PetSafe Platinum Pet Fountain

The principle of the fountain is great, filtered water with a good-sized reservoir. Unfortunately, whoever designed it never tried to clean it. There are WAY TO MANY tight little corners, material intersections, that are practically impossible to adequately clean let alone access. I have to use a dull knife with paper towels at the end to try to reach some points, some places require using the twine of a fork. To do a proper job of cleaning takes about 1/2 hour, OR MORE, due to these design mistakes. On the good side, I have never had a motor fail, and my cat uses it. So that is good. But PLEASE Petsafe, re-design this product with cleaning ease in mind. I would like to recommend, but cannot due to the cleaning difficulty. Ratings are related to cleaning ease, not functionality.

Disappointed with pet fountain. Hard to clean with sharp edges and tricky spots. Had to buy a spcial cleaning kit. Design flaws make it a hassle. Not worth the price. Would like to see designers use it themselves.

Two of my cats love this water fountain, using it daily. One drinks from spout, the other from the bowl. It needs refilling daily to avoid noise. Cleaning is a bit tricky without tools. Considering upgrading to the platinum version a larger water reservoir.

After having the Original Drinkwell fountain -- I tried not one, but TWO of these. They leaked all over the floor. Back up reservoir was small. WHY did you DISCONTINUE the Original Fountain...???!!!!!!!!!!

I've owned Drinkwell fountains before and have never had issues, but this one has started leaking from the bowl. It seems that the mechanism that regulates the water flowing out of the reservoir has stopped working, and the water just comes right out and all over the floor.

I had to replace my fountain last year with the same one, since it was leaking. I noticed recently that the new one is also leaking. I checked for cracks & didn't see any. I also thought it could be the cat doing this. However it wasn't that either. Any ideas what this could be?

We’ve had this fountain for 6 years now. Still works like the day I set it up. Proper maintenance and by replacement filters are the key. Since we’re a single pet household, I clean the entire fountain, pump & reservoir on the first of the month. Every month a new carbon filter helps keep my cat healthy. His vet can testify.

Love this water fountain from Petsafe very easy setup and happy to know kitties are getting fresh filtered water

I have no complaints. Works perfectly! Would buy again.

Sturdy fountain and pump is still working after 10 years. Needs washing every month, and dishwasher safe. Glad I bought it.

I have had the Drinkwell Platinum for years and it's worked great! My Kitty Winnie will not drink water out of a bowl, so I thought maybe she would drink out of a fountain. She drinks out of it several times a day. I can travel for a day or two and I know that Winnie will be taken care of with the fountain. And the reps I talk to at Petsafe are soooo friendly and helpful.

Ĺove the fountain for my cat. However, it already stopped working and it hasn't even been a year

Perfect for multiple pets, my cats love to drink from the waterfall

Good size reservoir , quiet operation. My cat loves drinking from it

Fountain is to small for a 75# dog But you don't seem to sell any larger anymore.

My Maltese was not drinking enough water & but I noticed every time I turned on a faucet she wanted me to pick her up so she could drink from the running water. This solved the problem. She now drinks enough water and the filters keep it fresh.

I have had this fountain for years. As needed I have replaced various parts. I’m sure the motors would have lasted even longer if I hadn’t inadvertently allowed the water to run dry. The only downside, which is to be expected, is the plastic yellowing and being impacted by hard water. Highly recommend!

The large detachable reservoir means that the pool is being replenished with fresh water and need to refill is reduced. Our cat enjoys licking water from the fountain stream. Motor is quiet and has lasted several years. Filters are inexpensive and last a long time. The best pet fountain for these reasons. Our original one stopped working while we were away and the cat sitter didn't refill the reservoir. I purchased a new one but then refilled the old one and the motor started working again and it's still functioning perfectly today after more than 5 years!

I’ve had my Drinkwell Platinum fountain for about three years now and it has worked flawlessly. Due to its large size, I find it easier to clean that many of the competing (smaller) plastic pet fountains out there. I also enjoy the fact that it holds more water and the filter is much larger than most fountains as well. On the down side, it can be considered a bit noisy. You will get a mild 60Hz hum from the pump motor as well as the trickling sound of the stream of water as it pours down to the bowl. If you intend to keep the fountain in a room such a kitchen, this shouldn’t be a problem, but a bedroom may be another story. Also, some pets may find it a bit intimidating. My cat liked it, but she would sometimes not pay attention to where she positioned her head and get caught under the flow of water which would chase her away. I have also seen some complain about runaway leaks, which I find interesting as I have never experienced a problem with mine. It may be possible that an uneven surface or damage to the reservoir could cause this phenomenon. The reservoir on the Platinum fountain appears to have a seam that if damaged, would let air into the tank allowing a runway discharge of water. Many competing fountains of similar design seem to have a one piece plastic reservoir which should reduce this risk. Not certain why the engineers for the Platinum chose a different path, but I’m sure there is a reason. Overall… I like the Platinum fountain. I recently chose to get a Seascape fountain for the home, and moved the Platinum out to my screened in porch for the summer where my cat likes to hang out on nice days. Best of both worlds I guess you could say.

Easy to set up and use. Easy to clean. Pump makes minimum noise. My cat loves it.