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17" Pipestone Outdoor Column Fire Pit Gray - Threshold™: Modern Propane Gas Firepit with Lava Rock and Cover
About this item
Highlights
- Column outdoor heater makes a great addition to your patio, deck or backyard
- Control knob lets you adjust to the right heat level
- Uses propane/liquid petroleum gas to function
- Weather- and heat-resistant finish is suitable for outdoor use
Description
Threshold™: Quality & Design / Casual classics for house and home.
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Q: what size propane tank do I need
A: This does not hold a full size propane tank which is unfortunate. It holds a one pound propane tank.
submitted bySheri - 2 years agoA: How can it possibly hold a 20lb tank? Standard 20lb tank is 17"T x 12"W. The whole fire column is only 17"T x 9"W. That's the reason we are buying it. It's small.
submitted byDenise - 3 years agoA: definitely does not hold a 20lb tank. 1lb tank fits though. really disappointed having to find that out the hard way.
submitted bymike - 3 years agoA: Hello, It holds a full size propane tank (20lbs) and is really easy to set up. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 3 years agoBrand expert
Q: Do You screw the 1 pound propane tank in to the right? I think gas screws in the opposite direction, but I can't get my 1 pound propane tank to bite the threads and screw in HELP please!
A: Hello, Thank you for reaching out. Our customer service team is on standby to provide technical, and installation assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 1 year agoBrand expert
Q: For the one year warranty, do we need to save the box or receipt or anything? What should we keep?
A: Hello, Thank you for reaching out. We always encourage our customers to hold on to their receipt as proof of purchase. This helps ensure a smooth process when requesting warranty service, replacement parts, or assistance with your product. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email us at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 1 month agoBrand expert
Q: I've tried Colman propane tanks it does not seem to be releasing any of the propane. When I try and light it nothing... is there a specific brand that needs to be used or a trick to lighting it?
A: Hello Riv, Thank you for reaching out. Our customer service team is on standby to provide technical, support for this fire column. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 1 year agoBrand expert
Q: I bought one of these a few years back and it had a glass cyclinder surrounding the lava stones. Although not pictured, does this unit include a glass surround for the lava stones?
A: Hello, thank you for reaching out. This unit does have a protective guard that rests inside the lava stones near the burner to protect flame. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 years agoBrand expert
Q: Is there a trick to screwing in the 1 pound propane tanks? I have tried three different tanks, and I can't get the threads to bite and screw in the tank. I am very frustrated and about to return this.
A: Hello, Thank you for reaching out. Our customer service team is on standby to provide technical, and installation assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 years agoBrand expert
Q: can you change the rocks to the glass colored ones ?
A: Hello, Please contact our customer service team for installation support regarding this item. They can be reached at 877-447-4768 or email at customerservice@ghpgroupinc.com.. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 3 years agoBrand expert
Q: We cannot seem to keep the flame lit. I can light it, hold the control knob for 15 (often more) seconds but as soon as I let go of the knob the flame dies out. Any suggestions?
A: Hello Gary, our customer service technical support team will help you trouble shoot, and diagnose the problem. They can also provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 3 years agoBrand expert
Q: Does this item have auto ignition or do you have to light it manually?
A: Hello Danielle, after assembling the gas tank, push and turn the control knob, counter-clockwise, then use a match or lighter to light the firebowl. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 3 years agoBrand expert
Related Categories
- Fire Pits
- Outdoor Heating Accessories
- Outdoor Heating Covers
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- Threshold Patio & Garden
- Outdoor Furniture Covers