Tracfone Prepaid Card (Email Delivery)

I've just got to rave about how easy this was to buy a refill on Target.com. I'm a long time Tracfone customer & love it. I have 2 days left on my "service days" but due to other obligations, didn't know how I was going to be able to get to the store to actually buy a new card. So I ordered one from here. Emailed to me within minutes! Entered the Pin they sent- voila! 90 more service days. Tracfone & Target- you're both great!!

Received email delivery but it is impossible to use. Kept putting me in an endless loop to reenter my email! Not help frm Target except useless choices. So easy to load directly to you phone from other stores.

How is it that you add this 90-day plan to your phone without seeing exactly what you are getting on the card? I used Tracfone in the past with much better customer service and with some sense of their company moral and ethics when I would call. That has seemingly disappeared. Bought this 90-day card with talk, text and web but Tracfone immediately sent repetitive surveys even after I've texted STOP. This used up a number of the alloted texts of course and in no time it was zeroed out. They count on you not counting your texts so they don't think you know. Had to purchase an add-on text card, then add a 60-day plan due to them zero-ing out my balance! Used their text BALANCE feature to keep checking what the said I had left at one point, and the 366 call minutes I had left was zeroed out after only 285 minutes talking on my phone! Smartphone features give you actual minutes you spend doing everything. I even did the math using the recent calls feature in my phone to double check my actual usage was 285 call minutes, but Tracfone made over an hour of talk time minutes disappear. This is not the first time they've zeroed out minutes assuming no one really checks how many minutes they speak or how many texts they use, so I'm calling them out as the theives that they are. Tracfone is repetively stealing. They just keep nipping away several minutes, texts or data here and there so you can purchase more. Already reported this to the FCC and will let our Attorney General track Tracfone. Someone needs to hold them and any other company trying these tactics accountable.

Don't buy this plan, you are not getting any data or any text. Instead your getting some useless talk time and that's it. Good luck getting technical support, they put someone who doesn't understand any English at the other end explaining to you that you didn't buy the plan with text and data. Go figure, enjoy the loop.

I bought a phone and this plan for my kid and it wasn’t even added to the phone, and now they want me to buy another plan when I bought this one

The rep did not enter my email address correctly so I have never been able to setup an online account - so frustrating - calls to the office have not resulted in a correction.

Good luck getting anyone to help you! Don’t waste your time. You will just get mad and aggravated. Not a good plan for elderly parents. No one speaks good English.

Phone was difficult to swap with the order outdated one. Staff was able to get it switched but spent far more time than it should have. Great crew and a determination to make it happen. My 86 year old father is still learning to use the new phone. Thank you.

This flip phone is perfect for those that just want to easily dial. Its is very easy to set up. The incoming and out going calls come in clear and easy to hear. Love this phone.

My cell phone is basicly for emergency use. This 60 minute plan is just what I need. I love the rollover of unused minutes.

This plan is great to be able to try out the back up phone that was also purchased.

My son was excited about a phone that actually works. The last one I got him was not workable.

I would rate the plan higher if my sister were now using the phone. We had to order another SIM card which arrived today so, I anticipate activating the phone sometime next week when we visit her. I do want to mention the fine help I received from your representatives during a phone conversation last Sunday which resulted in ordering the SIM card.

Being required to buy a "PLAN" with the new 4G phone was very upsetting to me because I didn't want a "plan" and only like "pay as you go". It was finally made clear to me on my second "CHAT" with Customer Service (Thanks Eduardo), that it was a one-time only plan purchase, and so, I was relieved and very happy and just chose the cheapest one. If it had been mandatory to buy a "monthly plan", I would be very unhappy and probably still shopping for an alternative.

Great screen, and large keys for my 84 year old Mom to use.

1 STAR because I HAD to buy it with the phone and never used it!

It took awhile to get connected but it wasn’t their fault.

GO on line order the card. They send you the verification information promptly and then you go on phone and add the card. Easy!

A decent price to add time and minutes to my phone.

Quality services done at a reasonable price. Very good customer service