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Steel Corner Tension Pole Caddy - Room Essentials™
About this item
Highlights
- Rust-resistant
- Corner tension pole caddy
- Size range of 5-9 feet
- Made with metal frame
- Matte Black finish
- Multiple plastic baskets
Description
Room Essentials™: Everyday Value
Shipping details
Return details
Q: i have a wallpaper ceiling and it won't stay on the top . i tighten it and it just won't stay
A: Hello jen - I’m so sorry you experienced that. We strive to provide a much better experience than what you’ve had. Please contact our specialists for assistance on this at 1-800-591-3869 between 7 a.m. - 8 p.m. CST. Hope this information helps! – Luke
submitted byLuke - 4 months agoTarget staff support
Q: My "part B" does NOT have a tapered end. These instructions make no sense - EXTREMELY frustrated.
A: Hello Kelly - Thank you for reaching out to us. Please reach Target Guest Services through call at 1-800-591-3869 and team would be glad to assist you further. I hope this helps. - Zara
submitted byD Karthika - 6 months agoTarget staff support
Q: what is the maximum height for this product? I measured my shower and it is a little over 6 feet. The size on the box says 5’9. Is that the maximum height?
A: kate - We really appreciate your interest in this item. The pole's height range is 5-9 Feet, you can adjust it to fit your space using the appropriate rods, as shown in the assembly video. I hope this helps. - Kate
submitted byKate - 9 months agoTarget staff support
Q: I am missing or lost the rubber gasket for the barrel to hold one of the baskets for the tension caddy, do you know where I can get a new one? Thank you.
A: Hello Kat - Thanks for reaching out! Our apologies that you're missing parts. Please call in 800-440-0680 and speak with a specialist to review your options. Talk to you soon! - Tazia
submitted byTazia - 2 years agoTarget staff support
Q: Are there ways to troubleshoot the lack of tension? The twisting part in step 6 is doing nothing but spinning the pole in the base. It's not tightening anything up. Also why is there no spring?
A: xfashionmonster: The reason you are not having success is two fold: First, the end caps need to be making contact with the ceiling and floor during the twist step. Second, the end cap must be screwed all the way down before starting. That is how tension is applied while twisting. Once this is done, you will see why the item installs as it does. Far more stability and hold than competing products. If you need further assistance, please reach out to our Customer Experience line, at 855-4-SATORI, and a team member will be happy to walk you through the installation process. Thank you.
submitted bySatori customer service - 2 years agoBrand expert
Q: Why does it NOT HAVE TENSION? It keeps falling!
A: There are two steps for the tensioning. A lock step and a tension step. Please access the instructional video on the site as well as instructional stickers on the product to help. The lock step sets the length but not the tension. Once that is set and the rod is in place, turn the unit per the sticker and it will tension right up. Thank you.
submitted bySatori customer service - 2 years agoBrand expert
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Room Essentials™: Everyday Value
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