About this item
Highlights
- 2-Gallon Water Capacity - This BPA-free fountain is the perfect size for cats, dogs and multi-pet households
- Encourages Hydration - A free-falling stream of water entices pets to drink more and helps prevent urinary and kidney diseases in pets through increased hydration
- Filtered Water - Replaceable carbon filter removes bad tastes and odors while the foam filter catches pet hair and debris
- Customizable Water Flow - Adjustable water flow allows you to customize the stream for you and your pet, or turn it off for a quieter operation
- Easy to Clean - The pet fountain is top-rack dishwasher safe (excluding the pump) and specifically designed with no hard to reach places
- Compatible Filters and Pump - Fountain uses PetSafe Drinkwell Carbon Filter #6 (PAC00-13906), PetSafe Drinkwell Foam Filter #5 (PAC00-13711) and Drinkwell Replacement Pump (PAC00-16977)
Description
Shipping details
Return details
Q: Does the water stream need to be running in order to filter the water or is the pump filtering the water? Asking because I want to turn off the stream since it's noisy.
A: In the product detail it says to turn off stream for quieter operation so it implies you can turn it off and still have filtered water.
submitted bySteph - 2 years agoA: Thank you for asking Steph. The water would need to be flowing for it to be filtered through.
submitted byPetSafe Brand Expert - 2 years agoBrand expertA: Thank you for asking Steph. The water would need to be flowing for it to be filtered through the filter.
submitted byPremierPet Brand Expert - 2 years agoBrand expert
Q: I have now purchased two of these fountains. I followed every step closely, cleaned all parts, added water and plugged the machine in. neither machine will pump water up the tube and out of the top.
A: Hello Krystal, we are sorry to hear you are experiencing this issue with your fountain. Our team would be more than happy to assist. If you would like you can reach out to our team at 1-888-640-8840 Monday - Friday 8am - 7pm EST.
submitted byPremierPet Brand Expert - 2 years agoBrand expertA: Hello Krystal, we are sorry to hear you are experiencing this issue with your pet's fountain. Our team would be more than happy to assist. If you would like you can reach out to our team at 1-800-732-2677 Monday - Friday 8am - 7pm EST.
submitted byPetSafe Brand Expert - 2 years agoBrand expert
Q: Is it safe to have the pump wire IN the water??
A: I understand the pump being submerged, but not the wires??
submitted bySteph - 2 years agoA: Thank you for asking. The pump and cable is designed to be submerged. As long as the cable is not damaged, everything will work properly.
submitted byPetSafe Brand Expert - 2 years agoBrand expert
Q: how do I stop the foam from forming in the water ?
A: Thank you for your question, Deb! Foam forming in the water is often the result of excess saliva. To avoid this, we would recommend a thorough clean of your pet's fountain. Additionally, it can be helpful to empty and replace the water more frequently to avoid saliva build up.
submitted byPetSafe Brand Expert - 3 years agoBrand expert
Frequently bought together
Related Categories
- Cat Bowls & Food Storage
- Dog Bowls & Food Storage
- New Dog Checklist
- Puppy Supplies
- New Cat Checklist
- Kitten Supplies
Durable, quiet, easy to clean.

1 reply from PetSafe® Product Support team - 4 days ago
Use of
1 reply from PetSafe® Product Support team - 16 days ago
Don’t waste your money.

Great buy but super loud after a few days running
1 reply from PetSafe® Customer Care team - 6 months ago
Max loves it!

1 reply from PetSafe® Product Support team - 7 months ago
Find the Set-Up Video on YT

Noise

1 reply from PetSafe® Product Support team - 8 months ago
Great product

1 reply from PetSafe® Customer Care team - 10 months ago
Nice but a little complicated

1 reply from PetSafe® Product Support team - 10 months ago
Perfect size for small pets

1 reply from PetSafe® Product Support team - 10 months ago
Just perfect!

1 reply from PetSafe® Customer Care team - 10 months ago
Great product, just wish there was a on/off button

Inconsistent water flow for cats
1 reply from PetSafe Brand Expert team - 10 months ago
Cats Love Fresh Water!

1 reply from PetSafe® Product Support team - 10 months ago
Relaxing sound. Easy to fill the water and keep clean.

1 reply from PetSafe® Customer Care team - 10 months ago
Puppy Approved

1 reply from PetSafe® Customer Care team - 11 months ago
Cool at first but stopped working for me.

1 reply from PetSafe® Product Support team - 11 months ago
Like the size

Sadly this product was useless because I couldn’t even get it assembled.
