our customer support.
submitted byJBL Support - 7 months agoBrand expert
Q: Does this work on a Samsung galaxy note 10 plus ?
submitted by Vie - 1 year ago
A: Hi Vie, thanks for reaching out about JBL Tune Flex True Wireless Bluetooth Noise Canceling Earbuds. Yes, these Bluetooth earbuds will work on the Samsung Note 10 Plus. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMel - 1 year agoTarget staff supportA: Does these work with samsung s24
submitted byMary - 5 months ago
Q: What is the diameter of the earbud speaker?
submitted by Tom - 3 months ago
A: Thanks for your question. Our JBL Tune Flex features 12 mm dynamic driver.
submitted byJBL Support - 3 months agoBrand expert
Q: Do they have like an option to find the device just in case I misplace it or no
submitted by Sanji - 4 months ago
A: Thanks for your inquiry. Yes, our JBL Tune Flex earbuds have a "Find My Buds" feature. If you misplace them, you can use the JBL Headphones app to locate your earbuds by playing a sound from the missing earbud.
submitted byJBL Support - 3 months agoBrand expert
Q: Do these come with any kind of manufacturers warranty? If so, how long?
submitted by AuburnChris - 4 months ago
A: Yes, our JBL Tune Flex comes with a one-year manufacturer's warranty that starts on the original date of purchase and is valid only for products bought from authorized resellers in the United States and used within the United States.
submitted byJBL Support - 4 months agoBrand expert
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Summary of reviews
The JBL Tune Flex earbuds offer impressive sound quality, customizable settings through an app, and a comfortable fit for many users. However, some guests have experienced issues with Bluetooth connectivity, charging, and fit during physical activities. The earbuds are praised for their battery life and noise cancellation, making them suitable for various uses, including workouts and calls.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.4 out of 5 stars with 280 reviews
42% would recommend
57 recommendations
All is Good
5 out of 5 stars
Thumbs up graphic, would recommend
Maribel - 18 days ago, Verified purchaser
The sound is great. The sound is great. Noise cancellation is great also. The only bad thing is that every time I wear/use them I get an allergic reaction in my ears, I get extremely itchy and then my ears are watery for days. It might be the material they're made of. This never happened before.
Not as good as I hoped
3 out of 5 stars
Brian M - 26 days ago
originally posted on jbl.com
Bought these less than a month ago and there a decent amount of problems. They didn't seal in my ears that well, and after dropping them a few times, the audio became really quiet. Also the app would be better if it allowed for full customization, instead of the preset control layout. On the plus side, the design and quick charging were really good. They also sounded good as well.
1 reply from Customer Support team - 23 days ago
Thanks for your feedback. In order for our JBL Tune Flex to give you the best audio response, you must create a tight seal within your ear canal. To achieve the best seal and secure fit, try to angle the ear tip slightly downward to make it easier to insert into your ear canal, then gently twist the earbud to fit it securely into the shape of your ear. It is best to try this with all of the provided sealing ear tip sizes until you find the one that accomplishes this most easily. If you need further assistance, please contact us.
Earbuds unreliable and not user friendly
1 out of 5 stars
anonymous 111111111211 - 26 days ago
originally posted on jbl.com
Unreliable bluetooth. Doesn't connect easily, often disconnects. Consistently takes 3-5 attempts at connecting. Wastes time. Unreliable charging. Will leave both buds in case, only one charges. Hard to know if they're charging properly. Microphone and sound quality are good, but the earbuds fail on ease of use. Regret buying them.
1 reply from Customer Support team - 25 days ago
Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, we recommend cleaning the contact pins on the case and the earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dry before placing them back on the case. If the issue persists, please contact our customer support.
Absolute joke of a headphone
1 out of 5 stars
Thumbs down graphic, would not recommend
notargetuser - 1 month ago, Verified purchaser
Will randomly connect to your phone while in case and therefore be dead when you take them out, instead of pairing to your phone one headphone will pair to the "master headphone" and have NO AUDIO as a result, fall out constantly with different tips, and "noise cancelling" is non-existent. Pay extra for a pair of Bose or something, nowhere even remotely close to the quality of their speakers.
Best - Most Durable
5 out of 5 stars
Caleb367 - 1 month ago
originally posted on jbl.com
Quality product! These headphones have wonderful sound. The customizable touch buttons are amazing for quick changes. These headphones are durable! I fell and dropped them in the winter in my driveway. After plowing, snowplowing, and 6 months later. I found them in the yard. THEY WORKED! Charged them, put them in my ears and started listening again!!! Now I have two pairs since I bought another pair when I lost them initially. THEY STILL WORKED! Couldn’t believe it. Scratched a little on the outside, but literally looks gentle used. High quality product!!!
Great quality!
5 out of 5 stars
Hbock36 - 1 month ago
originally posted on jbl.com
I lost 1 earbud in the snow when shoveling. Found it 2 months later when the snow melted and it still worked!! I have no issues with sound at all and I am extremely impressed that it still worked after being stuck in snow and water for months. I will be buying more from this brand in the future!
Great sound, great battery life, poor design.
2 out of 5 stars
GuyWhoOwns7pairsOfJBL - 1 month ago
originally posted on jbl.com
Great sound quality and long battery life. The ear pieces however didn’t fit anyone’s ears. Not in my house, not with any of the people I tried to give them to. They just fall right out. Major design flaw. Not very loud either if listening to music is your primary purpose in buying earbuds. They were great for phone calls though.
1 reply from Customer Support team - 1 month ago
Thank you for bringing this to our attention. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You may also try using the different sizes of eartips for our JBL Tune Flex. Regarding the volume issue with your earbuds, please connect them to your other devices to see if the same issue occurs. If it does, please follow these reset steps: take both earbuds out. Make sure that they are not connected to any Bluetooth. Press either the left or right earbud three (3) times then hold it on the third tap for 5 seconds. Once done, put back both earbuds inside the charging case for 10 seconds while the lid is closed, and connect them again to your device. Please contact us directly for further assistance.
tuneflex battery is awful
1 out of 5 stars
Saga SL - 1 month ago
originally posted on jbl.com
i bought tuneflex earphones one and half year ago and earphone battery is awful. it will turn off within 30 minuets both. i cleaned the charging ports and charged one by one earphones separately. but nothing works.
1 reply from Customer Support team - 1 month ago
Thank you for your feedback. Our JBL Tune Flex has up to 32 hours of battery life. This may vary depending on volume and music content. Please try charging both earbuds to 100% and then listen to music without any bass boosted, and at a very low volume. If it lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. Please contact our Customer Support, so we can assist you.
Better buds
5 out of 5 stars
Thumbs up graphic, would recommend
Greenlight - 2 months ago, Verified purchaser
These are better than apple iPods. First, these earbuds are very comfortable, and the buds stay in place. Second, for the price the buds were worth it.
Waste of money work fine until they dont
1 out of 5 stars
Thumbs down graphic, would not recommend
Ktgs - 2 months ago
Randomly stopped working waste of money
1 reply from JBL Support team - 2 months ago
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
DO NOT BUY
1 out of 5 stars
Tj88822 - 2 months ago
originally posted on jbl.com
Do not buy. They are just ripping you off. The headphones are awful, they don’t charge, they don’t work, it doesn’t matter how much you clean them they don’t charge. Huge waste of money.
1 reply from Customer Support team - 2 months ago
Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
Awful
1 out of 5 stars
Zach Z - 3 months ago
originally posted on jbl.com
I bought these headphones to replace my last set of earbuds and I can say for certain that I won't buy these again. Complete waste of money. Within a month, one of the headphones won't charge. They don't turn off without the app, so they randomly connect and are using battery when you least expect. If you are traveling, working, or just rely on your headphones, these are a total waste of money.
1 reply from Customer Support team - 3 months ago
Thanks for your feedback. With our JBL Tune Flex, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, the pogo pins may be damaged. For further assistance, please contact us. Cleaning instruction: https://bit.ly/3S4bOkQ
Avoid!
1 out of 5 stars
ScottS - 3 months ago
originally posted on jbl.com
They constantly disconnect from the charging case, connect to my phone and start playing podcasts / audiobooks / music. I can’t fully express how frustrating this issue is other than to say avoid these pieces of junk and get something quality instead.
1 reply from Customer Support team - 3 months ago
We appreciate your feedback. We're here to help. With TWS earbuds, these issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, debris, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head to https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html For further assistance, please contact us.
It's good
4 out of 5 stars
Thumbs up graphic, would recommend
JPD - 3 months ago, Verified purchaser
As described, true wireless and noise canceling earbuds. Trying to figure out how to make a call without touching the phone. The current price listed is way too much.
Great sound, poor charging.
2 out of 5 stars
Ccgym - 3 months ago
originally posted on jbl.com
Brand new and will not charge in the case. No matter what I do the only way to ensure full charge is to plug the case in daily which is highly inconvenient and very disappointing. Great sound but noise cancelling is no good outside with a lot of interference from wind etc. Sadly, I was so excited to get these based on their specs, but cannot recommend.
1 reply from Customer Support team - 3 months ago
Thanks for your feedback. We're always looking for ways to improve. If you need more help, please contact our customer support.
Trash
1 out of 5 stars
Tj88822 - 3 months ago
originally posted on jbl.com
Absolute trash. Expensive headphones that began having issues after a month. Only one headphone works three months later. You can leave them charging all night and they will not charge. Complete rip off.
1 reply from Customer Support team - 3 months ago
Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
Alright if you not to picky
3 out of 5 stars
PersonSi - 3 months ago
originally posted on jbl.com
I bought these Who knows when probably a year or so ago and they work well for sound and playing. Not so much the mic I think or it may be mines been worn out idk. The biggest issue I have with them is that the charger doesn't always charge the head phones while it is sitting in the case, which defeats the purpose of putting it to sit I the charger!!
1 reply from Customer Support team - 3 months ago
Thanks for your feedback. With our JBL Tune Flex, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, the pogo pins may be damaged. For further assistance, please contact us. Cleaning instruction: https://bit.ly/3S4bOkQ
Sound is better than airpods
5 out of 5 stars
Thumbs up graphic, would recommend
Pluto - 3 months ago, Verified purchaser
Idk why some people are complaining about these. I’ve gone through so many AirPods and AirPods cost more. The sound on the JBl’s are much louder and they last a good amount of time. JBL is known for making good speakers so I wanted to try these. I have an older iPhone and they still work well. Maybe people are using androids ??? Idk because I haven’t had a problem. Definitely worth $100.
Great but with a few hard parts
4 out of 5 stars
jbl fangirl - 4 months ago
originally posted on jbl.com
i got these as a christmas gift, love JBL. these are great but personally they seem to teeter as if they could fall out of my ear quickly. also the end part is super sensitive, so when touching them to push back into my ear it sometimes pauses by music. I haven't figured out the noise cancelling part yet, but in general people tell me the call reception is good.
Half off trash for a reason
1 out of 5 stars
Thumbs down graphic, would not recommend
Rstevens47 - 4 months ago, Verified purchaser
Bought these for in store pickup. Opened box and charged the buds, connected and went to bed. Got up and tried to set them up and the battery in left bud wouldn't work. Battery was dead fresh after a charge and immediately after pulling from charger, it holds no charge, brand new out of the box, I haven't listened 1 single song.