True Wireless Bluetooth Earbuds - heyday™ Pastel Lavender

A: Hello! We are the manufacturer and wanted to reply and emphasize what the retailer has already answered. Both ear buds must be paired with each other the first time out of the case, before being paired with your phone or other bluetooth enabled device. Both earbuds should be removed from the case and allowed to pair to each other before being placed in your ears. The two earbuds have paired when the light on the right earbud turns off and the left earbud flashes red and blue. At this point the earbuds should be placed in your ears and paired on the Bluetooth screen of your phone, they will be called "Heyday Earbud 11". These steps are critical the first time you use them after purchase, if they were not followed then you may need to return them to the retailer for a new pair. We hope this information helps! If you need further assistance or would like a PDF version of the product instructions please reach out to our tech support department at support@ttinno.com

A: Hello Shelley - We appreciate your interest in this item. To pair your Heyday True Wireless Bluetooth Earbuds, remove them from the charging case to power them on, then enable Bluetooth on your device and select "HEYDAY EARBUD" from the list of available devices. Happy shopping at Target. – Alvin

A: Hello Mogaff, We are the manufacturer and wanted to confirm the retailer's answer. These True Wireless Bluetooth Earbuds will work with any device that can play media with sound and has a Bluetooth connection ability. So the brand of the phone does not matter, if it is Bluetooth enabled then these earbuds will be able to connect to them. Thank you for reaching out! We hope this information helps. If you need further assistance please email us at support@ttinno.com.

A: Hi Mogaff, thanks for reaching out about True Wireless Bluetooth Earbuds - heyday™ Pastel Lavender. Yes, this will work for iPhone and Android. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.