Native Coconut & Vanilla Moisturizing Shampoo

A: Mine did this too recently. It seems off to me. I might return it. It's never done this before and smells off.

A: Hi Jasp, Thanks for reaching out to us and great question! Some Native products may undergo cosmetic changes (e.g. change in color) during storage. This is typically driven by naturally-derived ingredients in our fragrance oils, with some fragrances more likely to cause changes than others due to their ingredient compositions. These cosmetic changes do not impact product efficacy or scent, and the product will perform as expected. We hope that helps put any concerns at ease! Please let us know if you have any other questions and enjoy the rest of your day :)

A: Hi Amelia, Thanks for reaching out to us! Yes, Native Hair Care Shampoo and Conditioner are safe to use on color-treated hair. As with all new hair care products, it is a good idea to test out the products on a small section of your hair to ensure you like the experience & styled look. Let us know if you have any other questions, we are here to help :)

A: Hello Amelia! The Native Coconut & Vanilla Moisturizing Vegan Shampoo is sulfate-free making it safe for color-treated or processed hair, we hope this helps!

A: Hi Bella, Thanks for reaching out about our Native Coconut & Vanilla Moisturizing Vegan Shampoo, Sulfate, Paraben, and Silicone Free! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

A: Hi There, Thanks for reaching out about our Native Coconut & Vanilla Moisturizing Shampoo - 3 fl oz! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

A: Hi Beth, Thanks for reaching out about our Native Coconut & Vanilla Moisturizing Vegan Shampoo! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

A: Hi Nooni, Thanks for reaching out about our Native Coconut & Vanilla Moisturizing Vegan Shampoo! While we would love to help you here, we ask that you please get in touch with us at support@ntaivecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

A: Hi B, Thanks for reaching out to us! Yes, you can use Native Hair Care Shampoo and Conditioner on color-treated hair. As with all new hair care products, it is a good idea to test out the products on a small section of your hair to ensure you like the experience & styled look. Let us know if you have any other questions, we are here to help :)

A: Hi Iris, Thanks for reaching out to us! We want to assure you that the safe use of our products is always our highest priority, so we appreciate hearing from you. The safety and quality of our products are at the foundation of our relationship with consumers and retailers. All of our products are designed and formulated to be safe for intended use by consumers :) We recommend that you consult your doctor regarding products that may work best for you during your pregnancy. If there's anything else that we can help you with, just let us know!

A: Hi Cc, Thanks for reaching out to us and that’s a great question! Native hair care products are not currently 100% biodegradable, so we would not recommend using them in a natural body of water. However, this is something that we are looking into for future product launches! Please let us know if we can help answer any other questions and enjoy the rest of your day!

A: Hi Debbie, Thanks for reaching out to us! We use the term fragrance for proprietary reasons. Our goal is to deliver amazing fragrance experiences with perfumes that abide by our high quality & safety standards. To make our unique scents we use a blend of essential oils, synthetic oils, and natural-derived extracts. All of our products are phthalate-free and paraben-free, and we abide by the International Fragrance Regulatory Association (IFRA) guidelines to ensure the safety of our formulations. We completely understand the need for transparency and would recommend using our Lavender & Rose or Unscented products if you are looking for an option where all of the oils are listed. We will make sure your comments here are passed along to our team as well! Please let us know if you have any additional questions and have a fantastic day!