Q&A(15)
Q: Does anyone find it is noisy while air frying? Much noise than my Power XL. Wondering if it's defective
A: We understand your concern. To assist you with this, please reach out to our phone support at 800-365-0135. We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET. When you reach out, ensure you have your unit with you.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: What is the temperature range? What’s the lowest temp? Does it go down to 270 F?
A: The temperature ranges from 104°F (for Dehydrate) to 450°F (for Max Crisp).
submitted bySharkNinja Product Expert - 18 days agoBrand expert
Q: Is the coating of the basket and tray ceramic or tefflon?
A: The cooking drawer and crisper plate are both made out of aluminum with a nano-ceramic coating.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Is the tray dishwasher safe?
A: Yes, the parts for the Ninja Air Fryer are dishwasher safe.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: What are the measurements of the bottom of the basket? (L & W)
A: The dimensions are 14.921259842519685 in L x 11.299212598425198 in W.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: What is the max temperature on the broiler function?
A: The maximum temperature that the Ninja Air Fryer Pro can reach is 450℉.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: How long is the cord?
A: The cord length of the Ninja Air Fryer Pro is 31.2 in.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Is the basket or anything food touched pfoa free and ptfe free?
A: The cooking drawer and crisper plate are both made out of aluminum with a nano-ceramic coating. The unit's exterior is BPA-free.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: Does this unit have a rotisserie?
A: This unit will not have a rotisserie.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: Do you have to shake food halfway through cook time
A: Yes. It is important to shake or rotate your food for consistent browning and crispiness. For best results, follow the recipe or cooking chart to find out how often you should shake or rotate ingredients while cooking.
submitted bySharkNinja Product Expert - 4 months agoBrand expert