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$49.99 when purchased online
Target Online store #3991
About this item
Highlights
- Thin profile slips easily into tight pockets
- Buttons, features, and functions work just like you expect
- Durable protection shields against drops, bumps, and fumbles
- Raised, beveled edge helps protect touchscreen
- One-piece design pops on and off in a flash
- DROP+ | 3X as many drops as military standard (MIL-STD-810H 516.6)
- Limited lifetime warranty supported by hassle-free customer service
- Compatible with Apple iPhone 12/ 12 Pro
Description
This ultra slim case works with Apple iPhone 12/ 12 Pro. This slim case shows off your iPhone’s sleek design and was thoughtfully developed to interact with Apple’s MagSafe system — bringing a new level of interactivity to your iPhone.
All of your phone’s buttons, features and functions work flawlessly, while durable protection shields against drops, bumps and fumbles. And, the one-piece design is easy to install. Go about your life with confidence your phone is protected, without sacrificing an ounce of style.
Compatibility:
Apple iPhone 12/ 12 Pro
All of your phone’s buttons, features and functions work flawlessly, while durable protection shields against drops, bumps and fumbles. And, the one-piece design is easy to install. Go about your life with confidence your phone is protected, without sacrificing an ounce of style.
Compatibility:
Apple iPhone 12/ 12 Pro
Dimensions (Overall): 6.1 Inches (H) x 5.78 Inches (W) x .29 Inches (D)
Weight: 6.6 Ounces
Model Compatibility: Apple iPhone 12/12 Pro
Electronics Features: Lightweight Design
Protective Qualities: Bump-Resistant
Package Quantity: 1
Material: Plastic
Battery: No Battery Used
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 80233788
UPC: 840104229132
Item Number (DPCI): 080-08-1133
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 0.77 inches length x 4.23 inches width x 8.03 inches height
Estimated ship weight: 0.15 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
The OtterBox case offers a stylish design and a snug fit, appealing to guests who appreciate aesthetics alongside functionality. Many guests have praised its lightweight and slim profile, making it easy to handle. However, concerns about its protective capabilities have been raised, particularly regarding durability after drops. While some guests have had positive experiences with protection, others have reported issues with cracking and wear over time, suggesting a mixed performance in safeguarding devices.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.0 out of 5 stars with 119 reviews
value: 3.02 out of 5
quality: 3.48 out of 5
53% would recommend
39 recommendations
Worst case ever
1 out of 5 stars
Thumbs down graphic, would not recommend
Iphone - 9 months ago
Case looks great but honestly one of the worst OtterBox I’ve ever purchased. The first year of having my phone I used a different OtterBox and decided to try this one out first week the back glass cracked.
1 reply from OtterBox Customer Support team - 9 months ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Phone case
5 out of 5 stars
Thumbs up graphic, would recommend
Carrie - 1 year ago
Love this case I have bought this style and design for other phones as I upgrade
Yes
5 out of 5 stars
Thumbs up graphic, would recommend
- 1 year ago
I love it especially since it’s MagSafe
It's functional
4 out of 5 stars
Thumbs up graphic, would recommend
Mz B - 2 years ago
The phone case looks great. I don’t know about the other reviews saying it isn’t protective. I have dropped mine a lot, especially, in my garage out of my Tahoe on a concrete floor and no cracked screen protector (Zagg brand) or cracked phone. I also have little people that like to run with it, drop it, hide it lol. The only negative thing I can say about this case is that I’ve had it almost two years now (they aren’t built to last forever unfortunately) and like another reviewer said, it separates or cracks in certain areas. Mine is cracking along the back side where it says Otterbox, and around the volume buttons, otherwise, it’s worth the money since you’re paying for the Brand name Otterbox. There are other Otterboxes like the Defender Series that give more protection for about $40 more.
Wrong phone case
2 out of 5 stars
Thumbs up graphic, would recommend
Ashanti1989 - 2 years ago, Verified purchaser
The case is beautiful. But it didn’t fit my phone
1 reply from OtterBox Customer Support team - 2 years ago
Hi there! So sorry to learn about your troubles with the Symmetry Series case for your iPhone 12 or 12 Pro. All of our cases a individually designed to be seamlessly compatible with the style and features of each specific device, so any fit issues are definitely unexpected. Is there a chance you received a case for the iPhone 12 Pro Max or a different device? We'd like to try and get to the bottom of this for you. Please give our awesome Otters a call at 1-855-688-7269 and they'll be able to assist you further. Cheers, OtterBox Customer Support
Cracked phone at first drop
2 out of 5 stars
Thumbs down graphic, would not recommend
Meg - 2 years ago
The case itself is cute. I bought it because I’ve had a similar case before for my iPhone 8 and it protected so well. Thought it would be the same for my iPhone 12. I propped my phone up to talk on the phone and it slipped onto its face. My glass screen protector was cracked immediately. I was confused and gave it another chance. Same thing happened and it cracked AGAIN. For a $50 case there’s no reason it should’ve cracked from flipping at no distance. I had it 5 days. So I don’t recommend. OtterBox makes different cases that are actually protective.
1 reply from OtterBox Customer Support team - 2 years ago
We are so sorry to hear that your iPhone and the screen protector you were using sustained such damage while the Symmetry Series case was also in play. Was the screen protector in question one that we make? We'd love to learn more about how things went down and see what we can do to help things get back on track a bit. We won't be able to extend our warranty to your device, but we'd be glad to get you set up with a new OtterBox screen protector if the glass piece was something we made. Just give us a call at 1-855-688-7269, and we'll go from there. Kindly, OtterBox Customer Support
Broke
2 out of 5 stars
Thumbs down graphic, would not recommend
Taylor - 2 years ago, Verified purchaser
I had this for less then a year, and all the rubber bits broke (like around the volume buttons and the charging port) I wouldn’t mind if I hadn’t spent so much on it
1 reply from OtterBox Customer Support team - 2 years ago
We're sorry to hear your Symmetry Series case has hit this structural snag without even having made it the one-year mark. There actually isn't a charge port cover on this model, but we'll definitely be able to address the damage to those side control button covers with a brand-new warranty replacement case. You can set things in motion through the link below, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-begin Best, OtterBox Customer Support
The iPhone 12 case
5 out of 5 stars
Thumbs down graphic, would not recommend
Maria - 2 years ago, Verified purchaser
Love this case so much! It’s a very cute case and works well I’ve dropped my phone a few times and the case has worked very good didn’t fall off or get scratched. All of the buttons work I don’t have to push down super hard to get the button to work. It’s a good sturdy case. Highly recommend. Otter box is one of my favorite brands for phone cases
Not toddler proof
4 out of 5 stars
Thumbs up graphic, would recommend
Mommy2Elle - 2 years ago, Verified purchaser
Mine cracked on the bottom left corner very easily. I’m sure it holds up better if you don’t have a kid continuously dropping it.
Otterbox 13 pro
2 out of 5 stars
Thumbs down graphic, would not recommend
Hockeyfan19 - 2 years ago
Be careful when you drop your phone the case will mess up the paint and scratch easy
1 reply from OtterBox Customer Support team - 2 years ago
Sorry to hear about your Symmetry Series case getting a bit scuffed up during a spill or two, but not to worry, our handy Otters are primed and ready to help spruce things right back up with a brand-new warranty replacement! Just drop us a line through the following link or at 1-855-688-7269 and we'll be glad to help make sure your iPhone stays looking sharp while covered for safekeeping going forward! https://www.otterbox.com/en-us/warranty-begin Best, OtterBox Customer Service Team
Buy if you want to pay $250 to fix your cracked screen
1 out of 5 stars
Thumbs down graphic, would not recommend
Shlee - 2 years ago
I would rate it a negative number if possible. I’ve always bought Otterbox because they have always protected my phone. My phone cracked with this case. Costing me $250 to get it fixed. Buy any other case except for this over priced one. With all the bad reviews at what point will Otterbox pull this case and issue reimbursements for all of their customers having to replace their screens?
1 reply from OtterBox Customer Support team - 2 years ago
So sorry to hear about the damage taken on by your device while under the watch of your Symmetry Series case. OtterBox cases are very protective and helpful in keeping devices safe through most situations, but sadly there are some variables that can't be predicted. We can't extend our warranty to the device, as we aren't the manufacturer, but we'd be more than happy to help with a brand new case. Give us a ring at 1-855-688-7269 if you have any questions or if you'd like that replacement case! Warm regards, OtterBox Customer Service Team
Dont buy
1 out of 5 stars
Thumbs down graphic, would not recommend
Ashleigh - 2 years ago, Verified purchaser
Doesn’t protect the phone at all. I’ve had this a little over 2 weeks and just shattered my back screen on my phone dropping it from waist height onto tile.
1 reply from OtterBox Customer Support team - 2 years ago
We're very sorry to hear about your iPhone sustaining such damage to its backside during that seemingly mild spill while covered by the Symmetry Series case. Distance can certainly be a factor when it comes to an outcome such as this, though the amount of force and angle upon impact are just a few of the other things that can play a role as well. Although we put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our products will offer the very best protection available to limit the potential for such things, unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all risk. Our warranty won't be able to help with repairs, but we'd very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to give us a quick call at 1-855-688-7269 and we will be glad to set things in motion. Kindly, OtterBox Customer Service Team
Iphone 12 case
5 out of 5 stars
Thumbs up graphic, would recommend
KM - 3 years ago, Verified purchaser
Lovely case; very sturdy but a bit pricey
Otterbox phone case
5 out of 5 stars
Thumbs up graphic, would recommend
Satisfied customer - 3 years ago, Verified purchaser
Great design! Fit the iPhone 12 perfectly. My grandaughter loved it!
Don't bother buying
1 out of 5 stars
Thumbs down graphic, would not recommend
Rox - 3 years ago
Wish I could give zero stars. I don’t know what this is, but it is not like any OtterBox I’ve had before, and I’ve owned the slimmer Symmetry kind. This is not worth the $$$!
1 reply from OtterBox Customer Support team - 3 years ago
Hello, Rox! We're sorry to hear about your disappointment with your Symmetry Series case. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269. Contact us: https://www.otterbox.com/en-us/warranty-begin Best, OtterBox Customer Service Team
Cracked on first drop.
3 out of 5 stars
Thumbs down graphic, would not recommend
- 3 years ago, Verified purchaser
Cracked on first drop.
1 reply from OtterBox Customer Support team - 3 years ago
Hi there! We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started. Best, OtterBox Customer Service Team
Overpriced & Will Return
1 out of 5 stars
Thumbs down graphic, would not recommend
Glock19ga - 3 years ago, Verified purchaser
I didn’t care for this phone cover in person. It looked very cheap and I couldn’t believe how over priced it is. I actually love otter box products but this Symmetry one seemed so flimsy and non-protective.
1 reply from OtterBox Customer Support team - 3 years ago
Hi there! We're sorry to hear that you're not feeling confident with your Symmetry Series case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you do run into any issues, feel free to call us at 1-855-688-7269, and we can get you taken care of. Best, OtterBox Customer Service Team
Back of phone shattered with this case on.
1 out of 5 stars
Thumbs down graphic, would not recommend
Melgj - 3 years ago, Verified purchaser
My phone has never not had this case on it, and I recently discovered the back is entirely shattered. 0/10 would recommend. I have never had more than an average drop. I’m just disappointed because otterbox has been such a great staple at protecting until this product.
1 reply from OtterBox Customer Support team - 3 years ago
Hello, We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started. Best, OtterBox Customer Service Team
Not the besf qualkty
1 out of 5 stars
Thumbs down graphic, would not recommend
Sash - 3 years ago
I’m disappointed with the quality of this case. I’ve had this case about 6-8 months and the paint has come off the edges. The volume button has popped off as well recently. I’m not entirely sure about the shock absorption with this case in particular since my screen protector cracked fairly quickly.
1 reply from OtterBox Customer Support team - 3 years ago
Hi there! We're sorry to hear about the wear and tear with your Symmetry Series case! We appreciate your feedback about the design wearing off and the missing button, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269 and we can get your claim started. Best, OtterBox Customer Service Team
Cracked lens after 1 drop
1 out of 5 stars
Thumbs down graphic, would not recommend
Nikki - 3 years ago, Verified purchaser
Used this case for 10 days and now the camera lens on my iPhone is cracked after dropping. I used a Kate Spade case for over a year before replacing it for this one (dropped all the time, even on tile). Didn’t have any issues with the Kate Spade case not protecting the phone or camera lens. So ridiculous that this Otterbox case doesn’t protect AT ALL like it should!!! Useless!!!!!!!!!!!!!!!
1 reply from OtterBox Customer Support team - 3 years ago
We are sincerely sorry to hear of the damage your iPhone's camera suffered while covered by the Symmetry Series case. We really do put forth every effort to ensure our cases will be among the best available to help limit the potential for such upsetting comes, but unfortunately, any given incident is still subject to a variety of unique variables which are at times beyond our control. Our warranty won't be able to help with repairs, but we would very much like to help get you a fresh start with a new case. Please feel welcome to give us a call at 1-855-688-7269 and we will be glad to assist you further. Kindly, OtterBox Customer Service Team