$99.99 sale price when purchased online
$149.99 list price
Target Online store #3991
About this item
Highlights
- Sony’s lightest Wireless Noise-canceling headband ever.
- Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
- Super comfortable and lightweight design.
- Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
- Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
- High sound quality and well-balanced sound tuning.
- Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
- Multipoint connection allows you to quickly switch between two devices at once.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533037
UPC: 027242925496
Item Number (DPCI): 008-07-0044
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.86 inches length x 8.2 inches width x 2.32 inches height
Estimated ship weight: 0.948 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
These headphones offer a blend of comfort, sound quality, and effective noise cancellation, making them suitable for various activities like commuting, exercising, or enjoying music at home. Guests appreciate the long battery life and quick charging capabilities, along with the convenience of customizable sound settings through an app. However, some guests have experienced connectivity issues and microphone quality concerns, particularly when using them for calls.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 828 reviews
61% would recommend
68 recommendations
Great easy to use
4 out of 5 stars
Jojo P - 5 days ago
originally posted on sony.com
Buttons are intuitive and the headphones are really comfortable
1 reply from Sony support team team - 3 days ago
Hi, Thank you for your feedback. We are glad that you are happy with the fit and the buttons of your WH-CH720N. We hope you continue to enjoy them for years to come. If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Poor Quality - Do Not Buy
1 out of 5 stars
JoshJoshJosh - 6 days ago
originally posted on sony.com
Bought these for school, but the plastic hinge chipped after very light use — clearly poor material quality. Customer service was unhelpful and seemed confused about their own warranty, initially claiming it only covered software. After hours on the phone, they finally acknowledged it covers physical defects and opened a case — only to close it later with no explanation. Extremely disappointed. I’d recommend spending your money elsewhere.
1 reply from Sony North America Customer Support team - 5 days ago
Hi JoshJoshJosh, we are genuinely sorry to hear about the issue you've experienced with your WH-CH720N. We understand how frustrating and disappointing it can be having the headphones getting chipped after light use. This is not the experience we want for our customers, we would like to look closely into your case, please send us an email with the information below to socialsupport@am.sony.com so we can better assist you. Full Name: Sony Username: Telephone Number: Model Number: Issue/Concern: We will be expecting to hear from you again! Regards, Dominick
Not same quality as display
3 out of 5 stars
Thumbs up graphic, would recommend
Rise - 7 days ago
They aren’t as loud as the display pair I tried at the store before purchasing ..
Excellent sound quality
5 out of 5 stars
OldGuyDoesTechStuff - 7 days ago
originally posted on sony.com
For the price, these headphones give exceptional sound quality. The noise reduction is also spot on but some ambient noise is present and expected. I would highly recommend these as a great value alternative to other more expensive devices.
Great sound
4 out of 5 stars
- 8 days ago
originally posted on sony.com
Amazing sound but the cable, come on Sony, its too short!
1 reply from Sony support team team - 3 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, we appreciate your feedback regarding the cable length; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Good earphones
4 out of 5 stars
Nobby1958 - 8 days ago
originally posted on sony.com
Bought these for my wife for air travel and they are good.
1 reply from Sony support team team - 4 days ago
Hi, Thank you for your review. We're glad to hear that the WH-CH720N headphones are working well for your wife's air travel needs. It's great to know that they're providing a good experience. If you have any issues in the future, please don't hesitate to contact us using this link to assist you: https://cutt.ly/leABWCVc. Ahmed @Sony Support UK
Don’t recommend
1 out of 5 stars
Belkii - 8 days ago
originally posted on sony.com
I was looking at different headphones and thought this one seemed good and affordable. However, I wouldn’t recommend it at all. The sound quality is poor, and using it for calls is frustrating—you have to shout into your phone for the other person to hear you, which is really annoying. I actually bought it mainly for making calls, so this was a big disappointment. The only decent use for these headphones is listening to music or podcasts at an average volume
1 reply from Sony support team team - 3 days ago
Hi, Thank you for your feedback. We're sorry to hear that the WH-CH720N quality isn't up to your liking; this is not the norm as we always strive to deliver the best quality possible. You can enhance the sound quality by following the steps here: https://cutt.ly/krg5Heyw Regarding the call quality issue, make sure to follow the steps here and test again: https://cutt.ly/Arg5HEfR If the issue remains, try the steps below: 1. Make sure that the headset is updated: https://cutt.ly/rrg5HCRS 2. Reset the headset: https://cutt.ly/6rg5H966 3. Initialize the headset: https://cutt.ly/jrg5JrPL Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
36 hours of working, fast changing between devices
5 out of 5 stars
Oleksandro - 8 days ago
originally posted on sony.com
I bought it two weeks ago and now I am sleeping with. We are walking together, dream, take a bath, watching everything. I didn`t know how I used to live before.
Great sound and battery life
4 out of 5 stars
Mliv992 - 9 days ago
originally posted on sony.com
I’m happy with the headphones the sound is great and they are comfortable, the battery lasts a very long time too. The only downside is the Bluetooth isn’t compatible with all devices hence why only 4/5 stars.
1 reply from Sony support team team - 7 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! You can learn more about the supported Bluetooth profiles by the headset at this link: https://cutt.ly/LrgcU9i5 Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Great features
5 out of 5 stars
Jenish - 10 days ago
originally posted on sony.com
I bought it 2 days ago and it is lovely all the features it has like noise cancelling, the assistant and much more are great
Best Christmas present!
5 out of 5 stars
JRHC - 11 days ago
originally posted on sony.com
Got these from my son at Christmas. Very comfortable, great sound, easy bluetooth set up.
Good headphones
5 out of 5 stars
JSCaz - 12 days ago
originally posted on sony.com
I have only used these once so far but the sound quality is very good and my friend sitting next to me couldn’t hear the music at all.
Excellent value for money
5 out of 5 stars
Trickie72 - 12 days ago
originally posted on sony.com
I bought these headphones as a replacement for a pair of top end earphones that I managed to lose. I read some reviews about these headphones and was amazed at the quality of the sound and comfort for the price.
Pretty good
4 out of 5 stars
SSheff - 13 days ago
originally posted on sony.com
I bought these a few weeks ago for office work and plane travel. The noise cancelling function is decent, though a lot of sound still penetrates. The sound clarity is pretty good. The Bluetooth drops out periodically, but comes back quickly. They are comfortable, but can press firmly on the top of my head. I struggle to find the volume and stop/pause buttons by feel.
1 reply from Sony support team team - 10 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N, and we hope you continue to enjoy it for years to come! Yet, we're sorry to learn that you're facing difficulties with it. You can learn more about noise canceling feature and what to expect from it here: https://cutt.ly/zrfHhUzP However, to enhance your experience with the noise canceling, you can follow the steps here: https://cutt.ly/7rfHjwbP Regarding the disconnecting issue, make sure to follow the steps here and test again: https://cutt.ly/JrfHkYSU If the issue remains, try the steps below: 1. Make sure that the headset is updated: https://cutt.ly/prfHle9B 2. Reset the headset: https://cutt.ly/YrfHlvpB 3. Initialize the headset: https://cutt.ly/4rfHlYqA You can learn more about how to wear the headset correctly and adjust it to suit your maximum comfort here: https://cutt.ly/0rfHxVdo Also, you can control the headset using the Sony Sound Connect app instead of using the buttons of the headset: https://cutt.ly/JrfHvk2k Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Best
5 out of 5 stars
Zak2025 - 13 days ago
originally posted on sony.com
I'm not audiophile, but Sony WH-CH720N very good headphones, for me better than other brands, especially noise cancelling is amazing. Very light and comfortable, bass soft and deep, detailed sounds. Excellent headphones
Excellent sound quality
5 out of 5 stars
Androo fisher - 13 days ago
originally posted on sony.com
Bought a few weeks ago and the sound quality is brilliant, noise cancelling very effective - highly recommend
Comfortable headphones
5 out of 5 stars
HKat2 - 14 days ago
originally posted on sony.com
I bought these a few weeks ago, I have a small head and small ears, having tried a few others, these fit, stay on my head and are comfortable. I'm used to Sony Linkbuds S earbuds, the ANC on these headphones is not quite as good as those but for a budget pair of headphones they're pretty good. I wore them on a train, with ANC on I could still hear the train announcements but they were quite muffled, and I couldn't hear anyone talking around me. They're also great around the house for blocking out the sound of other people, however walking down a busy road I could still hear the traffic, there was not much difference between ANC and Ambient sound. Having sent back Sony XM4's, Soundcore Space One and Soundcore Q45 due them all being too big/not comfortable/too heavy, these are great. They would be better if they folded up and if they came with a case. They are quite bulky packing in to a backpack.
Brilliant for the price
5 out of 5 stars
- 14 days ago
originally posted on sony.com
Very happy. Lightweight, great noise cancelling, great sound. Very easy to use, worked well on a phone call. I’m not comparing with top end headphones, they just do everything I want them to do, and very cheap.
Love it
5 out of 5 stars
Mbaby - 15 days ago
originally posted on sony.com
I’m happy with the headset love the sound and design
Not as good as I hoped
3 out of 5 stars
RJBob - 17 days ago
originally posted on sony.com
Bought these to watch TV... I'm partially deaf. While the Bluetooth from my iPhone and Apple Mac work fine, listening to the TV is not so good. Using the audio cable through a splitter so wife can listen to TV and I can too, through the headphones, but any soundtrack music seems very distorted. Speech is ok. The sound on my old, wired Sony MDR 7506 is better, it's just that the padding around the earpieces is disintegrating.
1 reply from Sony support team team - 15 days ago
Hi, Thank you for your feedback. We are sorry to hear that you are experiencing distorted sounds while watching movies on your TV using your WH-CH720N. Regarding the distorted sound, make sure to follow the steps here and test again: https://cutt.ly/Zrf34tQh If the issue remains, you can try these steps: - Make sure that the headset is on the latest update: https://cutt.ly/yrdIvjva - Resetting the headset: https://cutt.ly/DrdIzVdy - Initializing the headset to restore factory settings: https://cutt.ly/YrdIxKdI Regarding the disintegration of the earpads, please contact us using the details in this link so that we can provide you with the needed support: https://cutt.ly/leABWCVc Ahmed @Sony Support UK