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Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200)

Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) - image 1 of 4
Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) - image 2 of 4
Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) - image 3 of 4
Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) - image 4 of 4
Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) - image 1 of 4
$359.99 sale price when purchased online
$379.99 list price
Target Online store #3991

About this item

Highlights

  • PurColor - See a wide spectrum of colors than traditional RGB models with PurColor . From green turf to an amazing sunset, you’ll enjoy true to life picture quality with our innovative color technology.
  • 4K Upscaling - Get a clearer picture for more of your shows and videos. 4K Upscaling transforms each pixel for improved content.
  • Motion Xcelerator - Watch your content smoothly while experiencing less lag and blur. It improves motion between frames so you have a seamless picture.
  • Object Tracking Sound Lite - You’ll hear 3D surround sound that follows the movement on screen using our incredible virtual top channel audio - putting you right in the middle of the car chase, stampede or party scene.
  • Mega Contrast - Automatically adjusts the brightness and contrast. It reduces the difference between light and dark areas so that objects on screen stand out more.
  • HDR - Take in an impressive spectrum of colors and fine details, even in the darkest scenes. Brightness and contrast are automatically dialed into their ideal levels in every frame so you can see your content as it’s meant to be seen - from the subtle highlights in a dark, moody alleyway to the deep shadows cast on a bright and sunny afternoon.
  • Q-Symphony - Only Samsung gives you the power to unlock incredible when you pair your TV with a soundbar. With Q-Symphony, your TV speakers paired with Q-Series and S-Series soundbar operate as one. Together, they can optimize all the channels to bring you our most powerful sound experience.* Q-Symphony requires compatible 2020-2024 Samsung TV and either a Q-series or S-series soundbar.
  • Crystal Processor 4K - Watch the content you love upgraded to dazzling 4K resolution. You’ll be able to better enjoy your TV’s capabilities as the Crystal Processor automatically transforms your favorite movies and shows with 3D color mapping and Adaptive Sound. Even if the content you’re watching wasn’t produced in 4K, you can enjoy it like it was.
  • Samsung TV Plus - Turn on and tune into free live TV with just your WiFi connection. From popular shows and movies to local news and world sports - Samsung TV Plus gives you instant access to a diverse lineup of live streaming TV content to satisfy any interest, occasion or mood. You’ll find more than 250+ channels plus 1,000's of movies on demand, right on a home screen that’s easy to use and discover. It’s all yours to enjoy with no strings attached and without a subscription. *Samsung Account required for network based smart services, including streaming apps and other smart features. Separate [connected] computer, mobile or other device may be necessary to create/log in to Samsung Account (free to download and create). Without Account log in, only external device connections (e.g., via HDMI) and terrestrial/over the air TV (only for TVs with tuners) available.
  • Samsung Tizen OS - Stream your favorite shows. Follow recipes. Play games. Work out with a trainer. Do all you enjoy with Smart TV Powered by Tizen . In just a few clicks, get instant access to your must-have apps and endless content from the streaming services you love. And with Voice Assistants built into your TV, it’s easy to get to it all with just the sound of your voice. * *Samsung Account required for network based smart services, including streaming apps and other smart features. Separate [connected] computer, mobile or other device may be necessary to create/log in to Samsung Account (free to download and create). Without Account log in, only external device connections (e.g., via HDMI) and terrestrial/over-the-air TV (only for TVs with tuners) available.

Description

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling. Take in an impressive spectrum of colors and fine details, even in the darkest scenes. Brightness and contrast are automatically dialed into their ideal levels in every frame so you can see your content as it’s meant to be seen.
Dimensions (Overall): 28 Inches (H) x 48.6 Inches (W) x 2.4 Inches (D)
Weight: 31.1 Pounds
Electronics Condition: New
Electronics Features: Gaming Mode, UHD Upscaling, Smart TV, Bluetooth, HDR10, No Voice Assistant Built-In, 4K Ultra High Definition, Streaming Capability, Wi-Fi
Aspect Ratio: 16:9 Aspect Ratio
Screen Resolution: 4K
Native screen refresh rate: 60 Hz
Wireless Technology: Bluetooth, Wi-Fi
Screen Size: 54.6 Inches
Stand Depth: 9.3 Inches
Stand Width: .5 Inches
Compatible With: Alexa, Google Assistant, Netflix, Disney+, YouTube, Hulu, Apple TV+, Amazon Prime Video, Max, Samsung TV Plus, Spotify, Sling TV
VESA Mounting Standard: 200x200
Product Depth with Stand: 9.3 Inches
Product Height with Stand: 29.8 Inches
Product Width with Stand: 48.6 Inches
Backlight type: LED Edge-Lit
Smart platform: Samsung Smart TV
Voice assistant built-in: No Voice Assistant Built-In
Model name: UN55DU7200FXZA
Number of HDMI ports: 3
High Dynamic Range (HDR): Hybrid Log-Gamma (HLG), HDR10+, HDR10
Screen Mirroring Technology: Smart View, Apple Airplay
Battery: 1 AAA Alkaline, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90381170
UPC: 887276830933
Item Number (DPCI): 008-09-1775
Origin: Imported
Energy Guide Label Required:
ENERGYGUIDE LABEL REQUIRED
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

samsung

comparison-chart
SAMSUNG QLED & CRYSTAL UHD COMPARISON CHART
- QLED 4K Crystal UHD
SERIES Q60T TU8000 TU7000
SCREEN SIZE 65 - 58 - 55 - 50 65in - 55in - 50in 75in - 70in - 65in - 55in - 50in - 43in
PICTURE QUALITY Resolution 4K UHD 4K UHD 4K UHD
Motion Rate Motion Rate 120 Motion Rate 120 Motion Rate 120
Processor Quantum Processor 4K Lite Crystal Processor 4K Crystal Processor 4K
Contrast Dual LED N/A N/A
High Dynamic Range Quantum HDR HDR HDR
Viewing Angle Wide Viewing Angle N/A N/A
Color Quantum Color Crystal Display Crystal Display
CONNECTIVITY Smart TV Smart TV Powered by Tizen Smart TV Powered by Tizen Smart TV Powered by Tizen
Voice Multiple Voice Assistants Multiple Voice Assistants N/A
Multi View Yes N/A N/A
Gaming Mode Game Enhancer Game Enhancer Game Enhancer
Ambient Mode Ambient Mode + N/A N/A
Remote OneRemote OneRemote Standard Remote
HDMI Connections 3 3 2

All Sizes in Inches Unless Otherwise Stated

Shipping details

Estimated ship dimensions: 6.2 inches length x 54.6 inches width x 32.6 inches height
Estimated ship weight: 36.2 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: can we use Roku with this tv also?

submitted by Tc - 2 months ago

  • A: Hi Tc, Yes, you can use a Roku device via HDMI or USB input. ~Samsung Advisor

    submitted bySamsung - 2 months ago
    Brand expert

  • A: Hi Tc, thanks for reaching out about Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200). Yes, you can use a Roku Streaming Stick with a Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 2 months ago
    Target staff support

Q: Hi, can this TV be wall-mounted? Thanks!

submitted by mvillafana - 3 months ago

  • A: Hi mvillafana, Yes, to wall-mount the 55" DU7200 TV, you will need an external wall mount compatible with a VESA Map of 200x200mm. ~Samsung Advisor

    submitted bySamsung - 2 months ago
    Brand expert

  • A: Hi mvillafana, thanks for reaching out about Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200). Yes, this has a VESA Mounting Standard of 200x200. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 2 months ago
    Target expert support

Q: I purchased this tv and plugged in my antenna but the channels I had access to with my previous Samsung do not come up. How do I access input/channels using a coaxial cable connection? Also, should the coaxial input show up on the connection guide?

submitted by Antenna connection - 4 months ago

  • A: Hi, To connect to local channels please follow the below instructions: Connect your external antenna: To scan for local channels on a Samsung TV, you can do the following: Press the Home button on your remote, Navigate to Settings, Select All Settings, choose Broadcasting, Select Auto Tuning, then Select Start to begin the scan If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST. ~Samsung Advisor

    submitted bySamsung - 4 months ago
    Brand expert

  • A: Hi Antenna connection, thanks for reaching out about the Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200). With antenna connected to the coaxial port: To scan for local channels on a Samsung TV, you can do the following: Press the Home button on your remote, Navigate to Settings, Select All Settings Choose Broadcasting, Select Auto Tuning then Select Start to begin the scan If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST

    submitted byRena - 4 months ago
    Target expert support

Q: Is this tv Next Gen ready

submitted by Samsung - 5 months ago

  • A: Hi Samsung, No, the Samsung DU7200 TV is not Next Gen ready. The DU7200 has a built-in ATSC 1.0/ClearQAM tuner; when stepping up to the QN90D Neo QLED or S90D OLED, you’ll gain a built-in ATSC 3.0 tuner for receiving digital broadcasts. ~Samsung Advisor

    submitted bySamsung - 5 months ago
    Brand expert

  • A: Hi Samsung, thanks for reaching out about Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200). The Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - It came out in 2024 and it’s Next Gen ready. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 5 months ago
    Target staff support

Q: Does this tv have a camera?

submitted by N - 6 months ago

  • A: N, No, the DU7200 does not have a built in camera. ~Samsung Pro

    submitted bySamsung - 6 months ago
    Brand expert

  • A: Hi N, thanks for reaching out about Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200). The Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) does not have a webcam included. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 6 months ago
    Target staff support

Q: Does the TV has internal speakers or do I have to purchase a sound bar? Thanks.

submitted by KL - 12 days ago

  • A: Hi KL, thanks for reaching out about ViewSonic VX2418C 24 Inch 1080p 1ms 180Hz Curved Gaming Monitor with AMD FreeSync Premium, Eye Care, HDMI and DisplayPort This TV has a basic 2-channel speaker system with a total output of 20 watts. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 9 days ago
    Target expert support

Q: Trying to hook up a Bose sound bar but there is no audio plug in the back of my TV??? Only HDMI ones. Do they not make the in our out plug in on these tv's?

submitted by Pegster - 15 days ago

  • A: Hi Pegster, thanks for reaching out about the Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200). The Samsung 55" TV (UN55DU7200) has no audio plug-in. The Samsung 55" Class QLED 4K Q60D has a Digital Audio Out (Optical) feature. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 14 days ago
    Target expert support

Q: I purchase this TV, but unable to get full screen on some channels. Please advise

submitted by ED - 20 days ago

Q: Hi. I purchased this TV and I am unable to get full screen on some channels. Please advise. Thank you!

submitted by ED - 20 days ago

Q: Does this TV have a port to use a sound bar?

submitted by Pinky68 - 1 month ago

  • A: Hi Pinky68, thanks for reaching out about Samsung 55" Class DU7200 HDR Crystal UHD 4K Smart TV - Titan Gray (UN55DU7200) You are able to connect most soundbars to this TV, however it will depend on the conection. There are 3 HDMI ports available, and Bluetooth capability giving you lots of ways to connect your soundbar to the TV. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 1 month ago
    Target expert support
See all questions (33)

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4.5 out of 5 stars with 725 reviews
features: 3.61 out of 5
color quality: 3.88 out of 5
brightness: 3.86 out of 5
black levels: 3.63 out of 5
sound quality: 3.67 out of 5
59% would recommend
27 recommendations

Verry Nice and good features

5 out of 5 stars
joenash - 4 days ago
originally posted on Samsung US
Verry Nice TV for the money, i actually had the 2018 version same model but someone decided to punch the TV , but that's a different story. Anyway I was glad this was on sale because way back when it was very expensive. it was simple set up but i was used to the non Tizen operating system, but it seems a little quicker and it has more apps, i was just used to the old menu plain jane on the bottom. It is just something I will have to get used to. But it is great my old sound bar i connected it and it worked right away. the remote is much nicer and i downloaded Samsung SmartThings to my phone and some times use that to control the TV. I would recommend this tv .
Did you find this review helpful?

Junk

1 out of 5 stars
Gean - 4 days ago
originally posted on Samsung US
I had this tv two weeks and it has shot the crap already not a good tv Roku before this one lasted 4 years
1 reply from Samsung Specialist team - 3 days ago
Gean, It’s unfortunate to hear of your experience with Samsung’s DU7200 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Did you find this review helpful?

I gave up and returned after first night

1 out of 5 stars
Apple user - 5 days ago
originally posted on Samsung US
RETURNED AFTER ONE NIGHT :: way to hard to log in or set up acct when Samsung started going down hill years ago I switched all my Samsung to another brand I buy a lot of tablets TV’s figured I would try a cheap tv to see if Samsungs over all experience was still the same it’s way worse now as a whole try something else first
1 reply from Samsung Specialist team - 3 days ago
Hi, It’s unfortunate to hear of the issues that have caused you to return your DU7200 TV. Your experience is very important to us and will be shared with our product team. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Specialist
Did you find this review helpful?

Bad tv

1 out of 5 stars
Thumbs down graphic, would not recommend
Momzoned - 5 days ago, Verified purchaser
This just stopped working after 2 weeks. Literally will not turn on anymore out of nowhere.
brightness: 2 out of 5
sound quality: 1 out of 5
black levels: 2 out of 5
color quality: 2 out of 5
features: 1 out of 5
Did you find this review helpful?

Too difficult to set up.

3 out of 5 stars
SkipD - 5 days ago
originally posted on Samsung US
The TV works as I expected. The picture is better than our old Samsung and the streaming services that we use work much better. However, in my opinion, the TV took too long and was too difficult to set up because of the many security steps. It took us about 3 hours and several facetime calls to our son-in-law for technical assistance to complete the setup. We are not concerned with TV security. We have no concerns that someone might learn what shows we are watching. In fact, despite all the security steps, we believe that information is being collected by the streaming services and our internet provider that we use and we don't care. What happened to the days when you buy a TV, bring it home, plug it in and it works? I suggest that Samsung develops an alternative setup process for those of us who are not concerned about TV security. I would appreciate a response from Samsung to my review.
1 reply from Samsung Specialist team - 3 days ago
SkipD, Thank you for sharing your user experience. If you're still experiencing setup issues, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Did you find this review helpful?

Love this TV

5 out of 5 stars
BillHop - 5 days ago
originally posted on Samsung US
So happy that I finally upgraded to a larger TV. Great picture and so easy to setup.
Did you find this review helpful?

Not impressed

1 out of 5 stars
What - 6 days ago
originally posted on Samsung US
I’m worried about Samsung! Bought a new tv - it lasted 10 days before it died. Bought my switch n a new tv. Bought 11/30/24. It died 1/11/25. Not the Samsung I remember.
1 reply from Samsung Specialist team - 3 days ago
What, It’s unfortunate to hear of your experience with Samsung’s DU7200 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Did you find this review helpful?

Great for a room .

4 out of 5 stars
Moe 2025 - 7 days ago
originally posted on Samsung US
Great over all . But the remote control it’s very slow to response and you have to be very close to the tv . Also you have to aim . . Wasn’t expecting that .
1 guest found this review helpful. Did you?

Tv

5 out of 5 stars
Thumbs up graphic, would recommend
55i ch - 7 days ago, Verified purchaser
Great picture and sound
brightness: 5 out of 5
color quality: 5 out of 5
features: 5 out of 5
sound quality: 5 out of 5
Did you find this review helpful?

Excellent

5 out of 5 stars
Reggaeman - 8 days ago
originally posted on Samsung US
Like all Samsung products, first class! You will be happy as a lottery winner.
Did you find this review helpful?

Good experiance

5 out of 5 stars
Thumbs up graphic, would recommend
Very Nice Smart TV - 8 days ago, Verified purchaser
Target has the best prices and selections in stock. My item was ordered on line and shipped within 2 days. Great service and shopping experiance.
black levels: 5 out of 5
features: 5 out of 5
brightness: 5 out of 5
sound quality: 5 out of 5
color quality: 5 out of 5
Did you find this review helpful?

Excellent picture and features!

5 out of 5 stars
Timbo4 - 10 days ago
originally posted on Samsung US
[This review was collected as part of a promotion.] I enjoy using my TV for all entertainment, movies, programs, sports, everything. Great picture and features out performs other brands I’ve tried in the past. Very happy with Samsung products 😁
Did you find this review helpful?

VERY PLEASED

5 out of 5 stars
Thumbs up graphic, would recommend
MARYANN - 10 days ago, Verified purchaser
The size of the Samsung is just perfect and was easy to hook up. It took me some exploration to get use to settings but it's been 7 years since my last that was a smaller Samsung. Great color and works easily with cable. I was also glade that I found this at a cheaper price even with an extended warranty.
black levels: 5 out of 5
features: 5 out of 5
sound quality: 5 out of 5
brightness: 5 out of 5
color quality: 5 out of 5
Did you find this review helpful?

Christmas present to myself

4 out of 5 stars
kmblack - 11 days ago
originally posted on Samsung US
Bought for a Christmas present. So far, everything that I've viewed (best with sports like football, and nature documentary) has exceeded my expectations. Blu-Ray movies (via a separate Blu-Ray player) are great. However - there is one item that truly doesn't meet the standards above. THE REMOTE. So far, I've experienced less than stellar use. Dish doesn't have the remote in the list. I've had to change the battery 6x in over a month. Sometimes the volume works, other times NOT. Sometimes the tv will turn on, sometimes NOT. Except for the lame remote, I'd give 5 stars.
1 guest found this review helpful. Did you?

Clear view

5 out of 5 stars
Hileriob - 11 days ago
originally posted on Samsung US
I love my tv is great but my surround sound is no compatible what can i do to install a surround sound
Did you find this review helpful?

My Ring tv

5 out of 5 stars
Thumbs up graphic, would recommend
Obachan - 11 days ago, Verified purchaser
I bought this tv to view my Ring cameras all in one space in almost real time it shows me who is in my yard, garage, porch or elsewhere. My granddaughter had turned it into her game tv even though there is a 75 inch tv a few feet away. The color is great and I love it
color quality: 5 out of 5
black levels: 5 out of 5
sound quality: 5 out of 5
features: 5 out of 5
brightness: 5 out of 5
Did you find this review helpful?

TV New

5 out of 5 stars
None - 12 days ago
originally posted on Samsung US
Have had the TV for a few weeks and seems to work well. Also was fairly easy to sync up with my system.
Did you find this review helpful?

Remote functions not so great

3 out of 5 stars
Chris - 12 days ago
originally posted on Samsung US
The only problem I have is with the remote. It has buttons for 1 click to get to Netflix, Prime and Samsung TV. The issue is that when you press one of these, it doesn't always go directly there. Esp Samsung TV channels. It takes you to the home page and you have to press a few buttons and search for TV, or keep hitting the back button till it's goes to TV. Just a bit irritating.
1 reply from Samsung Advisor team - 10 days ago
Hi Chris, We appreciate your feedback on the DU7200 TV Remote. Please try the below troubleshooting steps to resolve this issue. First, let's run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. Next, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Finally, you may need to replace the batteries in your remote. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor
Did you find this review helpful?

Seen better bright room performance on older model

1 out of 5 stars
muchsnow - 13 days ago
originally posted on Samsung US
Poor brightness, you can't even see dark scenes in movies or TV shows. Ive tried all adjustments I couild figure out. Non-intuitive startup AND ADJUSTMENT SCREENS. Should be good right out of the box, but it's not.
1 reply from Samsung Advisor team - 10 days ago
Hi muchsnow, Thank you for sharing your thoughts on the picture quality of your DU7200 TV. In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if your picture is not to your liking. You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
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Didn’t even last 2 weeks

1 out of 5 stars
SoDisappointed - 13 days ago
originally posted on Samsung US
We bought this just before Thanksgiving for a Christmas present. It remained in the factory box until 3 days before Christmas when it was set up and installed on a tv stand. Initially the picture was great and the set up went smooth. This is a secondary tv and we don’t watch much so it has not had a lot of use. On Jan 7th we noticed lines on the left side and middle of the screen. We have tried to complete support requests on the tv and on the Samsung website however they both fail. Extremely disappointed that this tv hasn’t even worked for 2 weeks!!
1 reply from Samsung Advisor team - 10 days ago
Hi SoDisappointed, I'm very sorry that you are seeing lines on your new TV and that your support requests failed. Please give us a call so we can better support you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Did you find this review helpful?

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