Sponsored
Primo Smart Touch Bottom Loading Water Dispenser - Black: Freestanding 5 Gallon Hot & Cold Water Cooler Dispenser
$249.99 when purchased online
Target Online store #3991
About this item
Highlights
- Innovative touch controls
- Continuous water dispensing feature
- Child lockout function
- Ice-cold and cool water on demand
- Piping hot water with child-resistant child feature
- Easy bottom loading design
- Stainless Steel water reservoirs
- Removable, dishwasher-safe drip tray
Description
Your whole family can enjoy the simply delicious taste of Primo® water with the new Primo® Smart Touch Water Dispenser. The Primo® smart touch control not only provides a beautiful flush design, but also state of the art functionality. Select hot, cold or cool water from the smart touch control display and press the droplet to dispense water. The Primo® Smart Touch Water Dispenser can also provide continuous water dispensing. Smart touch controls also feature a child lockout function that prevents accidental dispensing. This water cooler also has a bottom-loading feature that makes loading bottles easy, premium internal stainless steel water reservoirs, a removable, dishwasher-safe drip tray and LED indicators for a premium look. To get started, simply place the drip tray, load a bottle of Primo® water and you’ll be hydrating in no time, no plumbing or installation required. Whether you choose a 3 or 5 gallon bottle of Primo Purified Water with Minerals or you refill your own bottle at a Primo Self-Service Refill Station, our multi-step reverse osmosis process ensures you’ll be drinking high-quality water.
Dimensions (Overall): 41.9 Inches (H) x 14.8 Inches (W) x 12.2 Inches (D)
Weight: 35.2 Pounds
Capacity (Volume): 152.16 Ounces
Coolest Temperature Capability: 36 Degrees Fahrenheit
Water Temperature Capability: Cold, Hot
Water Source: Bottle
Hottest Temperature Capability: 194 Degrees Fahrenheit
Appliance Placement: Freestanding
Wattage Output: 500 watts
Material: Plastic
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 80207592
UPC: 817206012429
Item Number (DPCI): 072-00-4274
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 16 inches length x 13.25 inches width x 45.25 inches height
Estimated ship weight: 41.6 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: How can I clean this product? I’ve been having issue lately with water dispensing (as in not being able to have water at all).
submitted by Victor - 18 days ago
A: Thank you for reaching out, Victor. Steps to clean your dispenser can be found on our website at https://www.water.com/support/faqs/ and scrolling down to the 'Dispensers' section. Please contact us at social@primowater.com if you need any further assistance with your dispenser.
submitted byPrimoWaterCustomerService - 17 days agoBrand expert
Q: I ordered this Primo dispenser in July of last year and started using it for the first time last month. Since the beginning, there has been a loud noise when dispensing water. It seems like there is a
submitted by wc - 1 month ago
A: Thank you for reaching out regarding your dispenser. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for further assistance.
submitted byPrimoWaterCustomerService - 1 month agoBrand expert
Q: Does it have children lock?
submitted by Andy363690 - 4 months ago
A: Thank you for reaching out. Our dispensers come with a child safety lock for the hot water side.
submitted byPrimoWaterCustomerService - 4 months agoBrand expert
Q: Does this have a self cleaning function?
submitted by a2084824 - 1 year ago
A: Thank you for reaching out, a2084824. Our self-sanitizing models will have that feature in the name and product description.
submitted byPrimoWaterCustomerService - 1 year agoBrand expert
Q: Does this have a filtration system?
submitted by scotty - 1 year ago
A: Hi scotty, thank you for reaching out. None of our dispensers provide filtration within them.
submitted byPrimoWaterCustomerService - 1 year agoBrand expert
Q: What is the distance below the spout? That is, what is the maximum height of a glass/bottle that will fit under the spout while sitting on the tray?
submitted by Elizabeth - 1 year ago
A: Hi Elizabeth, thanks for reaching out. The maximum cup/bottle height that will fit under the spout is 7 inches.
submitted byPrimoWaterCustomerService - 1 year agoBrand expert
Q: Can you not hook up the hot water if you don't want hot?
submitted by SarahCNYS - 2 years ago
A: Thank you for contacting us. Our dispensers have a switch on the back of them that allows you to turn off the hot water.
submitted byPrimoWaterCustomerService - 2 years agoBrand expert
Q: Does the smart touch full black, has a stainless reservoir?
submitted by Lindsay - 3 years ago
A: Hi Lindsay, Thank you for reaching out to us. Great question! Both top and bottom loaders have stainless steel reservoirs and silicone rubber water lines. Bottom loaders additionally have PET and PVC (BPA Free) plastic in the bottle probe. As always, please let us know how we can be of further assistance. Best Regards, José R.
submitted byPrimoWaterCustomerService - 3 years agoBrand expert
Q: Does this unit have self cleaning?
submitted by darnoc23 - 3 years ago
A: Hi darnoc23, and thank you for contacting us. This model is not a Self-Cleaning Model. If you are interested in a Self-Cleaning Model, please search the Target website for the Primo Dispenser that is labeled as Self-Cleaning. Please let us know if you have any other questions, and thank you for contacting us at Primo Water. Best regards, Michael P.
submitted byPrimoWaterCustomerService - 3 years agoBrand expert
Q: I get Poland spring water delivered the 3 gallon bottles ... will that work on this machine?
submitted by Maria - 3 years ago
A: Thank you for reaching out to us. You can use any 5- or 3-gallon bottle with our dispensers with the exception of the brand American Maid. The way the neck of the bottles are manufactured makes them incompatible with our dispensers. Please let us know if you have any other questions or concerns. Best regards - Michael
submitted byPrimoWaterCustomerService - 3 years agoBrand expert
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Summary of reviews
The Primo Smart Touch Bottom Loading Water Dispenser is a stylish and functional addition to any home or office. Guests appreciate its sleek design, ease of use, and the convenience of having hot, cold, and room temperature water at their fingertips. The bottom loading feature eliminates the hassle of lifting heavy jugs, making it accessible for everyone, including children. While some guests experienced issues with noise and temperature consistency, many found it to be a reliable and attractive solution for hydration needs.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 96 reviews
quality: 2.77 out of 5
value: 2.77 out of 5
35% would recommend
14 recommendations
Primo
5 out of 5 stars
Thumbs up graphic, would recommend
Primo - 30 days ago, Verified purchaser
Its a good item..i love it
1 reply from PrimoWaterCustomerService team - 29 days ago
Thank you for sharing your positive feedback!
Worst company ever
1 out of 5 stars
Thumbs down graphic, would not recommend
Maria - 4 months ago
I purchased my Primo touch during COVID at Target. It lasted 3 years, first the cold water would not dispense and now none of them work. I called Primo and they told me to troubleshoot the machine, i did it. I cleaned this puppy every 3 months as recommended with vinegar and warm water. It still does not work. I called them back and they said I would have to buy a new one. For a machine of this price I would expect it to last more than 3 years. What a disgrace. And now is double the price. This company does not stand behind their product, they did not offer a replacement or even a discount to replace this one. They are the worst at customer service and the worst company in America. I will not be purchasing primo EVER AGAIN. Disgusting!
1 reply from PrimoWaterCustomerService team - 4 months ago
Thank you for providing your feedback, Maria. We apologize for any inconvenience that you have experienced. Please contact us at social@primowater.com for further assistance.
Huge dent/cracked/loud
1 out of 5 stars
Thumbs down graphic, would not recommend
Aloveland - 1 year ago
Product arrived damaged. Huge dent in the side, and the front dispenser button had cracks in it. We didn’t open it right away and of course are now out of the return window. It works for now but does make a loud noise when the water is dispensing. Make sure you check the box if you aren’t planning on using it right away.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback. We are sincerely sorry to hear your dispenser arrived damaged. Please contact us at social@primowater.com should you require any additional assistance.
Worst product ever invented
1 out of 5 stars
Thumbs down graphic, would not recommend
Keletha G - 1 year ago, Verified purchaser
I brought a previous water dispenser from this brand, it worked wonderfully for years with no problem. I wanted to get a bottom loader and saw all of the features and it looked mezmerizing to me so i figured what the heck why not buy it. When I got this item home, the hot water never worked, cotacted customer service, they sent over how to videos followed them. 90 days later the machine stopped working and i cant get not only hot water, but no water at all. The machine stopped working period. Contacted customer service again they promised a refund back in October and i still have not gotten anything as of today 12/31/2023.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback, Keletha. We're sorry to hear about the negative experience you've had. Please contact us at social@primowater.com so we may look into this further.
go for another brand
2 out of 5 stars
Thumbs down graphic, would not recommend
Ivan - 1 year ago
Second Primo water dispenser in less than 3 years. Both stopped working shortly after the 1-year warranty. When it worked it worked great. But after the year passed the dispenser stopped dispensing and customer service had answers except sorry.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback, Ivan. We're sorry to hear about your experience. Please contact us at social@primowater.com so we may provide further assistance with this issue.
super loud/noisy
3 out of 5 stars
Thumbs down graphic, would not recommend
daaangk - 1 year ago
I have the same one but in white and had it for a year now. I wish I returned it earlier for a different one. I like the look but its super loud and noisy! Also the middle water temp option isn’t really room temp. It feels the same as the cold option. For the price of this, I recommend a different one… that isn’t loud.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for your feedback, daaangk. Usually, when this occurs, it is because of the way the hose lays on the bottle. Dispense water, so it begins to pump, and then stop dispensing and open the door. You can usually see the hose vibrating against the bottle. Just reposition the probe, and that typically fixes it.
So far so good
5 out of 5 stars
Thumbs up graphic, would recommend
Luvmybabees - 2 years ago, Verified purchaser
So far so good!! Had for a week, very elegant looking. Happy with my purchase! Will update if that changes.
1 reply from PrimoWaterCustomerService team - 2 years ago
Thank you for watering us with love, Luvmybabees! We're thrilled that you're enjoying your Primo dispenser!
So cool!
5 out of 5 stars
Kctrevino - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] I love this water cooler. It looks sleek and modern and works fantastically. Having the option to get cold, hot or room temperature water is perfect for the whole family or situation. Setting it up was super easy and getting the 5 gallon jug in and out instead of the older traditional top load water coolers.
The best water dispenser!!!
5 out of 5 stars
Lovleylucy - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] I got the Primo smart touch water dispenser, this is a must in every home. It's perfect for any kitchen or office or business. It loads on the bottom so it's very compact , if you have children it's the best to have at home , my kids love grabbing their own water , it keeps them drinking and staying hydrated all day! The primo water is delicious too ! We absolutely love it! Thus water dispenser is so elegant yet so modern too !
Pretty good
4 out of 5 stars
Alikeeney - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] Overall this is a great product. I love how slim it is so it doesn’t take up a lot of space. Also the appearance of the product is aesthetically pleasing, so it isn’t a big eye sore in the middle of the room. However my only issue is, the machine (that I could figure out) didn’t produce cold / hot water. It was just the room temp. Other than that, perfect!
Junk!
1 out of 5 stars
Thumbs down graphic, would not recommend
Mando - 2 years ago
It stopped dispensing cold water, right after that a loud annoying noise. Called primo, was sent troubleshooting instructions, which none worked. It was 1 week after warranty, so I was out of luck.
1 reply from PrimoWaterCustomerService team - 2 years ago
Hi Mando, thank you for bringing this to our attention. Please contact us at social@primowater.com so we may provide further assistance.
We all love it
5 out of 5 stars
Klynn0808 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] We're all really loving this water dispenser. First off, the design is attractive and it's not bulky. I love that you can choose hot, cold, or cool water. It's so convenient whether you're making a cup of tea and need hot water or just came in from a walk and want a cup of cold water. The child lockout feature is great for those with little kids. We have a one year old so the feature is a must for us with a product like this.
cold water
5 out of 5 stars
sara12 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] my family loves having this water cooler it saves me so much money on not having to buy water bottles and not having so much waste. I love that this water cooler was easy to set up right out of the box. The jusg are easy to install when they run out. I love having cold water quickly when i need some. I no longer have to worry about having a filter on my kitchen faucet anymore since having this primo smart touch. I love that the jugs sit in the bottom I no longer have to lift heavy jugs upside down and not hae to worry any spilling everywhere,
Love this cooler!
5 out of 5 stars
Jkn694 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] It is so nice to be able to have fresh, clean water all throughout the day! I love that you can get cold, room temperature or hot water at the touch of a button. This cooler looks nice too! It is one I am proud to have in my kitchen!
Beautiful
5 out of 5 stars
Alyssajoelle - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] This water cooler is so beautiful! I love the sleek design and the buttons. The fact the you can load the water from the bottom is such a game changer!! No more throwing your back out trying to get the bottle up top! Plus it’s hidden away and looks better! I love the hot water option for my tea as well!
Favorite new appliance!!
5 out of 5 stars
MomofBoys03 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] As a family of 5, buying water bottles can get expensive so getting the chance to use the Primo - Primo Smart Touch Bottom-Loading Water Dispenser at home is LIFE CHANGING!!! I can use it for so many things and it’s built so well and is a good size so it’s not in the way. I love it’s slim design and how easy it is to load the bottles in the bottom. My favorite part is that I can choose between hot, cold or room temperature so I can use it for cooking or making coffee or just grabbing a quick, cold cup of water! I have told everyone how great this product is and I definitely recommend it!!
Love it!
5 out of 5 stars
Jcali11 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] The Primo smart touch bottom loading dispenser looks amazing! It's sleek and looks gorgeous in my kitchen. It is super easy to use and I love that it is bottom loading. The bottom loading dispenser is great for those who struggle with lifting gallons of water and even those who can loft it with ease. No more hurting my back.. which I love! The smart touch feature is great! It is so easy to dispense water. I've had so many compliments! Highly recommend!!
Works well but large
4 out of 5 stars
Sdole - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] The Primo - Primo Smart Touch Bottom-Loading Water Dispenser works nicely. It is easy to set up and put water in. I was honestly surprised how large it is though. I expected something smaller. We have found a spot for it but my original thought was that bit would fit on a counter. That does not work. Make sure to check the size & that it will work for your space. It is super easy to use and is so nice how you can have hot, cool or cold water. I love knowing that we always have fresh, clean water now.
Amazing product
5 out of 5 stars
Omarsita9 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] I bought this primo water dispenser and its amazing. We love the taste of the water and the convinient of deinking the water. It has cold, room temperature and hot water is amazing. I will highly recommend this product.
Amazing
5 out of 5 stars
MikeyPoo91 - 2 years ago
originally posted on primowater.com
[This review was collected as part of a promotion.] I am so glad I got this product. It is extremely useful in the fact that we don't need to buy water bottle packages all the time. Now to look into a reusable bottle that we can use all the time. Very efficient and definitely money saving. It is easy to use!