Olay Regenerist Vitamin C + Peptide 24 Face Moisturizer - SPF 30 - 1.7oz

Thank you for sharing your experience with our Olay Vitamin C Brightening Facial Moisturizer with Sunscreen SPF 30. We want all of our consumers to have a positive experience when using our products, so to hear that this has happened is a disappointment. Please know that we are sharing this information with our Health and Safety Team along with the rest of our Olay Team. While all of our ingredients have been thoroughly tested for their safety and effectiveness when used as directed, we do recognize that some consumers may have certain sensitivities that make it difficult for them to use a particular ingredient or formulation. We recommend that you discontinue the use of this product, and we invite you to contact us for further assistance. At your earliest convenience, please give us a call at (800) 285-5170 or send us an email through the Contact Us page on our website.

We appreciate your feedback on our Olay Regenerist Vitamin C + Peptide24 Hydrating Moisturizer with SPF 30. We're disappointed in hearing that the product's scent is too strong for you. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If there's more you'd like to share, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for providing this information pertaining to our Olay Regenerist Vitamin C + Peptide24 Hydrating Moisturizer with SPF 30. We're deeply sorry to hear that your skin burned and that you are swollen. This isn’t the experience we want you to have, and we understand that this can be very frustrating. We want all of our consumers to notice a positive difference from using one of our products, so your report is disappointing. I’m glad you let us know, and you can be assured we shared your comments with our Health & Safety Team and with the rest of our Olay Team. We want to assure you, we thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. When you have the time, we'd like to hear more from you so please give us a call at (800) 285-5170 or email us through our Contact Us Page.

Thank you for sharing this information about your encounter with our Olay Regenerist Vitamin C + Peptide 24 Face Moisturizer. We’re very sorry that you experienced a red face and burns. Be assured we’re reporting this to both our Safety Team and the rest of our Olay Team. We understand how upsetting something like this can be. Please know, safety is our top priority. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. Also, if needed, you can find the ingredients listed on the product container or smartlabel.org. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. Please contact us at (800) 285-5170 or send an email through our Contact Us page.

Thank you for taking the time to let us know about your experience with our Olay Regenerist Vitamin C + Peptide24 hydrating Moisturizer. Our apologies that have yet to notice the moisturizing results. Be assured we are sharing your comments with the rest of our Olay Team. we recommend cleansing and moisturizing morning and night for best results. We conduct a lot of research with consumers just like you. Our research shows that your skin should feel noticeably different within the first week of using our product, and you should begin to see an improvement in your skin after about 2 weeks of use. Please give us a call at (800) 285-5170 or send an email through our Contact Us page, so we can assist you further.

Thank you for taking the time to get in touch with us about the Olay Regenerist Vitamin C + Peptide 24 Face Moisturizer. We do apologize that the product was not to your expectations and appreciate you giving your honest opinion. So that we can share your concerns with the rest of the Olay Team. Please contact us at 1-800-285-5170, so we can speak with you more about this.

Thank you for sharing this information. We do apologize that you have had this experience. We understand how upsetting something like this can be. Please know, safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. Because we want to ensure your comments get the attention they deserve, and we would like to make this right, we’d like to collect some additional information to get your compensation sent out. Please give us a call at 1-800-285-5170. Our office hours are Monday - Friday 9am to 6pm EST. We're also sharing the details you provide with both our Safety Team and the rest of our Olay Team. Your reference number will be 21408178.

Thank you for sharing this information. We do apologize that you have had this experience. We understand how upsetting something like this can be. Please know, safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. Because we want to ensure your comments get the attention they deserve, and we would like to make this right, we’d like to collect some additional information to get your compensation sent out. Please give us a call at 1-800-285-5170. Our office hours are Monday - Friday 9 am to 6pm EST. We're also sharing the details you provide with both our Safety Team and the rest of our Olay Team. Your reference number will be 21315944.