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Q&A(5)

Q: How do I pop up the pump on the top? I’ve tried everything to get it to pop up

submitted by Dee - 11 days ago
  • A: Hi Dee, Thanks for reaching out, and we’re so sorry to hear this! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

    submitted byNative Team - 8 days ago
    Brand expert

Q: Does this actually contain almond oil (Prunus Amygdalus Dulcis ) because it is not listed as an ingredient, yet it is clearly on the label/name...?

submitted by Pastureromper - 4 months ago
  • A: Hi There, Thanks for reaching out about our Native Almond & Shea butter Strengthening Vegan Conditioner Sulfate, Paraben and Silicone Free ! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

    submitted byNative Team - 4 months ago
    Brand expert

Q: Which shampooo type is best for thinning, color-treated hair?

submitted by RR - 1 year ago
  • A: Hi RR, Thanks for reaching out to us! To add a little bit of details, you can use Native Hair Care Shampoo and Conditioner on color-treated hair. As with all new hair care products, it is a good idea to test out the products on a small section of your hair to ensure you like the experience & styled look. We suggest that you choose the shampoo that best suits your hair since we do offer different ones for what results you are trying to achieve. Let us know if you have any other questions, we are here to help :)

    submitted byNative Team - 1 year ago
    Brand expert

Q: Is this product safe for someone with an almond / nut allergy?

submitted by wlm1121 - 4 years ago
  • A: Hi Wlm1121, To confirm, our Conditioner is safe for an individual with a nut allergy. Feel free to reach back out if you have other questions.

    submitted byNative Product Expert - 4 years ago
    Brand expert

Q: Are your shampoos and conditioners safe for color treated hair?

submitted by House Shopping - 4 years ago
  • A: Hi there, Hi There, Thanks for reaching out to us! Yes, Native Hair Care Shampoo and Conditioner are safe to use on color-treated hair. As with all new hair care products, it is a good idea to test out the products on a small section of your hair to ensure you like the experience & styled look. Let us know if you have any other questions, we are here to help :)

    submitted byNative Product Expert - 4 years ago
    Brand expert

Q: Can you list the ingredients? The image is a little blurry.

submitted by e343 - 4 years ago
  • A: Hi e343, Thanks for reaching out to us! We use the following ingredients to make Native Conditioner: Water - You know this one Cetyl Alcohol - Hair conditioner derived from plant oils Behenamidopropyl Dimethylamine - Hair conditioner derived from plant oils Stearyl Alcohol - Hair conditioner derived from plant oils Citric Acid - Food grade acid for pH balance Glutamic Acid - Amino acid Sodium Benzoate - Food grade salt Caprylyl Glycol - Skin moisturizer 1, 2-Hexanediol - Skin moisturizer Fragrance - Due to FDA recommendations, we use the term “fragrance” to refer to these oils We hope this helps.

    submitted byNative Product Expert - 4 years ago
    Brand expert

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