Breville 12c Grind Control Drip Coffee Maker Brushed Stainless Steel BDC650BSS: Programmable Grinder, Thermal Carafe

Daily and weekly maintenance or it will not work. The coffee is good, quality product, but you have to do intense cleaning once a week to keep grinder working (it jams bad). Unforgiving machine, do the maintenance or suffer.

I have owned this machine for a few years and it makes great coffee. I would give this 5 stars but the grind size knob does not adjust from anything but a level 3, which is annoying. Also, the carafe is impossible to pour from without turning it fully upside down and my lid broke from washing it in the sink! I wish replacement parts were cheaper or if someone at Breville could help me out with these issues.

Stupid carafe ! You have to literally flip the coffee pot upside down to get the coffee to come out !

I bought a month ago and I’m really happy.

I've had this for 3 days and the first day was fine. Now the filter overflows and no coffee comes out and I clean it THOROUGHLY after every use. Then the WORST part, after it is done brewing and I manually let the coffee into my cup since it wont work, the door SWINGS open and grinds and water fly everywhere and I have to clean up the counter. Does anyone know how to stop it from auto opening the filter basket after EVERY brew so this mess is prevented?

We have been through many coffee machines, switched to grinder/brewer many years ago. This is by far the best machine we've ever had, should it ever fail, we'll get another one just like it (we brew every single day). Just keep it clean, it'll do the rest. This is of course a home model, if you wish a super-professional machine, you will have to dish out several thousand dollars and the end product will not be much different if at all.

I own several Breville products and have had nothing but great experiences and this drip coffee machine is no exception! I bought this about a year ago and have had no issues with it. The carafe keeps the coffee hot, the grinder does a great job dosing out the correct amount of coffee grinds in ratio to the amount of water you put in - I can go on about how great this drip coffee machine is! Like any coffee machine, you have to be diligent about descaling it and I’ve literally had no issues! Highly recommend!!

We purchased a Breville coffee machine expecting a premium experience, but after repeated frustrations, we feel compelled to share our disappointment. Given the significant cost, we expected a well-designed, high-performing machine, but instead, we’ve encountered multiple design flaws and brewing issues that make it more of a burden than a benefit. 1. Serious Functional Issues – The coffee basket door spontaneously opens mid-brew, which creates a huge mess. The retailer has refused us a refund. Additionally, the machine consistently overflows when we use the recommended amount of coffee, leaving the interior caked with grounds. No matter how we adjust grind size, ground amount, or coffee brand, the brew is weak. 2. Poor Carafe Design – The carafe is bulky and awkward to use. The handle is too close to the body, making it difficult to hold properly. The top opening is too small, making it impossible to scrub without a separate tool. Worse, you have to turn the carafe completely upside down to pour out the last of the water or coffee, which always results in spills. Further, the grounds that make it into the carafe end up getting trapped inside because of the enclosed ring-top. 3. Lack of Customization – Unlike other machines, you can’t adjust the brew strength when using pre-ground coffee, limiting its functionality compared to other models. 4. Bulky and Overpriced – The machine takes up an excessive amount of counter space and, while sleek in photos, is clunky and oversized in reality. Given all these issues, it simply does not justify its high price. At this price point, we expected a reliable, thoughtfully designed coffee maker that delivers quality coffee without daily frustration. Instead, we’re left with an overpriced, underperforming machine that creates messes, weak coffee, and constant headaches. We are requesting a refund but both Breville and the retailer have declined. We are so angry with how it performs we're actually going to eat the $$ and buy another brand. Yes, it's THAT bad. We hope Breville will stand behind its products and customer satisfaction by addressing this issue.

I dont understand why Breville cannt fix issues with this machine? I got this one in september 2024, and regret buying it. I make 350ml coffee per day and deep clean it once a week and still have issues. Without giving error message, spring out door would just open in the middle of brew and spill coffee all over, this happens once a week or every other week. carafe is useless as its very hard to pourcoffee from and even harder to clean. So so disappointing!

Breville said they made design improvements to this model... they actually made it WORSE! The chute is horizontal, so guess what happens when ground coffee sits on a horizontal surface and steam from hot water comes into contact with it? That's right - it hardens and plugs up the hole. And the feature that's supposed to expose the hole for cleaning? Doesn't work, so you have to "trick it" into staying open. But of course, you won't have this problem, because never mind just the chute plugging - they made the bean hopper hole SMALLER, so naturally, when the beans agglomerate on occasion there are no beans falling on into the grinder, and you're basically making a hot pot of water. Oh, and by the way, they also didn't do a very good job of isolating the electronics - the display regularly fogs up. And there are other issues with the user operating setup that are annoying as well... I normally don't raise a stink regarding product review (even for bad products), and I know I didn't just get a lemon of a coffee maker - THIS IS THE SECOND ONE OF THIS BRAND AND MODEL I'VE BEEN THROUGH - SAME ISSUES!!! Breville - never again...

I’ve bought 2 of these machines in the last 3 years and they both stopped working after a year and half. The error code for 1 is a large engineering issue. Waste of money, don’t buy this machine. Not possible to keep the grind shoot clean enough to avoid this error code, the machine will eventually stop working.

I have had this coffee maker for a number of years - 5 at least. I recently purchased another Breville product and wanted to provide a review for the Grind Control. This is my go to coffee maker. I like coffee, from pour overs to espresso. I love the Grind Control as my go to automatic option, especially when having a large crowd over. Everyone loves the quality of the coffee. I love the precision of the grind and the ease of cleaning and use. I have had zero issues with it. I also like the ability to switch it to a single cup or to use pre-ground. The carafe keeps coffee hot. The machine is intuitive for required descaling, too. I originally bought this because I was purchasing beans directly from a source outside of the US and it was advantageous to buy them 10 pounds at a time. I have run a lot of beans through this machine and could not be happier. It is pricey, but you get what you pay for and you get a very high quality cup of coffee with little effort. I would buy this again if anything happened to it.

I bought coffee machine with grinder a little bit over a year ago. Must say that I don’t use machine every day, it’s usually about 50% of use. Never thought I’ll be so unhappy with breville brand. Carafe after first time of use was impossible to clean to original condition. No easy to pour coffee from that carafe plus some smell besides coffee I tast every time making coffee. I’m very unhappy with this product. For these money, for light use it’s very disappointing.

I bought this particular machine because I love having a built in grinder - it's the kind of thing I'm willing to shell out extra for. In that regard this coffee machine is a 5/5 - it make a seriously good cup of coffee. However, there are massive issues with how the machine is constructed that cause me routine frustration. For starters, the carafe, while good at insulating the coffee, is constructed with a narrow lip that makes pouring liquid out as well as hand cleaning the interior. Count on this thing getting irreversibly stained on the inside, because there's no way you're going to get in there to scrub it like you'd need to. The second issue is with the grinder, or more accurately the disc between the hopper and the basket. The square open region frequently accumulates grinds, and if you forget to regularly clear these out they will harden and totally block off the opening to the point that you have to peel the solid mass off before the grinder will function again. The grinder USUALLY works as intended if you keep an eye on those things, but sometimes it'll stop feeding beans towards the tail end of a grind, causing you to end up with a weaker pot of coffee than you may have wanted. Sometimes the grinder just clogs up without any apparent blockage and the only way to clear it is to brush, test, and repeat until it starts working again. On one hand, if you're willing to deal with this machine's eccentricities the end product is excellent once you've worked out how to make your desired strength coffee with it. On the other hand, if having a built in grinder isn't a feature you really care about there's much better options on the market at this price point.

I had high expectations for the Breville Grinder and Pot, but unfortunately, it has been a disappointment. After just a couple of months, the grinder has stopped working despite following all cleaning and maintenance instructions after each use. While I typically love this brand, this product is simply not worth the money. It requires too much effort for something that should be reliable and efficient.

I’ve used this product for a couple of years now and have diligently maintained it by cleaning the disc which gums up with coffee bean extract generated from the grinding process and the clearing the grinding shoot. Lately, in spite of thoroughly disassembling and cleaning the grinding burrs and ground coffee shoot and adjusting the grind size and coffee strength the amount of coffee dropped is insufficient to produce a medium or strong coffee drink. I was thinking it may need a new set of burrs and a new filter, but only the upper burr is listed as an available part. Obviously I paid a lot of money for this product, Breville, please help

My wife and I were searching for a good coffee machine with a grinder that also served a single cup in addition to multiple servings. We tried and returned multiple machines some quite expensive. We were happy to find this Breville. It lived up to all expectations and we were very pleased with the machine EXCEPT the carafe has to be the dumbest set up ever. The pour mechanics of the carafe is mind boggling. We’ve had the machine for over a month and I’m convinced we are doing something wrong because there’s no way anyone would have created a machine that requires the carafe to be turned completely upside down just to pour a cup of coffee. There’s no way I could recommend this machine just due to this bonehead mistake. It is a 5 star machine but gets a 2 just for this ridiculous set up. It’s like building the world’s greatest vehicle and forgetting the steering wheel. Whoever developed this needs to move into a field that doesn’t require the pouring of any liquid. A simple change of the carafe is all that’s needed but until then I guess the search continues for us.

I have had constant issues with the water level not reading the first three cup and always stopping at nine even when the float says it's full. Now the it will no longer dispense the water from the basket, it just over flows. There seems to be alot glitches with this coffee maker. I love having grinder integrated and the multiple cup sizes, but its just not worth problems I am having This is headed to trash today.

My anticipation for the Breville Grind Control was high, given my positive experiences with four other Breville products. However, the Grind Control has been a significant letdown from the beginning, especially considering its sleek design. The grinder is the main issue. It’s inconsistent and fails to work correctly most of the time, ultimately defeating the purpose of an integrated grinder. I’ve followed all the necessary steps to adjust for different coffee beans, grind sizes, and cleaning, but the problem persists. Given the price and my previous experiences with Breville, I had high expectations for the Grind Control. However, the significant drop in performance compared to Breville’s other products has been a source of frustration. I had hoped this would be a long-term addition to my kitchen, but the ongoing issues with the grinder have left me regretting this purchase.

We have had this coffee pot for a year and a half. We absolutely loved the coffee maker for the first 3 most and did clean after every use. The coffee maker then began to shut down and not grind the beans every other day. Now it doesn't even grind as well and coffee is not as good. Expected more from Breville!