Mr. Coffee Iced Coffee Maker with 22oz Reusable Tumbler and Coffee Filter

Thanks for reaching out and providing this feedback. Mr. Coffee Iced™ Single Serve Iced Coffeemaker is far from your typical coffee maker. We have created a machine that makes the process of creating flavorful iced coffee super simple. We integrated measurements for water and ice into the tumbler, and measurements for coffee grounds into the scoop. Using the watermarking and the coffee ground scoop creates the hot, concentrated coffee. This hot, concentrated coffee is brewed over a full tumbler of ice, going through the RapidChill™ brewing process and leaving you with flavorful coffee that’s never watered down. Here's a tip! You can use larger pieces of ice for better results as these will melt slower and give you ice in your drink a little longer! Also, ensure you have filled the tumbler to the ice marking level. Hope this helps. Have a good day!

Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with your iced coffee maker where the stop drip lever did not work and made a mess in your counter. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your iced coffee maker and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Mr. Coffee® Iced™ Coffee Maker has a 1-year limited warranty. Have a great day!

Thank you for reaching out to Mr. Coffee®. We are sorry to hear that your iced coffee coffee is leaking and the filter doesn't filter the grounds properly and the coffee comes out hot. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your Mr. Coffee® Iced™ Coffee Maker has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly so that we can provide you with a better solution. Have a nice day!

Thanks for contacting Mr. Coffee®. We are sorry to hear that your coffee maker is leaking. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check the hose in the reservoir, make sure it is snug on connection. Also, check the filter basket for any drips down the back of the basket onto the trip arm and drip plate. Ensure to use medium grounds and make sure that the water is not exceeding the max line in the water reservoir. Lastly, please run a cleaning cycle into it if the machine hasn't been cleaned recently. Also, Mr. Coffee® Iced™ Coffee Maker is far from your typical coffee maker. We have created a machine that makes the process of creating flavorful iced coffee super simple. We integrated measurements for water and ice into the tumbler, and measurements for coffee grounds into the scoop. Using the water marking and the coffee ground scoop creates the hot, concentrated coffee. This hot, concentrated coffee is brewed over a full tumbler of ice, going through the RapidChill™ brewing process and leaving you with flavorful coffee that’s never watered down. Here's a tip! You can use larger pieces of ice for better results as these will melt slower and give you ice in your drink a little longer! Also, ensure you have filled the tumbler to the ice marking level. Your Mr. Coffee® Iced™ Coffee Maker has a year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!

Hey there! Thanks for reaching out and providing this feedback. Mr. Coffee® Iced™ Coffee Maker with is far from your typical coffee maker. We have created a machine that makes the process of creating flavorful iced coffee super simple. We integrated measurements for water and ice into the tumbler, and measurements for coffee grounds into the scoop. Using the water marking and the coffee ground scoop creates the hot, concentrated coffee. This hot, concentrated coffee is brewed over a full tumbler of ice, going through the RapidChill™ brewing process and leaving you with flavorful coffee that’s never watered down. Here's a tip! You can use larger pieces of ice for better results as these will melt slower and give you ice in your drink a little longer! Also, ensure you have filled the tumbler to the ice marking level. Hope this helps. Have a good day!

Thank you for reaching out to Mr. Coffee®. We are sorry to hear that your iced coffee maker is not turning on.This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not turning on, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the coffee brewer and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker's performance. Your Mr. Coffee® Iced Coffee Maker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!

Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with the iced coffee maker where the button is broken. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your iced coffee maker and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Mr. Coffee® Iced Coffee Maker has a 1-year limited warranty. Have a great day!

Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with the iced coffee maker not working. We will be glad to check our resources to help you. We will check our options about the unit to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!