all
scooters-hoverboards| Model | Scooter Weight | Holds Up To | Suggested Age |
|---|---|---|---|
| 2-Wheel Kick Scooter | 6 - 13 lbs | up to 143 - 222 lbs | 5 - 8+ years |
| 3-Wheel Kick Scooter | 14.25 lbs | up to 143 lbs | 3+ years |
| Pro Scooter | 7 - 13 lbs | up to 143 - 222 lbs | 5 - 8+ years |
| Electric Scooter | 21 lbs | up to 120 - 220 lbs | 8+ years |
| Self-Balancing and Hoverboards | 8 - 28 lbs | up to 176 - 220 lbs | 8 - 18+ years |
All Sizes in Inches Unless Otherwise Stated
A: Ours never came with the screw, I wrote the company about it and they claim the screw is out of stock. I’ve been going back and forth for 3 weeks with them about it.
A: Dear Nana, Thank you for reaching out! Regarding the handlebar bolt for the Jetson Jupiter Kids' Kick Scooter, the specifications are as follows: Bolt size: 5 x 33mm. Nut size: 5# We hope this information helps! If you have any further questions or need additional assistance, please don’t hesitate to contact us at our toll-free number, 1 (844) 585-7462, available from 9 am to 5 pm EST. We’re more than happy to assist! Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, We really do apologize for the issue you're experiencing with the Jetson Jupiter Kids' Kick Scooter. We understand how frustrating it can be when the latch for folding is stuck. Please ensure there is no debris or obstruction around the latch that might be causing it to jam. If the problem persists or if you need further assistance, please don’t hesitate to reach out to our customer care team at 1 (844) 585-7462, available every day from 9 am to 5 pm EST. We’re happy to assist you and resolve this issue. Thank you for your feedback, and we’re here to help! Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, We sincerely apologize for the difficulties you’ve experienced with assembling the Jetson Jupiter Kids' Kick Scooter and for the issue with stability. This is certainly not the experience we want for our customers, and we deeply regret any frustration this has caused. We would be happy to assist you further to ensure the scooter is properly assembled and stable. Please contact our customer service team at 1 (844) 585-7462, available every day from 9 AM to 5 PM EST. Our team is committed to finding a solution and providing you with the support you need. Thank you for bringing this matter to our attention, and we appreciate the opportunity to make things right. Best Regards, Service Team at Jetson
A: Dear Kathleen, Thank you for your question! The Jetson Jupiter Kids' Kick Scooter has a Proposition 65 (P65) warning to comply with California state regulations. This warning indicates that the product may contain small amounts of certain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. These chemicals are often found in everyday items such as electronics, batteries, or coatings. Jetson is committed to ensuring the safety and quality of our products, and we adhere to all applicable safety standards. If you have further questions or concerns, please don’t hesitate to reach out to us at 1 (844) 585-7462, available from 9 a.m. to 5 p.m. EST. We’re happy to provide additional information! Best Regards, Customer Service Team at Jetson
A: Dear Jesse, Thank you for reaching out! The Jupiter Kick Scooter does not have holes to attach tassels. We hope this information helps. For any further inquiries or assistance, please feel free to contact us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST. We're more than happy to assist you! Best Regards, Customer Service Team at Jetson
A: Dear Lrunge, Thank you for reaching out! The handlebar height of the Jetson Jupiter Kids' Kick Scooter can be adjusted between 29 inches and 34 inches. We hope this information helps you determine if it’s suitable for your tall kiddo. For further inquiries or assistance, please feel free to contact us at our toll-free number, 1 (844) 585-7462, available from 9 AM to 5 PM EST. We’re more than happy to assist! Best Regards, Customer Service Team at Jetson
A: Dear Joy, Thank you for reaching out! The Jupiter Kick Scooter is designed for riders aged 5 and up, with a weight limit of 132 lbs. We hope this information helps! If you have any further questions or need assistance, please feel free to contact us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST. We’re more than happy to assist! Best Regards, Customer Service Team at Jetson
A: Dear Ameliorate, Thank you for reaching out! The Jupiter Kick Scooter With LED Version 1.0 offers 7 color options, while the Jupiter Kick Scooter With LED 2.0 comes in 2 color options. Both versions share the same specifications. We hope this information helps! If you have any further inquiries or need assistance, please feel free to contact us at 1 (844) 585-7462, available from 9am to 5pm EST. We're more than happy to assist! Best Regards, Customer Service Team at Jetson
