The Key to Inclusion - by Stephen Frost (Paperback)

About the Book

Understand how to build a culture of belonging, embrace diversity and achieve real inclusion as an individual, a team and an organization with this practical guide.

Book Synopsis

Recognising the importance of diversity, belonging and equity is not enough. This book has the practical guidance needed to think differently and make true inclusion a reality.

Edited by Stephen Frost, a leading voice in the Diversity, Equity and Inclusion (DEI) space, this book is a must-have for all those who know that achieving inclusion at work is important but don't know where to start. It covers how to be more inclusive as an individual by changing your mindset and building your cultural intelligence as well as how to develop more inclusive teams by adapting management practice and environments whatever the size or structure of your business. The Key to Inclusion also provides tools, strategies and advice on inclusion at an organizational level through inclusive strategy, leadership, governance, data, systems and processes.

Supported by real-world examples, interviews and case studies from BBC, the UK National Health Service (NHS), AstraZeneca and LinkedIn, this book looks beyond inclusion in the present to examine inclusion in the future and particularly in tech, financial services and TV. With chapters from a diverse group of expert voices, this book is crucial reading for all HR professionals and business leaders who are looking to deliver true inclusion as individuals, in their teams, in their organizations and communities.

Review Quotes

"This fourth book from Steve Frost and community reads like an orchestral masterpiece for busy brains. Drawing on the decade-proven Understand, Lead, Deliver approach, the proof-hungry reader hears from multiple voices around the globe, to further empower knowledge, strategy and action for Self, Organizational systems, and Societal Impact. Good to see how the innovative Inclusion Diagnostic makes its way into embedding ESG, Hybrid work and AI principles too."-- "Cindy Godwin, Head of Social Responsibility, AlixPartners"

"The Key to Inclusion democratizes D&I for leaders at all career stages reflecting modern challenges and rapidly evolving environments, with abundant actionable insights to make a significant positive difference from tomorrow."-- "Masanobu Kurihara, Global Consulting Firm"

"The Key to Inclusion is a great read for anyone looking to create true inclusion by changing their personal and organizational behaviours. The book tackles key topics such as hybrid working, polarisation and the future of inclusion, bringing together experiences and examples from a number of expert voices."-- "David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator"

"The Key to Inclusion takes an holistic approach in this insightful and practical guide, helping the reader understand what individuals, teams and organizations can do to move towards a more inclusive workplace and foster a sense of belonging at work. Each of us has a responsibility to take action now."-- "Fiona Pargeter, Business Psychologist and D&I Leader"

"The Key To Inclusion is genuinely a guide and handbook for those seeking to release the benefits and overcome the challenges associated with DEI. Stephen and the contributors' innate understanding of the interconnected topics is undeniable. This book demystifies seemingly complex subjects, practically empowering the reader to conceive programmes and initiatives that ultimately alter attitudes and biases, creating a pathway for racial equity and fairness to flow. Social justice just gained a new weapon and I highly recommend anyone championing DEI, to arm themselves with a copy."-- "Darren Miller, Co-Founder, The Black Business Institute"

"Essential to leaders, academics, D&I experts, and strategists across sectors & disciplines, 'The Key to Inclusion' is a truly comprehensive and applied work that can act both as a support for individual and team growth as well as a catalyst for tangible change in all forms of organizations. Accessible, robust, researched, grounded and compassionate, the team have spanned the full range of individual, social and systemic factors in this complex topic."-- "Jonathan Stott, Chartered Psychologist & Founder, Honne Partners"

"The book is packed with rational and practical guidance, examples and case studies. It challenges the thinking around DEI and demonstrates not only the obvious of putting inclusion at the core of organizational purpose and strategy, but argues one step further - thinking of inclusion as the strategy. Perhaps we do that and all the rest we are after comes as a result. The book delivers new and refreshing ideas, bringing in nicely the Industry 4.0 and future of work perspectives, to provide the reader with a plethora of ideas and practical tools to unlock talent and teams potential. A fantastic read and highly recommended for people who are in a position to look after other people - all of us."-- "Traian Ivanov, Multinational professional services firm"

"This book is a must-read for those wanting to make significant impact in how their organization think about and implement inclusion initiatives."-- "Sharad Mohan Mishra, President, Group Strategy, TVS"

"This is a-must read practical guide for anyone in business today. Not only does this book include practical tools and methodologies to cultivate and embed an inclusive culture at work, it also challenges our own mindset and unconscious biases to promote self-awareness, enabling better decision making."-- "Rumi Das, Multinational professional services firm"

About the Author

Stephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).