Portable AM/FM Bluetooth Radio Tonal Brown - Hearth & Hand™ with Magnolia

A: Hello pgh - We appreciate your interest in this item. Looking at the item specifications, I see that the radio comes with an charging cable and it is recommended to have it charged using it. Happy shopping at Target. – Alvin

A: Hello pgh, We are the manufacturer and wanted to reach out with additional information to the answer the retailer gave you. This radio can be charge with a Micro USB charging cable that is plugged into any USB-A power source, a computer, a charging block in an AC outlet, or directly into some sort of USB-A charging port built into a power strip or outlet tap. We hope this information helps! If you need further assistance feel free to email our Tech Support Team at support@ttinno.com.

A: Hello LG! Thank you for reaching out with this great question! Typically when this happens we suggest the following troubleshooting tips. "If you find that the radio AM/FM volume seems much louder than the volume you get when you play music via Bluetooth, then it is likely that the volume on your device that you are sending the music through is turned down. The volume on your device may be turned all the way up, but then when you Bluetooth connect it to the radio it can auto adjust to a lower volume setting. We suggest connecting the radio to your device via Bluetooth, then adjusting the volume on your device all the way up, and then using the radio volume knob to adjust the volume. This should get you the maximum volume output available." However, it looks like you already did this. So, if you still find the volume to be significantly quieter when listening to Bluetooth versus the AM/FM radio then we would suggest exchanging the product at Target as it may be defective. If you need further assistance feel free to email our tech support department at support@ttinno.com. Thank you for choosing Hearth & Hand with Magnolia and have a great day!

A: Hi LG - Thank you for reaching out. If you are facing any issue please feel free to contact Target Guest relations at 1-800-591-3869 - Emma

A: It's an analog dial, so for the FM example of 102.7 you'd tune to a little past the 102 mark. The AM dial has a marker of "x10 KHz", so it goes from 530-1710AM. 710AM would be just past the "70" mark.

A: Hello Andrew - You will be able to get all FM stations but the AM stations are limited to what you see on the dial. Please keep in mind that most radio stations have affiliate stations to ensure that everyone can listen to their content. Happy listening! - Sherry

A: Hello Melb, Thank you for reaching out! We are sorry for the bad experience. Based upon your issue description, we believe the problem has something to do with the battery. Please ensure the power supply being used works with at least 5V 1A input, then plug the radio in for charing, ensure that the red light is on for charging, then charge and confirm that the red light turns off indicating a full charge. After fully charging try using the unit again and if the same issue persists then please return the unit to Target for a new one. If you need further assistance please email our Tech Support Team at support@ttinno.com. Thank you again and have a fabulous day!

A: Hello Erininlove, Thank you for reaching out! This Hearth & Hand Portable AM/FM Bluetooth Radio is a one-to-one connection that transmits or receives. It does not support one-to-many connections or TWS serial connections. Therefore, even if the mobile phone can connect two or more devices at the same time, it cannot realize the synchronous sound of two or more devices. We hope this information helps. If you need further assistance please reach out to our Tech Support Team at support@ttinno.com. Thank you and have a fabulous week!

A: Thank you for reaching out with this great question! The Micro USB port can only be used for charging. In order to play music from a USB you would need a system that could read the USB drive and then have a display screen to sort through the files on that drive. This Radio does not have that capability. You can enjoy music or other media on our Portable Blue Tooth Radio in AM, FM, AUX, or Bluetooth Mode. This Radio is also capable of sending out a Bluetooth signal so that it can connect to something like a wireless headset, at which time you could listen to the AM/FM radio or AUX input through your Radio's bluetooth signal. We hope this information helps. If you need further assistance please email us at support@ttinno.com. Thank you and have a fabulous day!

A: Hello Carla! Thank you for reaching out with this question! It sounds like you are doing the pairing process correctly, so our best troubleshooting advice would be to make sure that the radio has a full charge, then turn the radio off and turn your phone off, then turn both the radio and your phone back on and try the pairing process again. Turn the volume dial up to turn the radio on, then turn the middle dial to BT mode, then open up the Bluetooth pairing screen in your phone's settings, then look for a Bluetooth device called "Hearth & Home XX". Then tap on it to pair. We hope these tips help, but if not the unit may be defective and should be exchanged at Target for a new one. Feel free to email us at support@ttinno.com for a PDF version of the user manual or for any other tech support needs. Thank you and have a fabulous week!

A: Sorry, but this question was sent to us, the manufacturer of a portable AM/FM radio, which is definitely not made of wood. We suggest you get back on Target's website and send your question again, on the cabinet you are wondering about. Thank you and have a great day!

A: Hello rjnp78 - Thank you for your question on Portable AM/FM Bluetooth Radio Tonal Brown. This radio comes with Owner's Manual in kit. For additional information, we request you to contact our Target Guest Services at 1-800-591-3869. - Pavan

A: Hi D - We are sorry to hear this Please call 1-800-440-0680 and our guest services can check on all options for you. We look forward to hearing from you! - Kris