Dawn Lemon Essence Free & Clear Ez Squeeze Dishwashing Liquid

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We do also want to let you know that we have an Unscented version of Dawn Free & Clear that has no fragrance at all. For more help, please give us a call at (800) 725-3296.

We appreciate you letting us know that you're finding our EZ-Squaze cap difficult to use, Diana, and we're sorry that's been the case. The EZ-Squeeze bottle was designed to provide easier one-handed dosing, and extensive research and consumer testing goes into our products features. However, we realize that preferences can vary from person to person, and your feedback is important to us. If you’re using one of our EZ-Squeeze bottles, and it seems to get harder to dispense over time, there may be buildup on the opening. If so, rinse the cap with water and dry it off to remove the buildup. Your value your loyalty, Diana, and we’d like to talk with you more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

All of our hand dishwashing products should leave your dishes sparkling clean with their grease fighting power, so we're sorry to hear this wasn't your experience with your recent Dawn purchase. We'd like to learn more details to share with our Quality Team and help with this, so please give us a call at (800) 725-3296.

Thanks for taking the time to let us know how you feel, Rose. Your feedback is greatly appreciated, so we'll be sure to pass this along to the rest of our team. If you have questions or would like to share more, give us a call at (800) 725-3296.

We're sorry to hear you didn't have the experience you expected, and assure you that we have many quality checks to ensure you get the best. We hope it helps to know, a lack of suds does not mean the product is not cleaning your dishes. Even if there are very few suds, the solution will continue cleaning the dishes. Using a scouring pad or washing a lot of extra greasy dishes can make the suds disappear more rapidly. To increase the amount of suds, use water that is 105°F to 115°F (40.56°C to 46.11°C), and add the dishwashing liquid to the sink before adding water. We'd like to help you get the most from your Dawn, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.

We're sorry to hear that this has been your experience, and we hope that you're feeling better. We can assure you that our Dawn Free & Clear Lemon Essence has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into our products, and this Dawn version is free of dyes and strong perfumes. We're also sorry to hear that you feel this way about our Dawn Original scent, and we'll make sure that your comments are passed along to the rest of our team. We do recommend that you discontinue use of this particular product, if you haven't already, and we suggest giving our Dawn Free & Clear Fragrance-Free a try, as this product is unscented. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you can.