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Target Online store #3991
About this item
Highlights
- Built-In Rechargeable Battery – 80 Minute Battery Life
- Temperature Range – 120°F - 145°F
- Smart LED – Indicates When Beverage has Reached Your Perfect Temperature
- Safe to hand wash – Fully submersible up to 1 meter deep.
- Ember App – Set Your Temperature and Customize Presets. iOS and Android compatible.
Description
Designed for home or office, the Ember Mug², 14 oz does more than simply keep your coffee hot. Our smart mug allows you to set an exact drinking temperature, so your coffee is never too hot, or too cold.
Ember then maintains your chosen temperature for 80 minutes so your hot beverage stays perfect.
Ember then maintains your chosen temperature for 80 minutes so your hot beverage stays perfect.
Number of Pieces: 2
Dimensions (Overall): 4.6 Inches (H) x 4.5 Inches (W)
Capacity (Volume): 14 Ounces
Service For: 1
Includes: 1 Mug, 1 Coaster
Used For: Hot Beverages
Material: Polycarbonate, Stainless Steel, Plastic
Care & Cleaning: Hand Wash
TCIN: 81529010
UPC: 810011401136
Item Number (DPCI): 072-08-5339
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 6.3 inches length x 6.2 inches width x 5.9 inches height
Estimated ship weight: 2.65 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Are there lids for ember mug?
submitted by Rosa - 3 years ago
A: Ember now has lids for both the 10oz and 14oz ceramic mugs! The great thing about the lid is it not only helps prevent spills, it doubles the life of the battery!
submitted byBrand Expert - 1 year agoA: Hi there! We currently don't have lids for the Ember mug at this moment, (Just our Travel Mugs). We'd be happy to pass this interest along to our team!
submitted byEmber, Inc. - 3 years agoBrand expertA: no lids. I put a silicone lid on mine if my coffee sits for awhile. this extends the length of the charge.
submitted byRobshop - 2 years ago
Q: Does the white version stain at all, and if so is it easy to clean/remove the stain?
submitted by Matt - 4 years ago
A: Mine stained in about a month. And I rinse mine every day I use it and probably a handwashing once a week.
submitted byNH - 3 years agoA: Hi Matt, thanks for reaching out! For best care and maintenance, we would recommend rinsing your mug with water soon after finishing your beverage to avoid letting it sit on the paint for too long. For best results, we also recommend hand-washing the Ember with warm water, mild dish soap, and a soft sponge.
submitted byEmber, Inc. - 4 years agoBrand expertA: I have two white mugs. both are stained and I do take care of them. I will not buy the white again. other than that, I love the ember mugs.
submitted byRobshop - 2 years ago
Q: On my copper mug the copper color has chipped off on the bottom. Not all the way but 2 scrapes I am concerned I’m ingesting copper particles.??? Very concerned
submitted by Lisa - 10 months ago
A: Sorry to hear you are having an issue with the Mug's coating. Reach out to our team via email at support@ember.com. Rest assured the mug/its metallic coating are FDA-approved food-safe and non-toxic
submitted byBrand Expert - 8 months ago
Q: What is the country of origin?
submitted by WhereIsItMade - 1 year ago
A: Country of origin is China.
submitted byBrand Expert - 1 year ago
Q: Is it safe to pour boiling water directly in this mug? For example, i boil water and want to make a cup of tea. i'd normally pour between 190F to 200F water directly in the cup to steep the tea bag...
submitted by Dane - 1 year ago
A: The recommendation is to use hot water, not boiling as the boiling water could overheat the battery.
submitted byBrand Expert - 1 year ago
Q: Do you have to sign up for an account to begin using this device? If so, do I have to consent to data collection like location services?
submitted by Liberty - 2 years ago
A: The Ember Mug App does require an account to adjust the set temperature, however the Ember mug will heat to the default set temperature of 135F without the app. Android does require location services to be turned on for bluetooth. We also have an option to opt out of sharing data with Ember.
submitted byEmber, Inc. - 2 years agoBrand expert
Q: How does the battery recharge? USB or plug?
submitted by eileen - 4 years ago
A: Hi eileen, thanks for reaching out! Each Ember Mug is sold fully packaged with a charging coaster included, along with a US 2-prong power source wall plug-in that can accept anything between 100VAC and 240VAC.
submitted byEmber, Inc. - 4 years agoBrand expert
Q: Is the inside of the mug ceramic lined or stainless steel?
submitted by Mama405 - 4 months ago
Q: Does this fit into a cup holder in a car?
submitted by Bsharp - 5 months ago
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4.5 out of 5 stars with 12824 reviews
design: 3.99 out of 5
ease of use: 4.05 out of 5
easy to clean: 4.19 out of 5
quality: 3.79 out of 5
value: 3.24 out of 5
62% would recommend
86 recommendations
Broke!
1 out of 5 stars
Thumbs down graphic, would not recommend
Alanna - 9 days ago, Verified purchaser
Broke after a few months.
EMBER DEFECT
1 out of 5 stars
EMBER DEFECT - 13 days ago
originally posted on ember.com
Good afternoon. This coffee cup is very innovative and very well thought out. It has the terrible result of failing to load and also fails to connect. My wife has an iPhone, and I have a Samsung. It was useless. It's incredibly frustrating to get overpriced for a simple cup, and worse still, I haven't used it for more than 20 coffees and less than a year after receiving it.
Just a mug
1 out of 5 stars
PJ - 14 days ago
originally posted on ember.com
Our ember mug just never won our hearts. It’s such a great concept but poorly executed. The round bottom makes it tip over easily with the slightest bump. It quit charging after 6 months. Now it’s just a mug. A very expensive mug.
Stopped Working After Less Than 50 Uses
1 out of 5 stars
Steve53 - 17 days ago
originally posted on ember.com
Stopped working after 7 months and less than 50 uses. Was hand washed and fully dried only. Power to the pins confirmed good at 19 volts so either the mug died or one/both pins aren't making contact (I suspect the former).
Great Features
5 out of 5 stars
Moms Cup - 19 days ago
originally posted on ember.com
Got this for my birthday it’s awesome I love it and love my hot coffee
(no review title)
1 out of 5 stars
Dee - 21 days ago
originally posted on ember.com
Charging base fails after a couple months. No phone # to contact only email and then they don’t respond. This issue with base is very common
Better than expected
5 out of 5 stars
Hotdog2020 - 21 days ago
originally posted on ember.com
I like my coffee hot. I had a coffee mug but the coffee would get warm before I could finish it. This was a gift from my daughter and son in law. I love my coffee hot and it keeps my coffee at the exact temperature for the time I need it... I rate this right up there with my favorite tools.
(no review title)
1 out of 5 stars
Annoyed123 - 23 days ago
originally posted on ember.com
This is a terrible product. It always goes cold even if I'm charging. I have to constantly go into the app to raise it to the highest level and adjust to my preferences. It's just a high maintenance product that's not even as good as thermos. I've stopped using it until they do a better product update that doesn't require you to go into a janky app every multiple times a day, it should be customizable to your preset preferences.
Bluetooth issue is frustrating
1 out of 5 stars
jerrykii - 26 days ago
originally posted on ember.com
Until the Bluetooth and charge base pogo issue is fixed can't rate this better. Other then that I love the mug.
Poor Quality
1 out of 5 stars
Babyrn2 - 30 days ago
originally posted on ember.com
This mug has chips and flakes on the bottom of the inside. Very disappointed, especially for what it cost. Barely had it for one year. Would not recommend.
Defective Mugs and Radio Silence from company
1 out of 5 stars
Cory - 1 month ago
originally posted on ember.com
Stopped working after one month. Says it’s empty when it’s not. Likely because of a firmware update bug. Ember has refused to reply to requests for support or refund. Many cases of this being reported. I’m going to report Ember to the Better Business Bureau, as are many other people.
Battery
1 out of 5 stars
Thumbs down graphic, would not recommend
Hot Coffee Lover - 1 month ago, Verified purchaser
I bought this mug to replace my rose gold Ember that lasted me about a year and a half. This mug never charges to 100%. The most it has changed to is 80% and it only lasts for about 45 minutes. It began to fail after about 1 month. The charge on my last ember mug lasted for about 2 hours until it stopped charging. I have also owned a travel Ember mug, and the change lasts for about 1.5 - 2 hours. This mug is defective. I am highly disappointed considering the cost of this mug.
Great
5 out of 5 stars
Ember - 1 month ago
originally posted on ember.com
I received this as a gift. I love it. I don’t use any other mug for my coffee.
Morning Ritual!
5 out of 5 stars
Sunflower - 1 month ago
originally posted on ember.com
I bought one for hubby last year and he loves it. I finally got mine and I love my morning ritual now. A lovely cup of hot tea while watching the birds.
Works until it doesn't
1 out of 5 stars
Thumbs down graphic, would not recommend
SDB - 2 months ago
My wife and I got two of these and loved them at first. What a great concept for parents that have to walk away from their coffee sometimes only to have it be cold when you get back. We used them regularly- the battery didn't last long but it wasn't a huge problem to use the charging coaster. About a month ago, I noticed the mug would keep shutting off or disconnecting from the app. No problem, tech needs to be reset/rebooted from time to time. Unpair, delete and reinstall the app right? It got worse so I tried it again twice. Now the mug won't go into pairing mode so the app can't recognize it. This would have still been ok since the default temp is 135 even if the app isn't involved but the mug doesn't stay on. I submitted a service request that has gone unanswered and found that others have had this experience too. Same issues with my wife's mug. Coffee isn't supposed to be this aggravating nor should $100 mugs.
Fantastic product
5 out of 5 stars
Don't microwave - 2 months ago
originally posted on ember.com
It was a great cup until I accidentally microwaved it
great cup
4 out of 5 stars
dekh - 2 months ago
originally posted on ember.com
I love this cup, in fact I have two, one is 7-8 yrs old. I've had to replace the charging plate FIVE times, due to the prongs sticking in the down position. I just read a review from "Steve" who said put a drop of vinegar on them, wait awhile, and they pop back up again. And it WORKS!! HAPPY!!!! He also said use MTK oil after but I dont know what that is. The other thing is alot of people are upset that the app connection doesnt work. I found that too, so I stopped using it and my cup works just fine. Just a thought. :)
Trash, save your money
1 out of 5 stars
Waterlogged - 2 months ago
originally posted on ember.com
I have had my Ember mug for about two years and have needed to replace the charging pad and now the replacement charger has also failed. POOR quality charging pads. Save your money unless you just want to have a nice looking mug that doesn’t hold a charge. I’ll never spent any more money on these products.
No support
1 out of 5 stars
NotHappy - 2 months ago
originally posted on ember.com
Mug 2 - stopped working after a few days - tried all of the solutions offered online with no luck - emailed support- no reply 10 days later
Disappointed
1 out of 5 stars
Gary - 2 months ago
originally posted on ember.com
We've had the mug about two years, and the two contact heating pins in the charging base have lost their 'springy-ness" and no longer make good contact with the bottom of the mug. The unit, therefore, is essentially worthless. Too bad, because when it was working, it was great.