Scosche MagicMount Pro Magnetic Vent Mount - Black/Silver

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 Year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage (Scosche.com) or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). We can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. Do you use a protective case on your phone? If so, can you confirm if the MagicPlate was applied in between the phone and the protective case or was it placed on the outside of the protective case? Thicker phone cases or dual layered phone cases can interfere with the magnetic attraction between the MagicPlates and the magnets in the MagicMount, resulting in a weaker, less secure hold. We recommend testing the placement of the MagicPlates before actually adhering it to the phone or phone case. MagicPlate effectiveness can be tested by laying the MagicPlate in between the case and the phone, without exposing the adhesive on the MagicPlate. Once this step has been taken, place the phone on the mount. If the phone slides off the mount or appears to have a weak magnetic attraction, we would then recommend placing the MagicPlate on the outside of the case. If you need an additional MagicPlate to place on the outside of your protective phone case or require additional assistance please email the Scosche Customer Service Team with a link to this review at customerservice@scosche.com, send us a message via our online chat service located at the bottom right of our webpage or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. Do you use a protective case on your phone? If so, can you confirm if the MagicPlate was applied in between the phone and the protective case or was it placed on the outside of the protective case? Thicker phone cases or dual layered phone cases can interfere with the magnetic attraction between the MagicPlates and the magnets in the MagicMount, resulting in a weaker, less secure hold. We recommend testing the placement of the MagicPlates before actually adhering it to the phone or phone case. MagicPlate effectiveness can be tested by laying the MagicPlate in between the case and the phone, without exposing the adhesive on the MagicPlate. Once this step has been taken, place the phone on the mount. If the phone slides off the mount or appears to have a weak magnetic attraction, we would then recommend placing the MagicPlate on the outside of the case. If you need an additional MagicPlate to place on the outside of your protective phone case or require additional assistance please email the Scosche Customer Service Team with a link to this review at customerservice@scosche.com, send us a message via our online chat service located at the bottom right of our webpage or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro. We have successfully tested the MagicMount with an iPhone 14 Pro Max. Do you use a protective case on your phone? If so, can you confirm if the included MagicPlate was applied in between the phone and the protective case or was it placed on the outside of the protective case? Thicker phone cases or dual layered phone cases can interfere with the magnetic attraction between the MagicPlates and the magnets in the MagicMount, resulting in a weaker, less secure hold. We recommend testing the placement of the MagicPlates before actually adhering it to the phone or phone case. MagicPlate effectiveness can be tested by laying the MagicPlate in between the case and the phone, without exposing the adhesive on the MagicPlate. Once this step has been taken, place the phone on the mount. If the phone slides off the mount or appears to have a weak magnetic attraction, we would then recommend placing the MagicPlate on the outside of the case. If you need an additional MagicPlate to place on the outside of your protective phone case or need additional assistance please email our Customer Service Team with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Did you apply the included MagicPlate to your phone or phone case? Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). We have successfully tested the MagicMount with an iPhone 14 Pro. Do you use a protective case on your phone? If so, can you confirm if the MagicPlate was applied in between the phone and the protective case or was it placed on the outside of the protective case? Thicker phone cases or dual layered phone cases can interfere with the magnetic attraction between the MagicPlates and the magnets in the MagicMount, resulting in a weaker, less secure hold. We recommend testing the placement of the MagicPlates before actually adhering it to the phone or phone case. MagicPlate effectiveness can be tested by laying the MagicPlate in between the case and the phone, without exposing the adhesive on the MagicPlate. Once this step has been taken, place the phone on the mount. If the phone slides off the mount or appears to have a weak magnetic attraction, we would then recommend placing the MagicPlate on the outside of the case. If you need an additional MagicPlate to place on the outside of your protective phone case or need additional assistance please email our Customer Service Team with a link to this review at customerservice@scosche.com, send us a message via our online chat service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience. We've tested and confirmed compatibility with our MagicMount Pro and the iPhone 13 Pro. Do you use a protective case on your phone? If so, can you confirm if the MagicPlate was applied in between the phone and the protective case or was it placed on the outside of the protective case? Thicker, rugged phone cases or dual layered phone cases can interfere with the magnetic attraction between the MagicPlates and the magnets in the MagicMount, resulting in a weaker, less secure hold. We recommend testing the placement of the MagicPlates before actually adhering it to the phone or phone case. MagicPlate effectiveness can be tested by laying the MagicPlate in between the case and the phone, without exposing the adhesive on the MagicPlate. Once this step has been taken, place the phone on the mount. If the phone slides off the mount or appears to have a weak magnetic attraction, we would then recommend placing the MagicPlate on the outside of the case. If you need an additional MagicPlate to place on the outside of your protective phone case or need additional assistance please email our Customer Service Team with a link to this review, send us a message us via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s Lifetime Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. Our Customer Service Team would like to hear more about your issue or concern. Perhaps we can offer some troubleshooting assistance or provide you with a warranty replacement, if necessary. The following product is backed by Scosche’s 3 Year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, message us via our chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. Our instructions do have recommendations on where to place the MagicPlate on phones that support wireless charging to avoid blocking the phone's wireless charging functionality. Can you confirm if the MagicPlate was applied in between your husband's phone and the protective case or was it placed on the outside of the protective case? Thicker, rugged or dual layered phone cases can interfere with the magnetic attraction between the MagicPlates and the magnets in the MagicMount, resulting in a weaker, less secure hold. We recommend testing the placement of the MagicPlates before actually adhering it to the phone or phone case. MagicPlate effectiveness can be tested by laying the MagicPlate in between the case and the phone, without exposing the adhesive on the MagicPlate. Once this step has been taken, place the phone on the mount. If the phone slides off the mount or appears to have a weak magnetic attraction, we would then recommend placing the MagicPlate on the outside of the case. If you need an additional MagicPlate to place on the outside of your protective phone case or need additional assistance please email our Customer Service Team with a link to this review, message us via our chat service or give our Customer Service Team a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.

Hello Valued Scosche Customer, We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Vent. Perhaps we can offer some troubleshooting assistance or provide you with a warranty replacement, if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, message us via our chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience. Best Regards, Scosche Customer Service