$3498.00 sale price when purchased online
$3499.99 list price
Target Online store #3991
About this item
Highlights
- Powered by Cognitive Processor XR and enhanced by XR Triluminos Max, millions of individual, self-illuminating pixels deliver more colors than ever before
- See up to 200% color brightness compared to conventional OLED TVs, bringing scenes to life with pure blacks and the brightest colors
- Enjoy immersive and engaging cinematic content as the creator intended with Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode
- 4K Upscaling accesses a vast database, intelligently recreating lost textures and detail for a real-world picture
- Google TV™ brings your favorite content from across your apps and subscriptions and organizes them just for you
Description
Sony's best color ever. Definitive contrast.Sonys brightest and widest range of colors and hues powered by the intelligent Cognitive Processor XR. With a QD-OLED screen enhanced by XR Triluminos Max technology experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black so your favorite movies shows and games burst to life on screen with extraordinary detail and depth.
Features
•Cognitive Processor XR
•Pure OLED black and high brightness
•Google TV
•HDMI 2.1 with features like 4K/120 VRR and ALLM
•Support for Dolby Vision IMAX Enhanced Netflix Adaptive Calibrated Mode and more
•Acoustic Surface Audio+ and support for Dolby Atmos
•XR Clear Image and XR 4K Upscaling
•Bravia Cam included
Intelligent and powerful TV processingSee how real your entertainment can be with immersive depth and lifelike picture quality powered by Sonys intelligent Cognitive Processor XR. Hundreds of thousands of individual on-screen elements are processed and remastered in the blink of an eye boosting color contrast and clarity bringing astounding realism to your content.
Sonys best color everExperience Sonys widest palette of colors with breakthrough QD-OLED panel technology. Enhanced by XR Triluminos Max millions of self-illuminating individual pixels deliver more saturation and brightness to every color revealing all the exquisite detail and subtle hues of real life.
Feel immersive realism with pure black and Sonys brightest colorsDrastically transform the look and feel of your favorite content with enhanced QD-OLED contrast and color. By pairing Sonys QD-OLED panel and XR OLED Contrast Pro see up to 200% color brightness compared to conventional OLED TVs bringing scenes to life with pure black and Sonys brightest colors.
The entertainment you love. With help from GoogleWith 700000+ movies and TV episodes live TV and more available across 10000+ apps Google TV takes streaming and live TV to the next level bringing together your favorite entertainment from across your apps and organizing it all just for you. Searching is easy just ask Google. Try saying Hey Google find action movies to search across your favorite apps.
Movies on Sony with BRAVIA COREWith the BRAVIA CORE app enjoy the latest Sony Pictures Entertainment titles and the largest IMAX Enhanced collection. Simply redeem the included credits to choose from hundreds of the latest releases. Youre also subscribed to an amazing selection of movies to stream anytime. With Pure Stream get near lossless 4K UHD Blu-ray quality for stunning visuals and expressive sound.
All your game settings in one placeWith Game Menu quickly manage your gaming picture settings and exclusive assist features in a single convenient interface. Get access to features like Black Equalizer to reveal details in even the darkest shadows apply a Crosshair overlay so you always have your enemy in your sights and use the Screen Size feature to shrink your screen all the way down to a 27 monitor size for precision gaming on your big screen. And exclusively on the A95L use Multi View to split your screen and enjoy watching content from two different sources at the same time.
Level up your gaming with HDMI 2.1 featuresSony TVs deliver a thrilling gaming experience with support for 4K/120 VRR and ALLM as specified in HDMI 2.1. With 4K/120 you get up to 120fps in 4K resolution on compatible games and input lag as low as 8.5ms giving you the advantage in
Features
•Cognitive Processor XR
•Pure OLED black and high brightness
•Google TV
•HDMI 2.1 with features like 4K/120 VRR and ALLM
•Support for Dolby Vision IMAX Enhanced Netflix Adaptive Calibrated Mode and more
•Acoustic Surface Audio+ and support for Dolby Atmos
•XR Clear Image and XR 4K Upscaling
•Bravia Cam included
Intelligent and powerful TV processingSee how real your entertainment can be with immersive depth and lifelike picture quality powered by Sonys intelligent Cognitive Processor XR. Hundreds of thousands of individual on-screen elements are processed and remastered in the blink of an eye boosting color contrast and clarity bringing astounding realism to your content.
Sonys best color everExperience Sonys widest palette of colors with breakthrough QD-OLED panel technology. Enhanced by XR Triluminos Max millions of self-illuminating individual pixels deliver more saturation and brightness to every color revealing all the exquisite detail and subtle hues of real life.
Feel immersive realism with pure black and Sonys brightest colorsDrastically transform the look and feel of your favorite content with enhanced QD-OLED contrast and color. By pairing Sonys QD-OLED panel and XR OLED Contrast Pro see up to 200% color brightness compared to conventional OLED TVs bringing scenes to life with pure black and Sonys brightest colors.
The entertainment you love. With help from GoogleWith 700000+ movies and TV episodes live TV and more available across 10000+ apps Google TV takes streaming and live TV to the next level bringing together your favorite entertainment from across your apps and organizing it all just for you. Searching is easy just ask Google. Try saying Hey Google find action movies to search across your favorite apps.
Movies on Sony with BRAVIA COREWith the BRAVIA CORE app enjoy the latest Sony Pictures Entertainment titles and the largest IMAX Enhanced collection. Simply redeem the included credits to choose from hundreds of the latest releases. Youre also subscribed to an amazing selection of movies to stream anytime. With Pure Stream get near lossless 4K UHD Blu-ray quality for stunning visuals and expressive sound.
All your game settings in one placeWith Game Menu quickly manage your gaming picture settings and exclusive assist features in a single convenient interface. Get access to features like Black Equalizer to reveal details in even the darkest shadows apply a Crosshair overlay so you always have your enemy in your sights and use the Screen Size feature to shrink your screen all the way down to a 27 monitor size for precision gaming on your big screen. And exclusively on the A95L use Multi View to split your screen and enjoy watching content from two different sources at the same time.
Level up your gaming with HDMI 2.1 featuresSony TVs deliver a thrilling gaming experience with support for 4K/120 VRR and ALLM as specified in HDMI 2.1. With 4K/120 you get up to 120fps in 4K resolution on compatible games and input lag as low as 8.5ms giving you the advantage in
Dimensions (Overall): 32.75 inches (H) x 56.87 inches (W) x 1.37 inches (D)
Weight: 51.6 pounds
Electronics Condition: New
Electronics Features: Streaming Capability, Wi-Fi, Internet Applications, Smart TV, Wide Viewing Angles
Aspect Ratio: 16:9 Aspect Ratio
Screen Resolution: 4K
Wireless Technology: Bluetooth
Native screen refresh rate: 120 Hz
Smart platform: Android TV
VESA Mounting Standard: 300x300
Voice assistant built-in: Google Assistant Built-in
Backlight type: OLED (No Backlight)
Screen Mirroring Technology: Google Chromecast
High Dynamic Range (HDR): HDR10
Stand Depth: 11.93 inches
Stand Width: 0 inches
Number of HDMI ports: 4
Product Depth with Stand: 13.3 inches
Product Height with Stand: 36.2 inches
Product Width with Stand: 56.8 inches
Screen Size: 65 inches
Battery: 2 AAA Alkaline, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 1001028223
UPC: 027242927483
Origin: made in the USA or imported
Energy Guide Label Required:
ENERGYGUIDE LABEL REQUIRED
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8 inches length x 63 inches width x 39 inches height
Estimated ship weight: 112.2 pounds
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
item ships from third party seller: WORLD WIDE STEREO
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Amazing picture and sound.
4 out of 5 stars
Mrclip5 - 5 days ago
originally posted on sony.com
Brought this other another brand because I enjoy Sony's color accuracy and motion control. I purchased the 65inch and must say I'm very pleased so far. It's easy to navigate thanks to the updated Google TV UI also the sound is impressive for TV speakers, with lots of punch and depth. My one and only gripe is that there is only 2 HDMI 2.1 ports. For a Master series I would of hoped for 4 seeing cheaper sets with this option.
It feels very flimsy and rocks on the bracket
4 out of 5 stars
My beauty - 10 days ago
originally posted on sony.com
Is flimsy on the bracket and difficult to set up. Worried about breaking it.
1 reply from Sony support team team - 8 days ago
Hi, Thank you for your review. We're sorry to hear that you're facing difficulties with setting up the wall-mount brackets to your XR-65A95L. Here is the installation manual for the wall-mount brackets as it's really comprehensive and thorough: https://cutt.ly/xe1Cw6mC If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
GREAT PICTURE
4 out of 5 stars
- 11 days ago
originally posted on sony.com
Purchased just before Christmas but, as I do not use a mobile phone it was impossible to set up! Had to get my son to do it for me and it seems to be working OK, fantastic picture, best I have seen but when adding the speakers, again a mobile was required so son was contacted again and I must say for the price of the speakers (more expensive than the TV unless you get a deal) I am very disappointed in the performance I am getting, I only seem to be getting most sound from the front two speakers and I would as well be without the rear speakers, no wall of sound or room full of sound, a bit of a waste of money, would the soundbar have been a better buy, I do not know? All in all, a fantastic picture, to me, maybe I did not know what to expect but the sound is nice but nothing like filling a room or using the 4 speakers to anything like their potential? Also there are only 2 inputs on the TV, nowhere near enough if you want to install a DVD player, a games consul (Sony PlayStation) or a feed from your computer for some games or in my case a Flight Simulator nor have I noticed any inputs for using a memory stick for recording or playback, yes I knew about these before purchase but you would think that the very top of the range TV would be all singing all dancing and as Sony and one other company I believe, have the rights to the DVD Drive why is there not one fitted to allow playing recorded films, games or music from this what was described to me as a TOP Home Theatre Setup, I am overall, somewhat disappointed in what is being delivered! Recommend this product? TV Fantastic Picture once set up 4 speaker Speaker system must be setup using a mobile which I do not use, and overall I am very disappointed in what is being delivered, mostly only front two speakers seem to be delivering and the other two (rear) even with your ear up against them there is very little output? The sound from the speakers when delivering sound is good. This, to me, is the best I can do to answers the next question asked about recommending these products! Ratings given is for the TV ONLY sound quality of internal speakers I really have not tried on their own as purchased the top of range 4 speaker system for the TV and have only used them, when listening to the TV speakers when checking out the TV in the shops I thought they were good as so will give a 4 out of 5 for this but please check for yourself if you are purchasing!
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We are glad that you are happy with the picture quality of your XR-55A95L. We hope you continue to enjoy it for years to come. Yet, we're sorry to hear that you're not satisfied with the sound of your TV and the HDMI ports. You can learn more on how to configure various settings related to the TV’s sound, such as sound quality and sound mode, to have the optimum experience: https://cutt.ly/Se1SZfEl Also, you can find here steps to improve the sound experience if the sound is low from the connected audio system: https://cutt.ly/le1SXCSB Furthermore, the TV has 4 HDMI ports that you can utilize: HDMI port 4 to use the PlayStation: https://cutt.ly/Ye1SCYP6 and HDMI 3 (eARC) for your soundbar: https://cutt.ly/Ae1SMIhx. If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Fantastic but not perfect
4 out of 5 stars
Smallpaul1960 - 12 days ago
originally posted on sony.com
Awesome picture, although as it replaced an existing 4K OLED TV it was a tough act to follow. The built in sound is pretty good, not nearly as good as when played through our sound system though, so, treat yourself and add a compatible Sony sound system and sub to complete the package for your main viewing. Out of the box, perfect for other rooms e.g. bedtime viewing.
1 reply from Sony support team team - 7 days ago
Hi, Thank you for your feedback. We're glad to hear that you're enjoying your XR-55A95L and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come. To enjoy the optimum sound experience, try adjusting the sound quality following the steps here: https://cutt.ly/je19oJwd And if you still wish to connect a compatible sound system, check this link: https://cutt.ly/ae13jm9u Moreover, if any assistance is needed, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Fantastic picture, sound and interface
5 out of 5 stars
Apostle - 12 days ago
originally posted on sony.com
I bought this about a month ago when my previous (non Sony) TV failed. I knew Sony was top quality, but this being my first BRAVIA I was blown away. Everything works, and the quality of the picture and the sound is amazing. I got a theatre quad system with this TV and the integration and set was seemless and it all just worked. Very happy.
Lack of FreeSat
3 out of 5 stars
M03548 - 13 days ago
originally posted on sony.com
Very pleased with this TV but the problem is that it does not have FreeSat, We therefore have to use a seperate box for that facility. Possibily the problem is that we cannot receive a terrestal TV signal where we live. The sooner Sony up date the software to include FreelyTV the better.
1 reply from Sony support team team - 10 days ago
Hi, Thank you for your feedback. We are glad that you are enjoying your XR-55A95L. Yet, we're sorry to hear that you cannot get terrestrial signal and watch Live TV. In order to get Live TV channels, you need to have an antenna/aerial connected to the TV to enjoy watching Live TV. Furthermore, you can enjoy the Live TV&Catchup services while connecting the TV to an internet connection. Regarding FreelyTV, we appreciate your insights on potential improvements for future models, as we're always working to develop our TVs to what suits your needs. Furthermore, we have flagged your feedback as voice of customer, to the concerned team for future consideration. If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Bummer
3 out of 5 stars
LED Head - 13 days ago
originally posted on sony.com
Nice picture if up like a bright fluorescent red dot glaring at you on the screen. Other than the dot , if you can find high quality programing it has a nice picture.
1 reply from Sony North America Customer Support team - 11 days ago
Hi LED Head, Thanks for sharing your review and experience with the A95L. Your feedback about the TV screen is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful: https://www.sony.com/electronics/support/articles/00028577 Regarding the red dot or pixels on the TV: You may be seeing one or more of the greater than 2,000,000 dots that make up the composition of your LCD or OLED screen. These dots (pixels) may appear red, green, blue, white, or black. High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, a small number of dots may not change color. This is normal operation for LCD and OLED screens for all manufacturers. Most defects are only noticeable when an all-white or all-black picture is displayed and shouldn't be noticeable under normal operation. Because a defective pixel or pixels is normal on all LCD or OLED screens, there's a high chance that a replacement screen may also have them. It's possible that the replacement could have more defective pixels, or the pixels may appear in a more noticeable position. Notes: Debris on the screen can appear as dead or defective pixels. Clean the screen thoroughly with a microfiber cloth to confirm whether or not the issue is a defective pixel or due to dirt or debris. Sometimes dead or defective pixels correct themselves over time. Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Sincerely, -Ralph
…..BEAUTIFUL PICTURE
4 out of 5 stars
- 13 days ago
originally posted on sony.com
I upgraded from a 65” LG to a SONY 77”…… great choice!!
1 reply from Sony North America Customer Support team - 11 days ago
Hi R Graham, awesome! We're glad you like your new TV! Thanks for choosing Sony! ~Earl
Stunning Picture Quality with Premium Sound Experi
5 out of 5 stars
proofacetone - 16 days ago
originally posted on sony.com
I recently upgraded to the Sony Bravia A95L 65-inch TV, and it’s been amazing! The picture quality is stunning—vivid colors, deep blacks, and sharp details make movies and games come to life. Paired with my Sonos Beam soundbar, the audio experience is fantastic, especially for movies and TV shows. The Google TV interface is easy to navigate, and having all my streaming apps in one place is super convenient. It’s on the pricier side, but if you’re after a premium viewing experience, this TV is absolutely worth it!
Great picture and great sound
5 out of 5 stars
Mike04037 - 16 days ago
originally posted on sony.com
Bought this tv about a month ago, long overdue upgrade. Very happy, great picture and easy to use. Would highly recommend.
65A95L
5 out of 5 stars
James16 - 16 days ago
originally posted on sony.com
it wows me everything looks really good glad i got it
1 reply from Sony North America Customer Support team - 13 days ago
Hi James16, awesome! We're glad you like your new TV! Thanks for choosing Sony! ~Earl
Great TV. Beautiful picture.
5 out of 5 stars
Davis3 - 18 days ago
originally posted on sony.com
Beautiful picture. We watch a lot of movies, streaming and DVDs/Blue Rays. Adding 4K disks to collection. Not gamers. Haven't fully explored the TV's sound. Been using the optical output to a stereo amp. So far, my only complaint, and I consider it minor, is that the cable covers don't allow room for more than three cables. In our case that is enough. Haven't used the detachable BRAVIA CAM, but we like having it.
1 reply from Sony North America Customer Support team - 9 days ago
Hi Davis3, Thanks for sharing your review and experience with the A95L. We're glad that you like the picture quality and BRAVIA CAM feature of the TV. Your feedback about the TV design is greatly appreciated. Thank you for choosing Sony! -Ralph
Perfect TV
5 out of 5 stars
- 18 days ago
originally posted on sony.com
Use it for movies and streaming shows. Best picture quality I have ever seen. Smart features are fast and the best I have ever used. Buy this TV. You won't regret it.
1 reply from Sony North America Customer Support team - 17 days ago
Hi A2zeno, That's awesome! We're really delighted to hear you love everything about your Sony A95L and you are having an enjoyable watching experience with this great QD-OLED TV. Glad to know you like the intuitive Google TV interface and stunning 4K HDR picture quality this TV offers. You chose the best TV brand! Thank you for your purchase and for giving the product a perfect rating! Happy Holidays! -Jess
great tv with great picture
5 out of 5 stars
- 19 days ago
originally posted on sony.com
I had sony tv's for years including a 3D tvbut this is beat great picture !
1 reply from Sony North America Customer Support team - 18 days ago
Hi barrel boy, Amazing! We're very happy to hear that you like the great picture quality of your Sony A95L. Thanks for choosing Sony! -Sam
Sony TV A95L
5 out of 5 stars
wasmed - 19 days ago
originally posted on sony.com
good picture quality, good sound quality, inbuild applications, though little expensive
Best television i have owned in my 53 years.
5 out of 5 stars
Ishogai08 - 21 days ago
originally posted on sony.com
Bought this tv because a salesperson told me the lg4 was the best tv, I was looking at a Bravia at the time. His sales technique annoyed me so I thought Im gonna shell out forthe A95L instead. BEST DESCISION OF MY IMMEDIATE LIFE...
Best Tv I've ever bought
5 out of 5 stars
Tulga1957 - 22 days ago
originally posted on sony.com
Wow just believe me when i tell you OLED is way better than all others.....
Does not have Freesat.. If only I knew!
4 out of 5 stars
Colser15 - 23 days ago
originally posted on sony.com
I brought this 5 month ago, I knew that the TV had twin F-Type Satalite signal inputs, so I never thought any more about Freesat. Well it does not have Freesat, yes it has Satellite TV, but: 1) You have to manually sort and delete the other 400 to 999 channels, using the App on your phone. This takes forever to do (don't accidentally delete the wrong channel). Most of the other satellite channels are either encrypted, or just rubbish or repeated channels. 2) Once you have edited and saved your Freesat channels, you will find that you don't have a Freesat TV Guide, there is a sort of TV Guide but it takes age's (hours) to update only to find out, that you then only have a maximum of 4 hours ahead on the TV guide, and once the TV is switched off the TV Guide disappears, and you have to start over again. 3) I abandoned the TV satellite channels, and brought a Manhattan Freesat Tuner. Again in therory the TV can control any added box's you plug in to one of the HDMI ports, but in my case it did not recognise the Manhattan Freesat tuner, so I have to use a different remote each time. There is lots of information about the lack of Freesat on the Internet, if you knew to ask the question in the first place. I fairly happy with the TV, not sue about the Google operating system. I was also a bit surprised that all the HDMI inputs, have tobe set up for the input source, i.e. If the input is an old low resolution i/p, or a 4k / 120Hz i/p.
1 reply from Sony support team team - 21 days ago
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your XR-55A95L, yet sorry to hear that you're facing difficulties with the Freesat channels. We'd like to confirm that you can sort and edit the channels using the steps here: https://cutt.ly/3eNeKov4 Also, if you cannot view satellite channels, follow the steps here: https://cutt.ly/OeNeD8KE Moreover, you can learn more about using the program guide using this link: https://cutt.ly/EeNeG1qN and you can keep the guide updated by enabling the update guide in standby mode option: [Settings] → [Watching TV] → [Channels] → [Channel Setup] → [satellite Setup] → [Guide setup] → [Update Guide in standby] → On In case the issue of losing channel sorting persists, make sure the software is updated: https://cutt.ly/QeNe24je then perform factory data reset and test again: https://cutt.ly/deNe1zqV Furthermore, if the above didn't help, please contact us using this link: https://cutt.ly/heoRCkdW We'll be happy to assist. Nihad @Sony Support UK
probably the best TV you can get right now
5 out of 5 stars
chunke - 23 days ago
originally posted on sony.com
-had it for a week, really stunning to look at ( and that's before you turn it on!) -set up is really easy, onscreen prompts are easy to follow -picture is super-luxe in terms of depth of detail and the colour palette makes for a truly sumptuous visual feast -the screen being the speaker is a gamechanger, no more super-loud special effects and mumbling dialogue; I don't think you need a sound bar at all tbh -it comes with two remote controls: a swanky backlit one that is minimal and has a mousepad which is great for those of you who like onscreen dropdown menus. Then there is a more regular one with a number-pad (for idiots like me, hence 3-stars for 'ease of use') -the set top camera will allow all hand gestures for controlling TV and the smart function allows voice control -plenty of HDMI ports for consoles/peripherals/firestick and the great thing is that the add-ons can be controlled by the TV remote -PS4 games look amazing (I can't wait to buy a PS5) and the TV adds menus that I didn't know existed before, which makes for an even greater thrill during gameplay
TV great but will not stay connected to sound bar
3 out of 5 stars
JAST123456 - 23 days ago
originally posted on sony.com
The TV is great, but it will not stay connected to the soundbar. The TV is Sony and the sound bar is Sony. They are supposed to be made for each other. It appears to be a very common problem and there is no solution to it. It is irritating and is a fundamental thing that Sony should have got right.
1 reply from Sony support team team - 21 days ago
Hi, Thank you for your feedback. We're sorry to hear that you're facing difficulties keeping the soundbar connected to your XR-55A95L. Could you try the below steps and test again: 1. Disconnect all externals (e.g. Skybox, Ariel cable, HDMI cables or USB, etc.). 2. Unplug the TV from the mains and leave it for 1 minute, and then plug it back. 3. Make sure the software is updated: https://cutt.ly/9eNeziWE 4. Connect the soundbar using another cable or method: https://cutt.ly/ReNex1P2 5. In case the issue persists, perform a factory data reset: https://cutt.ly/weNecEBz Furthermore, if the above didn't help, please contact us using this link: https://cutt.ly/heoRCkdW Nihad @Sony Support UK