Q&A(16)
Q: Doors it only play retuned sounds and music or do the keys make piano notes also
A: The keys on mine make noise also
submitted byKristin - 4 months agoA: Hi Sarah. The piano keys work and play notes. Thank you. The Battat Team
submitted byBattat Team - 4 months agoBrand expert
Q: The birdies on my piano are not moving up and down. What do I do?
A: Hi Rachel H. Please make sure that the piano switch has been moved to the ON position and not in the Motor off or off settings. Thank you. The Battat Team
submitted byBattat Team - 2 years agoBrand expert
Q: Does this come in a box?
A: Hi Robin. When sold in stores there is not a box, it is an open toy. When shipped to home it comes in a plain brown box that may show the name of the toy on the box. We recommend that if shipping to home, you contact Target directly for packaging information. The Battat Team
submitted byBattat Team - 1 month agoBrand expert
Q: Is the keyboard bpa-free?
A: Hi Alcie. The Hippo Pop Piano is BPA free. The Battat Team
submitted byBattat Team - 1 month agoBrand expert
Q: Does this toy make noise even after playing? We keep hearing a whistling/snoring sound when we walk next to it. I feel like I am going crazy!!
A: Hi Kayla. The B. Hippo Pop Piano should not make noise when not being played with. When finished playing for the day, we always recommend changing the switch to the Off position in order to preserve the battery life. Thank you. The Battat Team
submitted byBattat Team - 4 months agoBrand expert
Q: Does the motor run continuously while playing the piano?
A: Hi Kristin. If you choose the motor off button, it stops the birds from popping and the motor no longer runs. The Battat Team
submitted byBattat Team - 4 months agoBrand expert
Q: How do you turn it off?
A: Hi Marc MacFarland. There is a switch on the back of the toy which controls the different functions on the Hippo Pop Piano. The Battat Team
submitted byBattat Team - 5 months agoBrand expert
Q: The motor continues to run even after being turned off. How do we get it to stop
A: Hi Cbmom. There is a switch on the back of the toy which controls the different functions on the Hippo Pop Piano. This includes stopping the balls from going up and down which is the feature that has the engine noise. The Battat Team
submitted byBattat Team - 5 months agoBrand expert
Q: We are trying to replace the batteries but we can not open the compartment for the batteries. Which way do you turn the screwdriver? Neither clockwise or counter clockwise seems to be working for us.
A: Hi NycAunty. When taking the batteries out, you need to put push down and put pressure while you turn the screwdriver to the left to unscrew the battery compartment. The Battat Team
submitted byBattat Team - 5 months agoBrand expert
Q: My first time changing the battery and stopped working. Does it require special batteries??
A: Hi Sam. The Hippo Pop Piano uses 4 x AA alkaline batteries. We recommend using Brand name batteries like Duracell or Energizer, as they work best with our toys. Thank you. The Battat Team
submitted byBattat Team - 7 months agoBrand expert