Q&A(10)
Q: Love the tooth brush. What is the replacement head size that fits for this? Can't seem to find a replacement.
A: Philips One specifically https://www.target.com/p/philips-one-by-sonicare-powered-toothbrush-head-champagne-2pk/-/A-80129876
submitted byalane - 3 years agoA: I’ve bought two different kinds of Philips replacement brushes and none of them fit
submitted byAZ - 6 months agoA: Hi! The size of the brush head of Philips Sonicare is standard.
submitted byAnswered by Philips - 4 years agoBrand expertA: Are there replacement brushes
submitted byGeri - 4 months agoA: I purchased a replacement head and it did not fit. So no it's not standard.
submitted byNick - 4 years ago
Q: Can this toothbrush be taken on an airplane?
A: Hello! Yes, you can take the Philips One by Sonicare Rechargeable Electric Toothbrush HY1200/25 on an airplane. However, it is always a good idea to reach out to the airline company for any specific r
submitted byPhilips Consumer Care - 2 months agoA: Hello! Yes, you can take the Philips One by Sonicare Rechargeable Electric Toothbrush HY1200/25 on an airplane. However, it is always a good idea to reach out to the airline company for any specific regulations or guidelines. Safe travels and happy brushing!
submitted byAnswered by Philips - 2 months agoBrand expertA: Hello! Yes, you can take the Philips One by Sonicare Rechargeable Electric Toothbrush HY1200/25 on an airplane. However, it is always a good idea to reach out to the airline company for any specific regulations or guidelines. Safe travels and happy brushing!
submitted byPhilips - 2 months agoBrand expert
Q: Can you use regular batteries and just replace them?
A: It depends on which version you get. They have a changeable battery version and a rechargeable version where the battery is not changeable.this particular version is the rechargeable one.
submitted byTerrence W - 7 months agoA: Hello there! You cannot use regular batteries for the Philips One by Sonicare Rechargeable Electric Toothbrush. This model comes with an integrated rechargeable battery that is not designed to be replaced. It includes a USB charger, and a single charge can last up to 30 days. However, there is a Philips One by Sonicare Battery Toothbrush model that uses a replaceable AAA battery. If you prefer a toothbrush with replaceable batteries, you might want to consider this option instead.
submitted byPhilips - 8 months agoBrand expertA: Hello there! You cannot use regular batteries for the Philips One by Sonicare Rechargeable Electric Toothbrush. This model comes with an integrated rechargeable battery that is not designed to be replaced. It includes a USB charger, and a single charge can last up to 30 days. However, there is a Philips One by Sonicare Battery Toothbrush model that uses a replaceable AAA battery. If you prefer a toothbrush with replaceable batteries, you might want to consider this option instead.
submitted byAnswered by Philips - 8 months agoBrand expert
Q: Why is the port different than the actual picture? Not having the cover at the bottom seems unsafe
A: Hello there! We understand your concern about the design of the Philips One by Sonicare Rechargeable Electric Toothbrush, especially regarding the port and the lack of a cover at the bottom. For more detailed information and assistance, please contact us via Facebook or through our support page on the Philips website. We're here to help!
submitted byAnswered by Philips - 4 months agoBrand expertA: Hello there! We understand your concern about the design of the Philips One by Sonicare Rechargeable Electric Toothbrush, especially regarding the port and the lack of a cover at the bottom. For more detailed information and assistance, please contact us via Facebook or through our support page on the Philips website. We're here to help!
submitted byPhilips - 4 months agoBrand expert
Q: I am now seeing a blinking orange light, what does this mean? I thought maybe the battery was dying so I charged it overnight but the light is still blinking.
A: Hello there! A blinking orange light on your Philips One by Sonicare rechargeable electric toothbrush typically indicates a critically low battery charge. We'd like to assist you further regarding this matter. Please leave a private message on Facebook, and we'd be glad to assist you. Talk to you soon!
submitted byAnswered by Philips - 9 months agoBrand expertA: Hello there! A blinking orange light on your Philips One by Sonicare rechargeable electric toothbrush typically indicates a critically low battery charge. We'd like to assist you further regarding this matter. Please leave a private message on Facebook, and we'd be glad to assist you. Talk to you soon!
submitted byPhilips - 9 months agoBrand expert
Q: Is there a cover for the charging port? If water gets into the end of it, will it break?
A: Hello! The Philips One by Sonicare Power Toothbrush HY1200/05 has a cover on the bottom of the toothbrush. HY1200/05 is a USB-C type. Avoid contact with the USB port and connections with water. If contact occurs, dry immediately.
submitted byAnswered by Philips - 1 year agoBrand expertA: Hello! The Philips One by Sonicare Power Toothbrush HY1200/05 has a cover on the bottom of the toothbrush. HY1200/05 is a USB-C type. Avoid contact with the USB port and connections with water. If contact occurs, dry immediately.
submitted byPhilips - 7 months agoBrand expert
Q: Does Philips One have one or two speeds?
A: Hi! The Philips One by Sonicare Power Toothbrush HY1200/05 has one speed only.
submitted byPhilips - 1 year agoBrand expertA: Hi! The Philips One by Sonicare Power Toothbrush HY1200/05 has one speed only.
submitted byAnswered by Philips - 1 year agoBrand expert
Q: Does this have a charger that plugs into a wall socket?
A: No! It does not come with a charger! It comes with a charging cord which is USB style. You need to provide a transformer like a cell charger with a USB-A socket.
submitted byChris - 3 years agoA: Hi! Yes. Philips Sonicare Electric Rechargeable Toothbrush comes with a plug-in charger.
submitted byAnswered by Philips - 4 years agoBrand expert
Q: How tall is the toothbrush? The dimensions seem to refer to the package size.
A: Hello! The Philips One by Sonicare Toothbrush is approximately 5.9 inches long without the brush head or 7.99 inches with the brush head.
submitted byPhilips - 2 years agoBrand expert
Q: Is this toothbrush shower safe / waterproof?
A: Hello! No, the Philips One by Sonicare toothbrush is not waterproof. We advise not to use it while bathing.
submitted byPhilips - 3 years agoBrand expert