$99.99 when purchased online
Target Online store #3991
About this item
Highlights
- DSEE™ restores high frequency sounds lost in compression
- Up to 10hr battery life, total up to 20hr with charging case
- Splash-proof and sweat-proof with an IPX4 rating
- Easier, clearer hands-free calling
- Small and light for a great fit and all day wear
- Ergonomic Surface Design conforms to most ear shapes
- Fine-tune your sound using the Sony | Headphones Connect app
- Optional use of one earbud only
- Easy button operation to take control without your phone
- Experience 360 Reality Audio for a truly immersive experience
Description
Discover the freedom of Bluetooth® connectivity with the compact WF-C500 truly wireless earbuds, combining uncompromising sound with great battery life, personalization, and IPX4 water resistance for music that goes anywhere. Whether you’re at home, working out, or out exploring, these small and comfortable earbuds are the essential everyday companion. Enjoy up to 20 hours of listening thanks to the handy charging case. In a hurry? A 10-minute quick charge gives you up to an hour of extra play time.
Weight: .31 Pounds
Water Resistance: Water-Resistant
Ear Cushion Material: Rubber
Connection Type: USB
Wireless Technology: True Wireless
Package Quantity: 1
Compatible With: Siri, Apple iOS, Android, Google Assistant
Noise Canceling: No Active Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 10 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: September 29, 2021
TCIN: 83702946
UPC: 027242922686
Item Number (DPCI): 008-07-3716
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 4.88 inches length x 3.81 inches width x 2.17 inches height
Estimated ship weight: 0.31 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Related Categories
4.3 out of 5 stars with 722 reviews
65% would recommend
58 recommendations
Bit disappointed
2 out of 5 stars
J246 - 23 days ago
originally posted on sony.com
3 months After the 12 warranty expired one earbud stopped working and used infrequently. Nice sound otherwise so disappointed.
1 reply from Sony support team team - 21 days ago
Hi, Thank you for your feedback. We're sorry to learn that one of the earbuds of your WF-C500 stopped working. This is not the norm, as we always strive to deliver the best quality possible. Yet, we're happy to hear that you're enjoying the sound quality. Make sure to follow the steps here and test again: https://cutt.ly/Drszl8u6 If the issue remains, try the steps below: 1. Make sure that the headset is updated: https://cutt.ly/QrszzbSs 2. Reset the headset: https://cutt.ly/lrszzYZF 3. Initialize the headset: https://cutt.ly/3rszzJLq Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Blooody brilliant ayeee
5 out of 5 stars
My Sony Buds - 1 month ago
originally posted on sony.com
Worked since 2020 on me birthday n never let me down.
Overall nice, but good be better
3 out of 5 stars
psoraki - 1 month ago
originally posted on sony.com
I bought these about 2 years ago. The quality is nice, they are not noise-cancel headphones, which is great for activities like cycling, being aware of your surroundings etc. Sony is a good brand, flexible with android and ios devices. However, their microphone is not great. I have to speak quite loud so people can hear me and sometimes they cannot hear me well at all, which leads me to remove them, defeating the whole purpose. Overall they are nice, but I would not buy again this specific product.
1 reply from Sony support team team - 1 month ago
Hi, Thank you for your feedback. We are glad that you are happy with the sound quality of your WF-C500, and we hope you continue to enjoy them for years to come. Yet, we are sorry to hear that you have issues with the microphone. Regarding the microphone issue, you can try these steps in an attempt to fix it: https://cutt.ly/9riEINrG If the issue persists, you can try these steps: - Resetting the headset: https://cutt.ly/nriEODH9 - Initializing the headset to restore factory settings: https://cutt.ly/9riEPWxt If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
I do not recommend
1 out of 5 stars
Ana Costa - 2 months ago
originally posted on sony.com
One year of use and the headset simply stopped working.
1 reply from Sony support team team - 2 months ago
Hi, Thank you for your review. We're sorry to hear that your WF-C500 has stopped working. In an attempt to fix the no power issue, you can try these steps: - Resetting the headset: https://cutt.ly/OrrzDF2I - Initializing the headset to restore factory settings: https://cutt.ly/jrrzD1SQ If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Perfect rtrtra
5 out of 5 stars
namenick2 - 2 months ago
originally posted on sony.com
Had it for 9 months and still as good as new However I'm apparently not allowed to just use one word to describe it so had to add random etters - unbelievable!!!!!
I liked it till I lost it
2 out of 5 stars
Antonio13 - 3 months ago
originally posted on sony.com
I lost it so easily and couldn't do a lot with it cuz now I can't find it
1 reply from Sony support team team - 3 months ago
Hi, Thank you for your feedback. We're sorry to hear you lost your WF-C500. We've listed the general instructions on How to find your earbuds. They may vary a little depending on the version of the app you use: https://cutt.ly/me4inyLp If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
MY WF-C500 REVIEW
5 out of 5 stars
Mariann Theod - 3 months ago
originally posted on sony.com
I bought this product almost 2 years ago. The product is quite good!
Great buds
5 out of 5 stars
Rod137 - 3 months ago
originally posted on sony.com
My first Bluetooth earbuds. They work well with good sound. Comfortable in the ears and easy to understand the various processes involved.
Very good product
5 out of 5 stars
Petre77 - 4 months ago
originally posted on sony.com
All in one....good quality, sound and battery life.
Love these earphones
5 out of 5 stars
jmh21 - 4 months ago
originally posted on sony.com
I bought these headphones almost 1 year ago and I am very happy with them. They fit well. The sound is good. Longlasting charge
Broken within two months
1 out of 5 stars
Faultyfox - 5 months ago
originally posted on sony.com
These were bought for my Son, used most days but in under two months one bud would no longer charge. Returned for a refund and will not be replacing with the same.
1 reply from Sony support team team - 5 months ago
Hi, Thank you for your feedback. We're sorry to hear that about your experience with the WF-C500, this is not the norm as we strive to deliver the best quality possible. However, we highly appreciate your valued feedback, we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. Rest assured that we've raised your feedback to the concerned team for future consideration. Furthermore, if any assistance is needed, please contact us using the details here: https://cutt.ly/heoRCkdW. Nihad @Sony Support UK
My WF-C500
5 out of 5 stars
Tomangerry - 6 months ago
originally posted on sony.com
These ear buds are a high quality product, a great design, packed with features for taking and making calls and their sound quality is excellent. They connect perfectly via Bluetooth each time to my mobile, great value for their cost.
Broken product
2 out of 5 stars
Abi3 - 7 months ago
originally posted on sony.com
I bought this a few months ago and about a month ago the left ear bud wouldn't produce any sound unless it's pressed at a certain angle, I hwve re initialised it and done all other trouble shooting ans it still doesn't work, and you cannot find a sony representative to help anywhere. Before the earbud malfunctioned I was very happy with tye product
1 reply from Sony support team team - 7 months ago
Hi, Thank you for your feedback. We're sorry to hear that you're facing issues getting the sound on the left side of your WF-C500. Could you try the below steps and test again: - Ensure it is running on the latest software version: https://cutt.ly/xeAdEQzI - Try the steps mentioned here: https://cutt.ly/HeAhbrtR - Make sure to fit the headset to your ears: https://cutt.ly/NeAdZZ83 If the above steps didn't help, please contact us to advise further using the details here: https://cutt.ly/qeAhWSY2 Nihad @Sony Support UK
Broke within 3 months
2 out of 5 stars
AFineliner - 7 months ago
originally posted on sony.com
I bought this product mid July. The sound quality is fine, but I could not get them to stay in my ears. I don't have this issue with other earphones, I think this may be due to the shape/weighting of these earphones. For two weeks now, one of the earphones refuses to connect and the other one refuses to stay in my ear. I enjoy going to the gym, and it is not unusually for the earphone to slip out mid-set. The sound quality is not bad at all, but for the price I paid, I would expect more longevity.
1 reply from Sony support team team - 7 months ago
Hi, Thank you for your feedback. We are sorry to hear that you're facing difficulties with your WF-C500 slipping out of ear. Check the instructions here to enjoy comfortable and fit wearing of the headset: https://cutt.ly/jeP4qaIA Also, for the connection issue, try the following steps: - Ensure that the headset has the latest software version: https://cutt.ly/QeP4iFB7 - Reset the headset: https://cutt.ly/LeP4oiB2 - Initialize the headset: https://cutt.ly/CeP4omiC If you need any further assistance, please contact us using the details here: https://cutt.ly/JeP4q5Nu Nihad @Sony Support UK
Exceptional quality
5 out of 5 stars
Dave1170 - 7 months ago
originally posted on sony.com
Looked at all in this price range ,very happy with my purchase.
Good controls
3 out of 5 stars
MH7821 - 7 months ago
originally posted on sony.com
I bought these a couple weeks ago and I was excited but then I utha them mainly cause of the AI and the Assistant doesn’t even work properly
1 reply from Sony Support Team team - 7 months ago
Hey, Thank you for your feedback. We're sorry to hear about the Assistant issue that you're facing with your WF-C500. Try to follow the steps below: 1- Resetting the headset: https://cutt.ly/gePVQ2Rm 2- Make sure that the headphones are running the latest software version: https://cutt.ly/JePVQWHo 3- Initializing the headset to restore factory settings: https://cutt.ly/FePVWq9q Make sure that you are following the correct steps for voice assist function (Google app): https://cutt.ly/xePVWJaQ (Siri): https://cutt.ly/TePVW0rp If you require any assistance, you can contact us using this link with more details about the issue: https://cutt.ly/heoRCkdW Maryam @Sony Support UK
Great sound quality for the price.
4 out of 5 stars
Colonelcol - 7 months ago
originally posted on sony.com
Very comfortable, good sound quality, easy to use functions.
1 reply from Sony Support Team team - 7 months ago
Hey, Thank you for your feedback. We're glad to hear that you're enjoying your WF-C500 and hope you continue to enjoy it for years to come. If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW Maryam @Sony Support UK
Works well but broke eventually.
3 out of 5 stars
Jungleman - 7 months ago
originally posted on sony.com
These earbuds are comfortable, functional and work well. I prefer the physical buttons compared to the touchpads on other brands. However, some functions are limited compared to newer models and other options. Also, one earbud suddenly malfunctioned (would charge but would not connect or play sound - must have been a mechanical failure) and I got a refund so I bought the updated model (WF-C510). This is smaller, lighter and more slimline plus has more features, so I think worth the extra. Not sure of the build quality but I must admit I was surprised the fault developed in the C500s, as Sony is usually very reliable.
1 reply from Sony Support team - 7 months ago
Hi there, Thank you for your review. We're sorry to hear that one of the earphones of your WF-C500 has failed, yet we're glad to hear that you're happy with your new WF-C510, and hope you continue to enjoy it for years to come. We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Rest assured, we have raised your feedback as voice of customer, to the concerned team for future consideration. If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK
Cracking earbuds for the price
5 out of 5 stars
Peanutlover - 8 months ago
originally posted on sony.com
Bought these so I could watch tv over the noise from dogs and family. They're clear and there's no lag so lips move with voices. I didn't want something expensive (I have Sony overear headphones for my music) because I only really watch a couple of tv programs a week and these are perfect.
It's awesome 👍
5 out of 5 stars
armie - 8 months ago
originally posted on sony.com
I bought this a month ago, I am so happy this I am using now