Breville 12c Grind Control Drip Coffee Maker Brushed Stainless Steel BDC650BSS: Programmable Grinder, Thermal Carafe

I’ve used this product for a couple of years now and have diligently maintained it by cleaning the disc which gums up with coffee bean extract generated from the grinding process and the clearing the grinding shoot. Lately, in spite of thoroughly disassembling and cleaning the grinding burrs and ground coffee shoot and adjusting the grind size and coffee strength the amount of coffee dropped is insufficient to produce a medium or strong coffee drink. I was thinking it may need a new set of burrs and a new filter, but only the upper burr is listed as an available part. Obviously I paid a lot of money for this product, Breville, please help

My wife and I were searching for a good coffee machine with a grinder that also served a single cup in addition to multiple servings. We tried and returned multiple machines some quite expensive. We were happy to find this Breville. It lived up to all expectations and we were very pleased with the machine EXCEPT the carafe has to be the dumbest set up ever. The pour mechanics of the carafe is mind boggling. We’ve had the machine for over a month and I’m convinced we are doing something wrong because there’s no way anyone would have created a machine that requires the carafe to be turned completely upside down just to pour a cup of coffee. There’s no way I could recommend this machine just due to this bonehead mistake. It is a 5 star machine but gets a 2 just for this ridiculous set up. It’s like building the world’s greatest vehicle and forgetting the steering wheel. Whoever developed this needs to move into a field that doesn’t require the pouring of any liquid. A simple change of the carafe is all that’s needed but until then I guess the search continues for us.

I have had constant issues with the water level not reading the first three cup and always stopping at nine even when the float says it's full. Now the it will no longer dispense the water from the basket, it just over flows. There seems to be alot glitches with this coffee maker. I love having grinder integrated and the multiple cup sizes, but its just not worth problems I am having This is headed to trash today.

My anticipation for the Breville Grind Control was high, given my positive experiences with four other Breville products. However, the Grind Control has been a significant letdown from the beginning, especially considering its sleek design. The grinder is the main issue. It’s inconsistent and fails to work correctly most of the time, ultimately defeating the purpose of an integrated grinder. I’ve followed all the necessary steps to adjust for different coffee beans, grind sizes, and cleaning, but the problem persists. Given the price and my previous experiences with Breville, I had high expectations for the Grind Control. However, the significant drop in performance compared to Breville’s other products has been a source of frustration. I had hoped this would be a long-term addition to my kitchen, but the ongoing issues with the grinder have left me regretting this purchase.

We have had this coffee pot for a year and a half. We absolutely loved the coffee maker for the first 3 most and did clean after every use. The coffee maker then began to shut down and not grind the beans every other day. Now it doesn't even grind as well and coffee is not as good. Expected more from Breville!

I have this machine for 4 years and I love it. I use it everyday! It requires a good cleaning every now and then, but so does all coffee machines.

Quieter than expected. Nice brew control

This is the worst coffee maker we have ever had. It needs to be cleaned about three times a week or it doesn’t grind enough beans and the coffee is very weak.

I bought this because I wanted a 2-in-1 coffee grinder and drip coffee brewer. It does that well. HOWEVER, the design has several oversights that make operating the machine very annoying. 1) the carafe that comes with the set is designed so that you need to fully invert it in order to pour the coffee, and even still the lip around the top prevents you from emptying out all the liquid (coffee, or water when washing). 2) the machine has a mode to brew directly into a cup or mug, but because it has a valve designed for the carafe, a significant amount of coffee remains in the filter basket unless you press the button on the underside where the carafe would, and risk burning yourself to let out the remaining liquid. 3) the filter basket does continue to drip from the aforementioned valve when it swings open causing a mess on the counter top 4) the grounds are not well contained in the filter basket, leaving you with several separate pieces to disassemble and clean after every use. Overall disappointed, I feel the product achieved its main goal and would be awesome if there was any thought put into the actual user experience. Another brand 2-in-1 would almost have to be better.

Despite making 30 cups of coffee & 10 pots of coffee the chemical taste was terrible I returned it after Brewville had no solution we have had the exact coffee maker for over 10 years with lifetime warranty and was told our model was discontinued very disappointed

Bought this Jan 2022 and it worked great for about two years, but now it won't actually brew the correct cup size. Trying to make a single cup of coffee requires 3-4 attempts before enough water is poured into the mug. Trying to make a carafe of coffee is almost hopeless, it just bubbles and steams for 10min and nothing is actually brewed. Pretty disappointing considering how expensive it is.

I would normally rate a 5 star or 1. I hesitated on the purchase as there were a lot of 1 ratings. As it turns out this was one the best coffee makers I've had. As with most automated grinders. You can not use oily beams. And I would give it a thorough cleaning once a month. My biggest disappointment for the money we paid for it, is it only last 4 years before it stopped working.

I purchased this coffee maker a couple of months ago. It’s not worth the money!! The grinder clogs frequently and is tedious to take apart, clean and troubleshoot. The coffee does not brew fast and I have also had the carafe overflow as the machine does not seem to accurately detect the amount of water in it. Also, it has a very big stature and barely fits on my counter in the corner under a cabinet. It’s very disappointing… I was excited to have a high end product to enjoy and have gone back to a basic coffee maker and grinder as I am tired of fooling with this.

Quitting k-cups, I thought this coffee maker would help me stop using Keurig (used one for 15 years). I like the freshly ground coffee. It tastes so much better. There are a couple of things I don’t care for about the machine. I’m not sure why the carafe leaks sometimes, especially when it reaches the bottom, I can never pour that last bit of coffee. It’s a bit difficult to clean the carafe because of its slender opening. If I could fix it, I would change the carafe design slightly. Also, it would be helpful if the carafe would stay warm on the stand while I’m between cups by having a warming tray. It would also be nice if it could dispense hot water for tea. I still won’t go back to k-cups due to the freshness of the coffee.

I bought this machine a little over a year ago. I own several Breville products and have never had an issue. After a few months, the sensor that measures how many cups of water are poured in the machine stopped working. It wont sense the first 5 cups of water, so it makes less coffee and there is water left in the machine. We sent it in for repairs. It came back fixed, but then after 60 days, it happened again. We clean the product regularly, use the same filtered water, same coffee beans, everything. It will work for a few days and then the sensor goes out again.

Just what i was looking for and all in one grinder coffee maker. Simple and quick makes a great cup of coffee. One can adjust grind and strength either per cup or for carafe. The One reason that I gave it a 4 star instead of a 5 star is that the water container is NOT removable. You need to follow the easy directions to pump out the water when you need to but I like to make sure there is not old water and without being able to take the tank off I am not sure if all the old water is out of the tank.

I bought this about a month ago. I love the grind and brew coffee maker. The only thing I don’t like is the Shoot doesn’t open when you unlock the hopper and remove it to clean the grinder Shoot. I have to unplug it and plug it back in for the shoot to open. You do have to keep the shoot cleaned out I clean it every couple weeks. This is the 3rd one I’ve gotten well worth the money. Just remember you do have to clean the Shoot or it will plug up with ground coffee and it won’t grind. It’s easy to clean. I would recommend this coffee maker.

I've owned this machine for about two years and it requires constant maintenance to keep it going. It doesn't grind well, the silver disc is always plugging the machine up, seems like a new problem every day. Highly recommend avoiding this machine.

Machine internally malfunctioned within 2 months of warranty ending. Cleaned regularly.

First time Drip coffee machine owner.. all seems great, with the customization features- timer to start morning coffee - wifes raves about the taste and freshness of the fresh gournd coffee compared to Nesspresso. Take slight effort to clean, but took about 1.5 days to get it down and seems pretty easy and straightforward. Breville is quiality procduct and have never been dissapointed. All good!, in fact perfect!