all
scooters-hoverboards| Model | Scooter Weight | Holds Up To | Suggested Age |
|---|---|---|---|
| 2-Wheel Kick Scooter | 6 - 13 lbs | up to 143 - 222 lbs | 5 - 8+ years |
| 3-Wheel Kick Scooter | 14.25 lbs | up to 143 lbs | 3+ years |
| Pro Scooter | 7 - 13 lbs | up to 143 - 222 lbs | 5 - 8+ years |
| Electric Scooter | 21 lbs | up to 120 - 220 lbs | 8+ years |
| Self-Balancing and Hoverboards | 8 - 28 lbs | up to 176 - 220 lbs | 8 - 18+ years |
All Sizes in Inches Unless Otherwise Stated
A: Dear Valued Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the missing charger in your hoverboard order. This is not the level of service we aim to provide to our customers, and we deeply regret that you experienced this issue. Please contact us at 1 (844) 585-7462, available from 9 am to 5 pm EST, so we can resolve this matter promptly. We truly appreciate your understanding and patience, and we are committed to ensuring your satisfaction. Best Regards, Customer Service Team at Jetson
A: We're terribly sorry to hear this, and we want to help! Please contact us at reviewresponse@ridejetson.com so that we can gather some additional information in order to better assist you!
A: Dear Valued Customer, Thank you for reaching out with your question about the Jetson Pixel Hoverboard! The board is crafted to accommodate beginners, and to help new riders, it includes a user manual with detailed guidance. Additionally, we have a helpful video guide available at the following link: https://www.youtube.com/watch?v=xkbD-s0RcWM. If you have any further questions or need assistance, don’t hesitate to contact our customer service team at 1 (844) 585-7462, available daily from 9 AM to 5 PM EST, or email us at help@ridejetson.com. We’re here to help you get the most out of your riding experience! Best Regards, Customer Service Team at Jetson
A: Dear Valued Customers, Yes, the Jetson Pixel Hoverboard can be used on carpet, but its performance may vary depending on the type of carpet. On low-pile carpets, it should work relatively well, though you might notice reduced speed and responsiveness. On high-pile or thick carpets, the hoverboard might struggle due to increased resistance. For the best experience, it's recommended to use the hoverboard on smooth, flat surfaces like hardwood floors, tiles, or pavements. We hope this information helps! For further inquiries or assistance, please reach us at our toll-free number, 1 (844) 585-7462, available from 9 am to 5 pm EST. We are more than happy to assist! Best Regards, Customer Service Team at Jetson
A: Dear Mary, Thank you for reaching out! Yes, the Jetson Pixel Hoverboard can be converted by adding a JetKart attachment with a seat. To ensure you get the right JetKart for compatibility, please feel free to contact us at 1 (844) 585-7462 between 9 AM and 5 PM EST. We’ll be more than happy to assist you with any questions or help you find the perfect fit. Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for your question! The Jetkart 3.0 is compatible with most Jetson Hoverboards, including the Jetson Pixel Hoverboard. If you have any additional questions or need assistance, please don’t hesitate to reach out to us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST. We’re more than happy to assist and ensure you have everything you need for a great experience. Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for reaching out! The Jetson Pixel Hoverboard does feature Bluetooth® connectivity, allowing you to stream a personal riding soundtrack through the built-in Bluetooth® speaker. However, please note that it is not waterproof, so we recommend protecting it from water and moisture. We hope this information helps! For any further inquiries or assistance, please feel free to reach us at our toll-free number, 1 (844) 585-7462, available from 9 am to 5 pm EST. We’re more than happy to assist you! Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for bringing this matter to our attention. We sincerely apologize that your Jetson Pixel Hoverboard is not holding a full charge as expected. The hoverboard is designed to provide a maximum run time of 40 minutes, so we understand your frustration. This is not the level of service we aim to provide, and we are committed to ensuring every customer is satisfied with their purchase and experience. To resolve this issue as quickly as possible, please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST. We look forward to assisting you. Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for reaching out! The Jetson Pixel Hoverboard is compatible with a Jetcart or seat attachment. To ensure you get the best fit for your Jetcart, please feel free to contact us at 1 (844) 585-7462, available from 9am to 5pm EST. We’re more than happy to assist you! Best Regards, Customer Service Team at Jetson
A: Dear Jac, Thank you for reaching out! The turn-on and turn-off tune on the Jetson Pixel Hoverboard is a built-in feature, and unfortunately, the volume cannot be adjusted. If you have any further inquiries or need assistance, feel free to contact us at our toll-free number, 1 (844) 585-7462, from 9am to 5pm EST. We're more than happy to help! Best Regards, Customer Service Team at Jetson
