$44.99 when purchased online
Target Online store #3991
About this item
Highlights
- Soft microplush, fully machine-washable pad has a tailored design to relieve tension and stress in the neck and shoulders
- Magnetic clasp and slightly weighted edges help pad stay in place for continued relief
- Can be used with dry or moist heat
- Digital LED controller features 4 heat settings and 2-hour auto-off
- 9-foot power cord lets you use it anywhere in the house
- 5-year limited warranty
- HSA/FSA eligible
Description
Surround yourself in warmth while soothing away tension and easing pain. The Sunbeam Renue Heat Therapy Wrap helps provide therapeutic, relaxing heat directly to areas of stress in the neck and shoulders. This neck and shoulder pad combines the benefits of innovative dry or moist heat therapy with luxurious microplush fabric to offer spa-style relief. The 4 heat settings provide the level of intensity you need to begin feeling better.
Number of Pieces: 1
Dimensions (Overall): 14 Inches (L), 22 Inches (W)
Textile Material: 100% Polyester
Number of Heat Settings: 4
Material: Polyester
Features: Wet/Dry, Heated
Power Source: Electric
Care & Cleaning: Machine Wash
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 53241466
UPC: 053891133890
Item Number (DPCI): 245-07-1069
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 12 inches length x 7.8 inches width x 2.8 inches height
Estimated ship weight: 2.0503 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is there a way to bypass the 2 hour auto shutoff on any of your heating pads?
submitted by GM - 1 year ago
A: Hi GM, We appreciate your time in sharing your question with us. We regret any inconvenience you may be experiencing with your unit and sincerely apologize for the disruption. To better address your concerns privately, we encourage you to connect with us directly through https://www.sunbeam.com/support/contact-us. Our team is available to assist you from Monday to Friday, 9 am to 5 pm Eastern Time. Thank you for your understanding and cooperation. Best regards, Sunbeam Care
submitted bySunbeam Brand Team - 1 year agoBrand expert
Q: Is this heating pad UL listed?
submitted by Betsy - 5 years ago
A: Thank you for asking! All our heating pads are UL listed and safe to use.
submitted bySunbeam Brand Team - 1 year agoBrand expert
Q: What’s the temperature of each mode?
submitted by H - 3 months ago
A: The operating temperature of a heating pad depends on many factors. Sunbeam® heating pads are engineered to produce heat that will not exceed the Underwriters Laboratory temp limits (176°F) on high.
submitted byTarget Shopper - 1 month ago
Q: How do you clean it?
submitted by MM - 6 months ago
A: The entire wrap is fully machine washable and dryer-safe for easy care—just disconnect the controller.
submitted byTarget Shopper - 5 months ago
Q: what is the model number?
submitted by joyceh - 3 years ago
A: Thank you for reaching out to Sunbeam®. We appreciate the opportunity to respond to your inquiry. The model number of the Sunbeam® Renue Heat Wrap is 2130348. We hope you find this information useful. Have a great day!
submitted bySunbeam Brand Team - 3 years agoBrand expert
Q: What is the weight of this pad ? I am looking for one with some weight.
submitted by REJWS - 3 years ago
A: Thank you for contacting the Sunbeam® Brand. We appreciate your interest in our product and we are glad to answer your question about the Sunbeam® Renue Heat Wrap. The weight of this heating pad is 1.78 lbs. You may check on our latest products on our website to see if there is something similar that you might like. We hope this information is helpful. Have a great day!
submitted bySunbeam Brand Team - 3 years agoBrand expert
Q: Purchased this for my mother and instead of shutting off after 2 hours as stated in the instructions, it shuts off after 30 minutes. Is this a different option, or is her unit not working correctly.
submitted by Jean - 3 years ago
A: Thank you for reaching out to Sunbeam®. We are sorry to hear that your Sunbeam Renue Heat Wrap shuts off right away after 30 minutes. This is certainly not the experience we want you to have. No worries, we are here to help. If your heating pad shuts off before the 2 hour auto shut off, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the cord from the pad and from the outlet. Let the unit rest for 3-5 minutes. Afterwards, plug it into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the heating pad's performance. Your heating pad has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
submitted bySunbeam Brand Team - 3 years agoBrand expert
Q: The size is most likely wrong. It is 22" x 19" I believe.
submitted by SD5612 - 4 years ago
A: Thank you for contacting Sunbeam®! Sunbeam Renue Heat Wrap - Gray measures 14 Inches (L), 22 Inches (W). We hope this clarifies!
submitted bySunbeam Brand Team - 4 years agoBrand expert
Q: Is it normal to have a slight chemical burning smell when using? It’s brand new and was a gift so I’m not sure what to make of it.
submitted by R - 4 years ago
A: Thank you for providing your feedback and letting us know about this. Please discontinue the use of the heating wrap and contact us at 1-(800) 892-7684 so we can make this right. For your convenience, we are available Monday - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
submitted bySunbeam Brand Team - 4 years agoBrand expert
Q: what are the dimensions of sunbeam renew heat wrap- gray?
submitted by neck - 4 years ago
A: Hey there! We're glad you asked. Here are the dimensions: Width: 3 inches, Length: 11.4 inches, and Weight: 1.9 LB.
submitted bySunbeam Brand Team - 4 years agoBrand expert
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3.9 out of 5 stars with 395 reviews
quality: 2.95 out of 5
value: 2.61 out of 5
43% would recommend
130 recommendations
This is fantastic!
5 out of 5 stars
Thumbs up graphic, would recommend
Asaj Fan - 2 months ago, Verified purchaser
This heating pad is fabulous! It covers my whole neck and my shoulders, and there are magnets in the front that make sure it’s secure. Highly recommended!
Lot of Mehhh, for a lot of Money
2 out of 5 stars
Thumbs down graphic, would not recommend
Travis - 2 months ago
This isn't a bad heating pad, it's just not a good one either. it gets kinda warm, but the biggest issue is that it doesn't really hit your neck. I think part of the problem is that it isn't very heavy, it doesn't hold onto your shoulders and neck, so what I have tried is to wrap a blanket around my neck to weigh it down and try to get it warmer. this solves some of the heat problems, it gets hot-ish but nowhere near as hot as my 10+-year-old pad does. if I'm going to put in as much effort as it takes to hold this pad in with a blanket, I'm better off just using that older pad and the blanket and taking this back. it's too expensive to be this mid.
Stopped working properly after a year!
2 out of 5 stars
Thumbs down graphic, would not recommend
jmj - 2 months ago, Verified purchaser
I've had this and used on my neck pain for about year and now the red light just blinks when I plug it in. Tried "resetting" and left it alone for a few days. Then it started to work again! Well, two days later it's doing the same thing. I can't see where it's not connecting or anything. Will have to buy a new one at definitely NOT a Sunbeam brand!!
Loving Target
5 out of 5 stars
Thumbs up graphic, would recommend
JCE - 3 months ago, Verified purchaser
Everyone is always so helpful!
Not worth the money
1 out of 5 stars
Thumbs down graphic, would not recommend
Becca - 4 months ago
Absolute trash. I purchase this today and am using it now. I have to turn it on high to even feel warmth on the back of my neck. There is no warmth to speak of that is felt in the parts that go over the shoulder. At this price point I expected so much more. I will be returning and purchasing an extra large heating pad and will drape that over my shoulders.
Not hot enough
3 out of 5 stars
Thumbs down graphic, would not recommend
asdfsafdsa - 5 months ago, Verified purchaser
The quality seems fine, but even on the hottest setting it seems to just translate to a vague warmth on my neck. If I touch it with my hands it feels hot enough, but it doesn't feel hot enough on my neck to relax muscles like a hot shower does.
Bad buy
1 out of 5 stars
Thumbs down graphic, would not recommend
Heating pad queen - 6 months ago
Have had this heating pad for 2 weeks. Worked well for the first week. Today it literally just stopped working. Changed outlets to make sure it wasn’t that, but it just completely died. Definitely would not recommend!
High price for extremely small heat pad
1 out of 5 stars
Thumbs down graphic, would not recommend
Nicole4 - 7 months ago
$45 for a heating pad this small is insane. I knew it was smaller than the one I previously owned, but this only gets the neck and top of the shoulders - it doesn’t even touch your shoulder blades. And I’m a petite person (5’3”, 100 lbs). I didn’t realize it didn’t cover the shoulder blades, so this really isn’t worth it. Larger ones that go down the back are around the same price. I am also noticing a weird smell that I read some other buyers also experienced.
Love this!
5 out of 5 stars
Thumbs up graphic, would recommend
Angie - 11 months ago
Works well, gets hot, automatic shut off when it gets too hot. Owned my last one for like 15 years and it finally shorted out from the kids wrapping the cord around it all the time, going to pick up another. :)
Terrible
1 out of 5 stars
Thumbs down graphic, would not recommend
Jess - 1 year ago
It turned automatically off within 10 minutes, and it doesn't get hot at all. Do not buy.
1 reply from Sunbeam Brand Team team - 1 year ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad turned itself off within 10 minutes, and it does not get hot. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap has a 5-year warranty. If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Warm and cuddly
3 out of 5 stars
queenofdesserts - 1 year ago
originally posted on Sun Beam
This was heavenly until the controller broke. So it sits in a box.
1 reply from Brand Team team - 1 year ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that the controller of your heating is already broken. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your heating pad and see if we can still provide you with replacement, we would like to request you to contact us directly or fill in the "Contact us" link provided below to gather more information and provide you with the best resolution. Your Sunbeam® Renue Heat Wrap has a 5-year limited warranty. Have a great day! https://www.sunbeam.com/support/contact-us
Stopped working
1 out of 5 stars
Thumbs down graphic, would not recommend
- 2 years ago
Stopped working after several months
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working after several months. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap - Gray has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Buyer Beware
1 out of 5 stars
Thumbs down graphic, would not recommend
Katie - 2 years ago
Disappointed in this product. I have not had any issues with other Sunbeam purchases, however, this heating pad stopped working. It states that it has a 5 year warranty, but that warranty is not valid. Buyer beware.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Bad heating pad
1 out of 5 stars
Thumbs down graphic, would not recommend
Do not purchase - 2 years ago
I have had this heating pad for about one year. It works good, when it works!! Sometimes when you plug it in, it will sit there and blink and not come on. Change the plug to another plug in and it does the same stupid thing. I saw online that it is a common issue. I just threw it out and purchased another make.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is blinking and it won't come on. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap - Gray has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Perfect
5 out of 5 stars
Thumbs up graphic, would recommend
DebT - 2 years ago, Verified purchaser
very attractive it's nice and warm and it's perfect for the neck and shoulders. This is my second one and I love it my sister also bought one and loves it as well. Good purchase.
This is more like hand warmers not a shoulder wrap wamer
2 out of 5 stars
Thumbs down graphic, would not recommend
Heisehockey - 2 years ago, Verified purchaser
Super bummed that this did not work the way I was hoping. It doesn’t get hot enough or heat evenly. I use it as hand warmers when sitting at my desk…. Not worth the price.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is not hot enough. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Neck Renue® Heat Wrap has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Useless
1 out of 5 stars
Thumbs down graphic, would not recommend
Laura - 2 years ago
It barely gets warm even on high and it has about a 3-4 inch wide heating strip on the back. Does not hear shoulders or neck, just upper mid back, and barely. It’s trash.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad barely gets warm even on a high heat setting. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Renue Heat Wrap has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Neck & Shoulder Heating Pad
2 out of 5 stars
Thumbs down graphic, would not recommend
LANTR - 2 years ago
Doesn't get very hot and it doesn't fit well around the neck for small people.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad doesn't get very hot and it doesn't fit well around the neck for small people. That is certainly not the experience we want you to have. No worries, we are here to help. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Renue Heat Wrap has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Awful
1 out of 5 stars
AnnBR - 2 years ago
originally posted on Sun Beam
I bought one of these in 2019. It was amazing. It just died and I bought a new one. The new one even though it is the same name is much smaller and does not work as well. The new ones are a waste of money. Regret this purchase.
1 reply from Sunbeam team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear about your experience with the heating pad not being hot enough. We will be more than happy to assist you. Please try to perform the troubleshooting technique below. • Unplug unit from wall outlet • Verify no physical damage to the cord, controller or pad • Verify the AC outlet is functional. • Plug the unit back into the AC outlet • Restart the unit by powering On and selecting desired heat setting • Make sure pad is not folded or bunched in any area If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
Not impressed
2 out of 5 stars
Thumbs down graphic, would not recommend
Artemisdouglas - 2 years ago
After year and half it’s broken already.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear about your experience with the heating pad that is already broken after a year and half. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your heating pad and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Sunbeam® Renue Heat Wrap - Gray has a 1-year limited warranty. Have a great day!