$39.99 when purchased online
Target Online store #3991
About this item
Highlights
- Experience a realistic shiatsu neck and shoulder massage with the RealTouch™ Shiatsu Neck Massager
- Customize your massage with 3 intensities and optional heat mode for added comfort.
- Control massage pressure using the innovative arm straps
- Compact yet powerful shiatsu action targets tight knots for maximum relief.
- Lightweight and slim design make this massager ideal for travel
- Contemporary design
Description
Relax with the Sharper Image® RealTouch™ Shiatsu Neck Massager, designed with authentic shiatsu rollers for a realistic neck and shoulder massage experience. Customize your session with 3 strength levels and an optional heat mode to provide the perfect intensity and warmth. Pull down on the innovative arm straps to increase the pressure or relax in them for comfortable support. Tackle tight knots with the compact yet powerful shiatsu action and enjoy an invigorating massage with a lightweight slim design. Bring the spa to your home with the RealTouch™ Shiatsu Neck Massager
Number of Pieces: 6
Therapy Style: Shiatsu
Material: Fabric
Power Source: Electric
Battery: No Battery Used
TCIN: 90644078
UPC: 843479182040
Item Number (DPCI): 082-02-8495
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 13.87 inches length x 9.18 inches width x 4.49 inches height
Estimated ship weight: 2.172 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is this massager wireless or do you have to keep it plugged in?
submitted by Lisa - 6 months ago
A: Hello - Thank you for asking. This massager is powered with a power cord. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
submitted byMS Customer Service - 6 months agoBrand expert
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Summary of reviews
The RealTouch Shiatsu Neck Massager offers a unique blend of heat and massage features that many guests find beneficial for relieving neck tension and soreness. Its compact design and adjustable intensity settings make it convenient for home use or travel. However, some guests have noted issues with the need for a constant power connection and the overall strength of the massage. Despite these concerns, many appreciate its effectiveness in providing comfort and relaxation after a long day.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.5 out of 5 stars with 58 reviews
11% would recommend
9 recommendations
Better options out there... look up 10 finger message
2 out of 5 stars
Thumbs down graphic, would not recommend
Mz - 2 months ago, Verified purchaser
It's ok but same price for a rolling messaged and u can use it on other body parts, not just neck. The material seems like it would stain easy and fabric has zipper but doesn't work to come off and wash as it could
1 reply from MS Customer Service team - 2 months ago
Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
This contraption is trash!
1 out of 5 stars
Thumbs down graphic, would not recommend
Rob B - 2 months ago, Verified purchaser
Stopped working after 3 uses. Doesn't even turn on anymore.
1 reply from MS Customer Service team - 2 months ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.
Never Worked
1 out of 5 stars
Thumbs down graphic, would not recommend
Girl Mom - 3 months ago, Verified purchaser
Picked this up from the store, it came completely broken. Never lit up when I charged it and it did nothing.
Rub my neck!
3 out of 5 stars
Thumbs up graphic, would recommend
Zippy - 4 months ago, Verified purchaser
It does work well when you figure out how to charge it and it must be plugged in to operate. The instructions are a bit confusing. The heat and massage do work well.
Don't buy!
1 out of 5 stars
Thumbs down graphic, would not recommend
Mk - 4 months ago, Verified purchaser
Can’t be charged…has to be plugged in. Horrible design
1 reply from MS Customer Service team - 4 months ago
Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
Does Not Work
1 out of 5 stars
Thumbs down graphic, would not recommend
JulieJoy - 4 months ago, Verified purchaser
This is as bad as the real reviews. The paid reviews are all glowing but this is not the reality. The issue is that it does not charge and does not work even when plugged in.
1 reply from MS Customer Service team - 4 months ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.
Its ok - Blunt Review
3 out of 5 stars
A NC Friend - 4 months ago
Extremely conflicted and glad I’m not the only one with the same concerns. So I’ve finally discovered it HAS to be plugged it when you use it. But even then, you can hear/feel it get weaker, buffer on and off, then turn off. Used multiple different cords and USB outlets and it’s always the same deal. The main issue is that if I really lean into it or use the arm holders to put more force on my neck, it struggles. As if it’s not strong enough for a ton of force. I’m keeping it since it was a gift, but look a little harder if you want a deep massager.
Not worth the money
1 out of 5 stars
Thumbs down graphic, would not recommend
Ajack - 5 months ago, Verified purchaser
Charged it all night and only one side of the massager worked and even then it didn’t hold a charge. Had to keep it plugged in to keep it on. Not worth the money, returning it. Also why is the zipper inside out making it so you can not wash the cover ever?!?!?
1 reply from MS Customer Service team - 4 months ago
Thank you for bringing this to our attention. We're sorry to hear that you weren't able to use your Sharper Image Realtouch Shiatsu Electric Neck Massager as expected. If there's anything we can do to make this right for you, please contact us at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
It stinks, literally!
1 out of 5 stars
Thumbs down graphic, would not recommend
CB - 5 months ago, Verified purchaser
I haven’t had a chance to use it because it stinks. I’m not sure if it’s normal for it to smell like that or if it’s from my store in particular. The zipper on the case is inside out so I can’t get it off to wash it. I don’t even want to try it.
1 reply from MS Customer Service team - 5 months ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.
It just wouldn't charge.
1 out of 5 stars
Thumbs down graphic, would not recommend
Cisco - 5 months ago
Bought this just recently taken home expecting to give it as a present. So I checked it out. I used the charging cord and it didn’t work. I plug in into different ports I have and nothing. So I return it. The product I just don’t trust for reliability.
1 reply from MS Customer Service team - 5 months ago
Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
Perfect neck/ shoulder massager
5 out of 5 stars
sarak455f - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] I was gifted this product from Merchsource and Influenster in exchange for my honest review. I was absolutelythrilled to receivethis product. The massager works wonders on my shoulder knots. I love that the material is washable. I would definitely get another one.
Great neck massager!|
4 out of 5 stars
tinaandy5 - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] As someone who has struggled with cervical migraines I am always looking for ways to massage the muscles in my neck. This has been very helpful and it's easy to use. It really gets into the muscles and warms them with the heat feature. Ionly wish it would stay put without me having to hold the straps.
Basic neck massager
3 out of 5 stars
rachelv72 - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] I like this as it does massage the neck but it has a few flaws. The cord is removable which is interesting as it does not actually hold a charge. I also wish that it was adjustable to hit different parts of the neck but the material is very rigid. The heating feature is really nice!
It didn’t hold a charge
4 out of 5 stars
michellewalls3980db7 - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] Great massage, but could not get it to hold a charge. Had to keep plugged in the entire time. I liked the different settings and easy to use buttons. It really helped my stiff neck pain from working at a desk all day
Love the idea but not strong enough
3 out of 5 stars
sherryv7 - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] I received this from Influenster for my honest opinion and I have to say I love the idea of a neck massager after a long hard day at work however I feel like this could’ve been stronger on the massage pressure, I had to hold it tight to get the pressure I would prefer. It did the job however once I held the hand held down tighter so it’s not completely useless. It would be good for the occasional massage but not the everyday effect I expected.
Liked
5 out of 5 stars
diaz298 - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] I liked this neck massager it came in handy. Especially when the neck fells so stiff. I like that arms straps came in handy to add pressure. I like the real touch movement effect.
Great neck massager
5 out of 5 stars
mdeiss - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] This massager was exactly as I expected it to be. It works well to get the knots out of my neck. Has a few differnet massage settings and heated element for added neck pain relief. I have used this several times so far to help with my sore and stiff neck. It provides immediate comfort and relief.
Awkward & Heavy
2 out of 5 stars
lillybell - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] I really looked forward to using the Realtouch Shiatsu Neck Massager, as I have a job where looking down and using my hands in such a way, that it causes quite a bit of tension and sore muscles. My husband pictured in the photo is in construction, and played a lot of football as a young man, so he also suffers from neck stiffness and occasional pain. The massager is very heavy. It’s very awkward to position, and it just never really feels like it sits correctly or hits the areas you would want it to. You literally can’t sit back and relax while using it because it’s so big and hard. It’s very difficult to try to relax and enjoy the massage if you have to sit straight up and keep tension on the straps to hold the weight of the device. Unfortunately it’s a No for me.
This gives the best massage every time!
5 out of 5 stars
- 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] I received this for free from Influenster and Realtouch Shiatsu in exchange for my honest review. I never knew how amazing a neck massager was until I tried this out. I love that this one is slim, heats up, lightweight, has arm straps for additional pressure, and compact for traveling. Its like going to the Chiropractor in your own home. I use this every morning when I wake up and drink my morning coffee. The nodes feel like a human is massaging my neck. It has multiple intensity settings with optional heat. I always use the heat when using this because it feels soothing and amazing. I love that this is small and compact to take when traveling. When my husband and I have to take long car trips, this is always the first this I grab to take and use in his truck. I can't believe I've gone this long without a neck massager.
Not a lover!
2 out of 5 stars
stephread2901 - 1 year ago
originally posted on influenster.com

[This review was collected as part of a promotion.] Really wanted to love this but it severely lacks! I like pressure and you can’t get it unless I pull down but then it sounds like the motors are going to blow. Does not give much heat and the position that it can be used is dissatisfying.