$24.95 when purchased online
Target Online store #3991
About this item
Description
PRODUCT OVERVIEW The OtterBox SYMMETRY SERIES case features the advanced impact protection you've come to expect from OtterBox integrated with a slim and stylish design. With dual-material construction, your mobile devices will receive the benefits of a hard polycarbonate exterior and a rubber impact-absorbing interior. It's hard to believe that the OtterBox SYMMETRY Case provides all this incredible protection while still being purse and pocket-friendly. With beveled edges to protect your screen while your mobile device lays flat and easy-to-install one-piece design, the Symmetry case does it all! KEY FEATURES Dual-material construction provides the ultimate impact protection The internal core helps absorb impact and dissipate shock Beveled edges protect your screen when your phone lays flat Retains access to all ports, buttons, and the camera Slim, stylish design Easy to install
Model Compatibility: Apple iPhone 12 Pro Max
Dimensions (Overall): 1.0 inches (H) x 4.0 inches (W) x 7.0 inches (D)
Weight: .15 pounds
Battery: 1 Non-Universal, No Battery Used
Warranty: 90 Day Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 89291594
UPC: 840104216392
Origin: made in the USA
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 7 inches length x 4 inches width x 1 inches height
Estimated ship weight: 0.15 pounds
item ships from third party seller: A4C
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
The OtterBox case for the iPhone 12 Pro Max offers a stylish design and solid protection, making it a popular choice among guests. However, many have reported issues with discoloration, particularly yellowing over time, and some difficulties with button responsiveness. Despite these concerns, the case is praised for its snug fit and durability, ensuring that your phone remains safe from drops and scratches. Guests appreciate the aesthetic appeal and the ability to showcase their phone's color.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.8 out of 5 stars with 90 reviews
Don’t like it
2 out of 5 stars
Lyssa_0487 - 3 years ago
originally posted on otterbox.com
I purchased this for my iPhone 12 Pro Max and I loved it at first made the phone look amazing but after a couple of weeks the case turns a nasty yellowish/brown color. I’ve also dealt with the rubber coming apart from the sides and now the power button is coming apart from the case as well. This is my second otter box for my 12 pro max and I am not happy to keep having the same issues over again.
1 reply from Customer Service Team team - 3 years ago
Nasty discoloration, delamination of those edges, and power button problems aren't quite what we had in mind for time spent with the Symmetry Series Clear Case, and we're very sorry to hear that things have gone sideways on multiple fronts. Sounds like you'd perhaps had similar issues with a previous case as well, but we're confident the third time will be the charm! Just ping our friendly Otters via the link below or at 1-855-688-7269 and we'll be glad to help get things back on track with a brand-new warranty replacement that is sure to be in it to win it for the long haul! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
Turned yellow
3 out of 5 stars
Nick - 3 years ago
originally posted on otterbox.com
A few months back I got a new phone and I got this case. 1-2 months later it turned yellow all over the sides and I was disappointed because I love otter-box and there cases. It also has scratches all over the back of it.
1 reply from Customer Service Team team - 3 years ago
We're disappointed to hear your Symmetry Series Clear Case has been stricken with such cosmetic complications as well, but not to worry—we are on the case! Just ping our handy Otters at 1-855-688-7269 or through the link below, and we'll be glad to help get things cleared up and smoothed out with a brand-new warranty replacement that is sure to stand the aesthetic test of time! https://www.otterbox.com/en-us/warranty-claim Cheers, OtterBox Customer Service Team
Turned yellow.
3 out of 5 stars
Lc20 - 3 years ago
originally posted on otterbox.com
I got it a couple months back and it got super scratched up, I don’t drop my phone much less put it through anything crazy for it to scratch up as much as this case did and it also turned yellow which is also disappointing.
1 reply from Customer Service Team team - 3 years ago
Sorry to hear about the crazy cosmetic complications your current Symmetry Series is struggling with, but it won't be a problem for our handy Otters to help smooth things out and clear 'em up with a brand-new warranty replacement for a fresh start! Just ping us via the link below or at 1-855-688-7269 and we'll be glad to get one in the works! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
Turned yellow
1 out of 5 stars
Hutchy - 4 years ago
originally posted on otterbox.com
It was good when I bought it I’ve had it for a couple months and it turned yellowish and gross I’ve tried washing it but it stays yellow
1 reply from Customer Service Team team - 3 years ago
We're sorry to hear your Symmetry Series Case has suffered from such cosmetic complications—especially after just a few short months on the job. If soap and warm water aren't doing the trick then let's spruce things up with a brand-new warranty replacement to make sure your iPhone will be looking sharp while covered for safekeeping going forward! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
one major flaw
3 out of 5 stars
Kelsi - 4 years ago
originally posted on otterbox.com
I love everything about this case EXCEPT from the moment I put it on, the bottom volume button has absolutely zero click to it. When pushing it, you can't even tell whether or not you're turning the volume down. It does not have the same clickyness at all compared to the power button or even the volume up button. Super disappointed in this and don't know if I got a faulty case or what. None of my other cases do this, and I've even taken this one off and put it back on a few times to see if it was in the wrong position somehow. Nothing I do fixes this. Other than that, I do love this case. Just wish that button would work the way it's supposed to.
1 reply from Customer Service Team team - 4 years ago
Hi, Kelsi! We're sorry to hear about your troubles with the button on your Symmetry Series case! That's certainly unusual, and we'll be sure to let our design team know about your troubles. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started. Best, OtterBox Customer Service Team
Worst case ever to buy
1 out of 5 stars
Nicolas46197294 - 4 years ago
originally posted on otterbox.com
Bought this case for my 12 pro max & it say’s won't turn yellow but mine turned brown within weeks. Also bought a brand new one for my girlfriend & the case won't fit her 12 pro max & wont fit me either but my brown otterbox fit’s the phone’s just fine.
1 reply from Customer Service Team team - 4 years ago
We're sorry to hear that you and your girlfriend are having some Otter struggles, but not to worry—we are on the case! Just give us a quick call at 1-855-688-7269 and we'll be glad to help with some brand-new warranty replacements that we trust will fit perfectly and be better able to retain their natural clarity! Have a great day! OtterBox Customer Service Team
Nice Looking Case But Doesn't Stay It's Clear Colo
3 out of 5 stars
Krissy - 4 years ago
originally posted on otterbox.com
Loved the looked of the glitter against my Gold phone. However after some months of it being on my case it appears to be a dingy not clear anymore along the sides. I love the Symmetry case because of its slim look, but not happy with this particular clear case.
1 reply from Customer Service Team team - 4 years ago
Awesome to know that Otter glitter initially looked great with your gold iPhone, though we were certainly sorry to hear of the decline to dingy over the following months. Fortunately, we've got a fantastic warranty that will spruce things right back up with a brand-new warranty replacement! Feel free to set things in motion using the link below, or give us a call at 1-855-688-7269 and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
Great product
4 out of 5 stars
Loski - 4 years ago
originally posted on otterbox.com
Fit is spot on very snug and secure a little difficult getting your phone into but that’s what a good secure case should be really hoping for a similar case like the clear gltr but with old vintage style duck camo maybe outlined with hi vis green would rock!
Good Choice
4 out of 5 stars
Wandap3 - 4 years ago
originally posted on otterbox.com
This is my second purchase of this style case. Loved my first case snd am enjoying my current case. however I don’t think the volume button is a grey hit. It’s difficult to use the volume buttons. After looking at the case it seems they don’t align well with the buttons. Everything else aligns perfectly. It could just be this particular case so I would recommend this case.
Beautiful but didn’t last long
3 out of 5 stars
- 4 years ago
originally posted on otterbox.com
I absolutely love this phone case !! Everything about it but the fact that it’s not clear anymore after only about 2 weeks. I wish I had an new one to just not out in my back pockets and see if that way it stays clean longer.
1 reply from Customer Service Team team - 4 years ago
Hi there! We're sorry to hear that your Symmetry Series case isn't clear anymore! That's certainly unusual, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your warranty claim started. Best, OtterBox Customer Service Team
Best purchase
5 out of 5 stars
lauramzuver - 4 years ago
originally posted on otterbox.com
I bought this case about a month ago and I love it.
Love this phone case
5 out of 5 stars
Lexi - 4 years ago
originally posted on otterbox.com
I have had my case for several weeks and I am so happy with it! The design is very pretty and the case doesn’t feel bulky—in fact it feels very sleek. Would highly recommend! Definitely worth the price!
Solid Phone Case Highly Recommend
5 out of 5 stars
BHM12 - 4 years ago
originally posted on otterbox.com
This case is easy to put on and take off if need be. It feels durable and would certainly protect my phone in case of a drop. I wanted this case to have a picture in the back and it works perfectly. Highly recommend
Clear Case
5 out of 5 stars
SLMKCM52 - 4 years ago
originally posted on otterbox.com
I bought this clear case because I wanted to be able to see how pretty my new phone looked without any designs, just simple protection, and Otter doesn't disappoint when it comes to protection.
Best case ever
5 out of 5 stars
Chuck - 4 years ago
originally posted on otterbox.com
I bought this a month ago and I love it. Protection at the highest level.
Ok, but not great
3 out of 5 stars
Harry - 4 years ago
originally posted on otterbox.com
It’s probably on me for not doing my research sufficiently, but I was extremely disappointed that this new case is not MagSafe compatible.
1 reply from Customer Service Team team - 4 years ago
Hi, Harry! We're sorry to hear about any confusion with your recent Symmetry Series purchase! Keep in mind, while that case can charge on the MagSafe charger, it isn't designed for optimal performance with all MagSafe accessories. If you're interested in a clear case that is made for MagSafe, we'd suggest checking out our Symmetry Series+ with MagSafe here: https://www.otterbox.com/en-us/iphone-12-pro-max/symmetry-series--clear/77-83288.html#prefn1=featuresRefinements&prefv1=Made+for+MagSafe&start=1 Best, OtterBox Customer Service Team
Good Protection, Turns Yellow Quickly
2 out of 5 stars
Oscar1632 - 4 years ago
originally posted on otterbox.com
Great protection, my iPhone survived some scary drops with not even a scratch. The clear case turned yellow in about a month after purchasing and is ugly to look at. I tried cleaning it off but it won’t clear. For the money, I think better materials should be used that avoid yellowing.
1 reply from Customer Service Team team - 4 years ago
Although protection is always our top priority, we totally get how important it is that your iPhone stays looking sharp while covered for safekeeping! We're sorry things have gone aesthetically sideways with your current Symmetry Series Case, Oscar, but it won't be a problem for our handy Otters to help clear things up for the long haul with a brand-new warranty replacement! Just set things in motion by following the link below, and we'll take it from there! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
Absolutely nothing! It is too small for the phone.
1 out of 5 stars
Lucernej - 4 years ago
originally posted on otterbox.com
I sent it back and am waiting for a refund. It is useless.
1 reply from Customer Service Team team - 4 years ago
Hi there! We're sorry to hear about your frustration with your Symmetry Series case! We're bummed to hear that you returned your case, but if you decide to give us another shot in the future, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of. Best, OtterBox Customer Service Team
Beautiful case butt……
4 out of 5 stars
Sissa - 4 years ago
originally posted on otterbox.com
I absolutely love this case!!! It looks great iPhone 12 max pro. but I hate that it’s already Turning yellow. Why can’t you fix this?!
Always the best!
5 out of 5 stars
- 4 years ago
originally posted on otterbox.com
I’ve used Otterbox since 2012, it has helped prevent many accidents. The descriptions are spot on!