$328.00 sale price when purchased online
$329.99 list price
Target Online store #3991
About this item
Highlights
- Anti-vibration construction for clearer sound
- Play almost any disc and file format
- See the unrivalled visual clarity of 4K UHD Blu-ra
- Hear more detail with High-Resolution Audio and DSEE HX
- Stunning picture with 4K upscaling up to 60p
Description
A Picture Perfect Home Cinema ExperienceCome home to a picture perfect 4K UHD cinema experience. The UBP-X800M2 Blu-ray Disc player features Dolby Vision and HDR10 High-Resolution Audio wide format compatibility and 4K picture upscaling up to 60p. Dolby Atmos and DTS:X compatibility create an authentic cinema atmosphere with sound that envelops you in the action. Anti-vibration construction ensures crystal-clear picture and sound.
Features
•See the unrivalled visual clarity of 4K UHD Blu-ray
•Features Dolby Vision and HDR10 for incredible viewing detail and accuracy
•Hear more detail with High-Resolution Audio Dolby Atmos and DSEE HX
•Anti-vibration construction for clearer sound
•Play almost any disc and file format
•Stunning picture with 4K upscaling up to 60p
Get Closer to Reality with 4K Ultra HD Blu-RayFind yourself at the heart of every movie and series. 4K Ultra HD Blu-ray shows everything in finer detail than ever before so you feel like youre seeing the real thing.
Discover New Depths of Realism with 4K High Dynamic RangeGo deeper into the detail with High Dynamic Range (HDR). Combined with the clarity of 4K HDR brings previously hidden areas alive with new brightness shades and colors.
Dolby VisionBring scenes to life with striking highlights deeper darks and vibrant colors. Dolby Vision is an HDR solution that creates an immersive engaging cinematic experience in your home.
HDR10 vs SDRAn HDR 10 signal contains up to 100x the brightness of an SDR (Standard Dynamic Range) signal massively increasing peak brightness while retaining deep and highly-detailed blacks for an entirely new viewing experience.
All the Colors in NatureSupport for the new BT.2020 color spaces means access to a much wider range of colors than conventional TV signals offer. This ultra-wide color space means content creators can deliver much more saturated and realistic color from deep aquatic blues to natural greens and vibrant reds.
Sound That Takes You to Another Place: Dolby Atmos and DTS:XListen as lightning cracks sirens wail and car horns blare all around you in startling clarity with Dolby Atmos and DTS:X the leading audio codecs favored by cinemas everywhere.
Dolby AtmosDolby Atmos treats sounds as separate objects releasing them from typical channels to move freely around and even above you for deeply immersive surround sound.
DTS:XDTS:X can create an unlimited number of audio objects which adapt to your speakers in real time to get the biggest impact out of every movie soundtrack.
DSEE HXUpscale the frequency and dynamic range of MP3s and other compressed music and even your CDs to near high-resolution quality so you can get the full experience of the original recording.
A Match Made in Home CinemaPair the UBP-X800M2 with the STR-DN1080 receiver for the ultimate home entertainment experience. From the stylish coordinated design through to the enhanced picture and sound quality the beautys in the detail.
Get the Best Out of Every TrackLike going from HD video to 4K High-Resolution Audio tracks are far higher quality than MP3s and even CDs letting you hear every breath every drumbeat every note.
Sony-Unique ChassisOur unique frame-and-beam chassis offers a rigid structure to eliminate micro-vibrations as well a
Features
•See the unrivalled visual clarity of 4K UHD Blu-ray
•Features Dolby Vision and HDR10 for incredible viewing detail and accuracy
•Hear more detail with High-Resolution Audio Dolby Atmos and DSEE HX
•Anti-vibration construction for clearer sound
•Play almost any disc and file format
•Stunning picture with 4K upscaling up to 60p
Get Closer to Reality with 4K Ultra HD Blu-RayFind yourself at the heart of every movie and series. 4K Ultra HD Blu-ray shows everything in finer detail than ever before so you feel like youre seeing the real thing.
Discover New Depths of Realism with 4K High Dynamic RangeGo deeper into the detail with High Dynamic Range (HDR). Combined with the clarity of 4K HDR brings previously hidden areas alive with new brightness shades and colors.
Dolby VisionBring scenes to life with striking highlights deeper darks and vibrant colors. Dolby Vision is an HDR solution that creates an immersive engaging cinematic experience in your home.
HDR10 vs SDRAn HDR 10 signal contains up to 100x the brightness of an SDR (Standard Dynamic Range) signal massively increasing peak brightness while retaining deep and highly-detailed blacks for an entirely new viewing experience.
All the Colors in NatureSupport for the new BT.2020 color spaces means access to a much wider range of colors than conventional TV signals offer. This ultra-wide color space means content creators can deliver much more saturated and realistic color from deep aquatic blues to natural greens and vibrant reds.
Sound That Takes You to Another Place: Dolby Atmos and DTS:XListen as lightning cracks sirens wail and car horns blare all around you in startling clarity with Dolby Atmos and DTS:X the leading audio codecs favored by cinemas everywhere.
Dolby AtmosDolby Atmos treats sounds as separate objects releasing them from typical channels to move freely around and even above you for deeply immersive surround sound.
DTS:XDTS:X can create an unlimited number of audio objects which adapt to your speakers in real time to get the biggest impact out of every movie soundtrack.
DSEE HXUpscale the frequency and dynamic range of MP3s and other compressed music and even your CDs to near high-resolution quality so you can get the full experience of the original recording.
A Match Made in Home CinemaPair the UBP-X800M2 with the STR-DN1080 receiver for the ultimate home entertainment experience. From the stylish coordinated design through to the enhanced picture and sound quality the beautys in the detail.
Get the Best Out of Every TrackLike going from HD video to 4K High-Resolution Audio tracks are far higher quality than MP3s and even CDs letting you hear every breath every drumbeat every note.
Sony-Unique ChassisOur unique frame-and-beam chassis offers a rigid structure to eliminate micro-vibrations as well a
Dimensions (Overall): 2 inches (H) x 17 inches (W) x 10.5 inches (D)
Weight: 10.38 pounds
Electronics Condition: New
Electronics Features: Stereo Audio Outputs
Compatible With: Blu-Ray Disc
Maximum Resolution: 8K
Wireless Technology: Wi-Fi 7 (802.11be)
Maximum capacity: 1 discs
Battery: 2 AAA Alkaline, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 78595536
UPC: 027242913752
Origin: made in the USA or imported
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 14 inches length x 4 inches width x 19 inches height
Estimated ship weight: 10.4 pounds
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
item ships from third party seller: WORLD WIDE STEREO
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does this unit include an HDMI cable?
submitted by ME - 7 months ago
A: Hi ME, thanks for reaching out about Sony UBP-X800M2 4K UHD Blu-Ray Disc Player This does not include an HDMI cable. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 7 months agoTarget expert support
Q: What cable should I purchase to connect to tv?
submitted by Sn - 10 months ago
A: Hi Sn, thanks for reaching out about Sony UBP-X800M2 4K UHD Blu-Ray Disc Player. Your Sony UBP-X800M2 4K UHD Blu-Ray Disc Player will connect to your television with a HDMI cable. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 10 months agoTarget staff support
Q: Hello, does it play 4k ultra hd movies?
submitted by Christian - 1 year ago
A: Hi Christian, thanks for reaching out about the Sony UBP-X800M2 4K UHD Blu-Ray Disc Player. Yes, the Sony UBP-X800M2 4K UHD Blu-Ray Disc Player it has the visual clarity of 4K Ultra-high-definition Blu-ray with 4K upscaling up to 60p. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am -11 pm CST.
submitted byRena - 1 year agoTarget expert support
Q: will this unit play CDs?
submitted by HotrodAl - 2 years ago
A: Hi HotrodAl, thanks for reaching out about Sony UBP-X800M2 4K UHD Blu-Ray Disc Player. Yes, it is able to play the following types of discs: Ultra HD Blu-ray, BD-ROM, Stereoscopic 3D (profile 5), SA-CD (SA-CD/CD) Playback, DVD-Video, DVD-Audio, DVD-R, DVD-RW, DVD-R Dual Layer, DVD+R, DVD+RW, DVD+R Double Layer, CD (CD-DA), CD-R/-RW, Audio CDs. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 2 years agoTarget expert support
Q: we play cds in our motor home, will this play cds?
submitted by HotrodAl - 2 years ago
A: Hi HotrodAl, thanks for reaching out about Sony UBP-X800M2 4K UHD Blu-Ray Disc Player. Yes, you can play CDs. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 years agoTarget staff support
Q: DOES IT PLAY ALL REGION BLU RAYS AND DVDS?
submitted by Billy from Tacony - 2 years ago
A: Thanks for your inquiry. The UBP-X800M2 is region free.
submitted byWORLD WIDE STEREO - 2 years agoBrand expert
Q: Is this player region free?
submitted by John - 5 years ago
A: Thanks for your question. Our region free blu-ray players are guaranteed to remain region free for the life of the player. Play Blu-rays from all zones: A, B or C & DVDs from any region including 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9 and from any system including PAL or NTSC out of the box.
submitted byWORLD WIDE STEREO - 5 years agoBrand expert
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Summary of reviews
The Sony UBP X800M2 4K Ultra HD Blu-ray player impresses guests with its exceptional audio and video quality, making it a fantastic addition to any home theater setup. It supports a wide range of disc formats and offers dual HDMI outputs for versatile connectivity. While some guests noted issues with freezing and Dolby Vision settings, the overall performance and build quality have garnered high praise, making it a recommended choice for those seeking a reliable and high-quality player.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 353 reviews
ease of use: 1 out of 5
features: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
2 recommendations
SACD
4 out of 5 stars
Gary TV and Stereo - 1 month ago
originally posted on sony.com
It took a while to figure out how to send the higher resolution of SACD to my stereo and be able to see the selections I was making. It would be nice to have more display info on the DVD player itself, I could drop the TV out of the mix. I would LOVE if the display also would show the resolution of the music being played.
1 reply from Sony North America Customer Support team - 30 days ago
Hi Gary TV and Stereo, Thank you for the review. Your feedback is noted and thank you for choosing Sony! -David
DOA UBP-X800M2 Blue-Ray Player
1 out of 5 stars
OHUQTU - 1 month ago
originally posted on sony.com
Arrived DOA (Dead-On-Arrival) and SONY refused to warranty repair or exchange it. None of it's functions worked. After many phone calls and emails with SONY, they said it was not sold to me through an authorized SONY dealer. The "repair shop" they referred me to, said they do NOT repair Blue-ray disc players, that they only exchange them, and would not exchange mine. I am now left with a WORTHLESS disc player. [WARNING] - Before ordering a SONY product through your credit union's VISA "Rewards" program (as I did), make sure that the shipper is an authorized SONY retailer!
1 reply from SNA Social team - 29 days ago
Hi OHUQTU! We are sorry to hear you had this inconvenience with the UBP-X800M2, this is not the experience we want you to have with our products. Please contact us at 239-245-6354, Monday - Friday 9:00 am - 9:00 pm ET and Saturday - Sunday 10:00 am - 8:00 pm ET. So we can verify all the options available for this unit. Thanks for choosing Sony.
Comes up Short
2 out of 5 stars
Bob1257 - 1 month ago
originally posted on sony.com
This product is a disappointment. Frequently fails to read DVDs correctly, resulting in incorrect aspect ratio. Also sometimes displays captions when not wanted. I’ve gone over operating instructions and updated repeatedly. The malfunctions are chronic.
1 reply from Sony North America Customer Support team - 30 days ago
Hi Bob1257, We regret to hear that you are not satisfied with the 4K player. Sony's commitment to customer satisfaction is our top priority. Aside from updating the software version, resetting the unit to factory settings may help resolve the issue: -On the home screen, select [Setup] and press ENTER. -Select [Resetting] then press ENTER. -Press [Reset to Factory Default Settings]. Hope this helps. If still not resolved or you need further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd -Ralph
Top Quality machine
4 out of 5 stars
Richard259 - 1 month ago
originally posted on sony.com
We have been after a 4K Blu-Ray player for some time to rplace our elderly but still functional, UBP-H1 machine. This didn't disappoint. Very sharp 4K picture from standard Blu ray, even better than our previous machine and that was also a well regarded player. and as for 4K discs, very good indeed. The only small caveat is the need to switch to Dolby Vision manually, but we already knew this. As the player is now at a great price, please don't hesitate to buy it while it is still in production
1 reply from Sony support team team - 1 month ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your UBP-X800M2, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! To enjoy Bitstream (Dolby/DTS) signals, set [BD Secondary Audio] to [Off] and [Digital Audio Output] to [Auto], as described in page 22 here: https://cutt.ly/sroaa3iC Moreover, if any further assistance is needed, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Sony UBP-X800M2 punches above it's weight.
5 out of 5 stars
Sleepyhead Shadow - 1 month ago
originally posted on sony.com
Totally amazing picture once I finally realised that I learnt how to set the picture settings. Apparently, too much playing around with settings and starting from scratch with help, the sound & picture quality is on a different level. Sony UBP-X800M2 punches above it's weight.
Nice Set Up.
4 out of 5 stars
Brign - 2 months ago
originally posted on sony.com
Bought this setup to replace a defunct CD player and radio. Nice set up with reasonable sound quality for a reasonable price.
1 reply from Sony support team team - 2 months ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your UBP-X800M2, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Occasionally freezes
1 out of 5 stars
Vega1991 - 3 months ago
originally posted on sony.com
Occasionally freezes with green light in the front indicating it it’s on and doesn’t allow to turn off. Have to unplug it.
1 reply from Sony North America Customer Support team - 2 months ago
Hi Vega1991, Thank you for your review. We are sorry to hear about what happened to your UBPX800M2. We would like to ensure that you get the best out of your unit. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com . Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Regards, Carl
Great blu ray player
5 out of 5 stars
Jbull0011 - 3 months ago
originally posted on sony.com
Plays DVD’s, Blu rays, and CD’s, music sounds great
1 reply from Sony North America Customer Support team - 3 months ago
Hi Jbull0011, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
Mixed bag
3 out of 5 stars
andryargus - 3 months ago
originally posted on sony.com
Sony 4k players (both the UXP-x800m2 and uxp-x700) are decent for the price but have some known issues. They support Dolby Vision, though you have to turn it on and off depending on whether the disc supports it. They have known issues with the transition from the 2nd to 3rd layers of 4K discs, which is annoying to experience 2/3rds through a movie (it's basically akin to what you'd expect for a disc issue, except you often need to reboot the player to recover from it). The UXP-x800m2 will report "Dolby 2.0" on the output display, though it still might be outputting 5.1 or better.
1 reply from Sony.com team - 3 months ago
Hi andryargus, Thank you for reaching out and sharing your experience with us. We're truly sorry to learn that you're encountering issues with your Sony UBP-X800M2 player. This is certainly not the experience we strive to provide, and we are committed to helping you resolve this matter. To ensure you can fully utilize the Dolby Vision feature, please remember to turn on the Dolby Vision Output, as it is set to OFF by default and does not have an Auto setting. Additionally, we recommend checking for any available firmware updates for your player. These updates can often address playback and freezing issues. You can find the latest firmware here: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800m2/software/00266603. If you continue to experience problems, we suggest performing a factory data reset. Here’s how: 1. From the home screen, select [Setup] using the left/right buttons, then press ENTER. 2. Navigate to the [Resetting] icon using the up/down buttons and press ENTER. For more detailed instructions, please refer to page 27 of your user manual.https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf If you need further assistance or have additional concerns, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience. We appreciate the troubleshooting steps you have taken to enhance your experience, and we look forward to resolving this issue swiftly! Sincerely, Maria
Great Blu Ray Player
5 out of 5 stars
Bearsfan3434 - 3 months ago
originally posted on sony.com
Sony products make excellent products. I love Sony products. Couldn't ask for a better product
1 reply from Sony North America Customer Support team - 3 months ago
Hi Bearsfan3434, Thank you for sharing your feedback on the Sony UBP-X800M2. We're glad to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Sony Quality
5 out of 5 stars
MitchyLR - 3 months ago
originally posted on sony.com
I purchased this 4k blu-ray player to go with my recently purchased Sony 4k TV and matching soundbar to complete my home AV system. It integrates easily with the other Sony products. The picture & sound are everything I'd expect from Sony, clarity and detail superb on a 4k disc. I also tried several discs from my standard blu-ray collection and the upscaling was impressive (a lot will depend on the age of the movie and the quality of the transfer). Overall a quality product.
No HDR 10+ support
1 out of 5 stars
Isamet - 3 months ago
originally posted on sony.com
I have to give it one star only because my TV doesn’t support Dolby Vision, only HDR 10+ and this player only supports Dolby Vidion
Brilliant blu ray player
5 out of 5 stars
Matt e - 4 months ago
originally posted on sony.com
I’m using it with Sony A95L tv. Great combination . 4K quality is excellent
Not Region-Free as Advertised
1 out of 5 stars
Thumbs down graphic, would not recommend
Transbian8787 - 4 months ago
Purchased this as most of my Blu-rays are Region B & can't find a higher end player for both 4K & standard Blu-ray Discs here in the USA. Purchased this one brand new as in the questions it says that it is Multi Region/Region Free. It won't play any of my discs & Target not letting me return it so it is an expensive paperweight at this point. Don't trust this player if you need anything to play outside Region A/North America
Review of Sony Theatre 9 Soundbar
4 out of 5 stars
Bowskii - 5 months ago
originally posted on sony.com
I bought this soundbar to accompany a new Sony Bravia 8 OLES TV and I am glad I did as the sound quality is so much better than you can get from the TV speakers alone.
1 reply from Sony support team team - 5 months ago
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your UBP-X800M2, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Furthermore, if any assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Nihad @Sony Support UK
Great Disc Player!
5 out of 5 stars
CLS2112 - 5 months ago
originally posted on sony.com
I got this mainly for its ability to play multichannel SCAD & DVD-A audio discs. Not too many players can do this nowadays. It has played these and Blu Ray exceptionally well. In two months time, I have yet to have an issue of it locking up. The audio and video aspects of this player have impressed. Really can’t go wrong at this price point.
1 reply from Sony North America Customer Support team - 5 months ago
Hi CLS2112, Thank you for your positive review of the UBP-X800M2 4K UHD Blu-ray Player! We're thrilled to hear that you are enjoying its ability to play multichannel SACD and DVD-A audio discs, as well as its exceptional performance with Blu-ray discs. Thanks for choosing Sony! -Sam
Seems OK so far
3 out of 5 stars
Matt_21t1 - 6 months ago
originally posted on sony.com
Seems OK so far just a shame it doesn't seem to support E-AC-3 JOC audio as a80j does maybe you could fix this by an update!?
1 reply from Sony support team team - 6 months ago
Hi Matt, Thank you for your feedback. We're glad to hear that you're happy with your UBP-X800M2. We'd like to confirm that the supported audio formats are embedded within the operating system when developing the product and cannot be added via software update. Furthermore, we highly appreciate your valued feedback; we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. We have raised your feedback to the concerned team for future consideration. If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW Nihad @Sony Support UK
Sony Blue Ray
5 out of 5 stars
- 6 months ago
originally posted on sony.com
Excellent machine. Works and compliments my Sony TV.
Works, but software is junk
3 out of 5 stars
nobler - 6 months ago
originally posted on sony.com
My antique DVPND70H will remember where you were in the last several DVDs you played, even if they were removed and reinserted after months. This expensive junk can't remember where you were in the BD that STAYED INSERTED when you paused the movie half way through. Quailty! (quality misspelled on purpose)
1 reply from Sony North America Customer Support team - 6 months ago
Hi nobler, Thanks for sharing your review and experience with the 4K player. This player has a resume point function. The resume point may be cleared from memory depending on the disc when: – you open the disc tray. – you disconnect the USB device. – you play other content. – you turn off the player. Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Sincerely, -Ralph
Good
4 out of 5 stars
TheJoyJoy - 6 months ago
originally posted on sony.com
Excellent for what I bought it for , Hires audio from USB , audio out via Coaxial. But video(mkv) from USB drive audio not supported E AC3 (Dolby Digital Plus) ,that is only lack for Sony UBP-X800M2. All kind of disc play perfectly. Maybe firmware update can fix Dolby Digital Plus compability with mkv files from USB.
1 reply from Sony support team team - 6 months ago
Hi, Thank you for your feedback. We're glad to hear that you're enjoying your UBP-X800M2, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come. Furthermore, we highly appreciate your valued feedback about the E-AC-3 Dolby Digital Plus, we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. If you wish to know more about the playable types of files, check this link: https://cutt.ly/meShryEV Page (35-36). If you require any assistance, please contact us using the details here: https://cutt.ly/heoRCkdW Nihad @Sony Support UK