Downy Infusions Calm Dryer Sheets

We’re very sorry you’re unhappy with the size of your Downy Dryer Sheets purchase, Cooper. When we design our products, we do extensive research and consumer testing to create features that we think you'll love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, and we'll be sure to share your comments on this with the rest of our team. In the meantime, we'd like to gather more information about the product to help us make this right for you. For assistance, please give us a call at (800) 688-7638.

We're very sorry to hear that oil spots were left on your clothes after using Downy Calm Dryer Sheets. Our products go through many quality checks to ensure they bring you excellent results. We understand that this isn't the case here, and we appreciate you bringing this to our attention. Any fabric softener can cause a greasy spot if it comes in direct contact with the fabric. The good news is that if the staining is from the dryer sheets, it should be removable by the following steps: - For small spots: dampen spots with warm to hot water and rub with bar soap. Rinse, repeat, machine launder. - For large spots: rewash items using a double dose of laundry detergent and the hottest water safe for the fabric. Sometimes it's necessary to repeat the treatment in order to remove all of the staining. For best results when using Downy Dryer Sheets, be sure to use the correct dryer heat setting according to the care tag and try not to dry the load longer than necessary. We would like to gather a little more information about your experience to share this report with our Quality Team and to help us further assist you. When you have the chance, please give us a call at (800) 688-7638.

We’re sorry to hear you're not enjoying the smell of our Dryer Sheets! We understand that preferences can vary from person to person, and we design our products with our customers in mind, in hopes that you'll love it as much as we do. So we apologize that that's not the case this time. Please know that comments like yours are how we determine the decisions we make about future products and changes, so you can be assured that we will be sharing your comments with the rest of our team! If you'd like to tell us more, and so we can help you find a scent you may enjoy more, give us a call: (800) 688-7638

We’re sorry to hear you're not enjoying the smell of our Dryer Sheet! We understand that preferences can vary from person to person, and we design our products with our customers in mind, in hopes that you'll love it as much as we do. So we apologize that that's not the case this time. We're happy to hear that you were refunded for this product, but if you'd like to share any additional information, we're always here for you! (800) 688-7638

We're sorry to hear that you're unhappy with your Downy Dryer Sheets, and we appreciate you taking the time to share your feeback with us! Our products go through strict testing to make sure they provide effective results every time when used as directed, so what you've described isn't what we'd normally expect, and we're grateful you let us know. We'd love to help you find the right product for you and assist further with this; please give us a call at (800) 688-7638, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

We're very sorry to hear this! Our Dryer Sheets go through strict quality checks to ensure they smell great and work well in your laundry every time. So we apologize that wasn't your experience this time. An Acetone smell is certainly not something that we would expect. This could be caused by the sheets being exposed to extreme hot or cold temperatures. We recommend always storing them in a cool (but not cold), dry place. Additionally, if the sheets are very old this has the potential to affect the perfume as well. Regardless, we would like to learn more about your experience, as well as make this right. Give us a call when you have a chance so we can help: (800) 688-7638