VAVA Split View 5" 720P Video Baby Monitor with 2 Cameras

Loved the split screen monitor…when it worked. After 18 months, the monitor started not charging correctly and would randomly shut off in the middle of the night.. with no warning. Tried different cords, the defect is the monitor. Come to find out there are SEVERAL reviews saying the same thing. Because I’ve had it for >12 months, customer support wouldn’t do anything other than offer me a $15 off coupon when I purchased a NEW monitor for $120. No thanks! This product is expensive garbage.

I THOUGHT I loved this camera but after almost a year of it being used the monitor randomly stopped working. It wouldn’t hold a charge, I reached out to customer service and they refused to replace it or even do anything about the inconvenience. This product is way too expensive for the short term lifespan it holds.

Our dual camera screen broke a few months after having it. I contacted customer service and they were extremely helpful! I was a little skeptical since there were some negative reviews but customer service was fast, and very understanding. They sent me a brand new dual monitor with cameras. This was also Christmas week and they were still responding to me. Greatly appreciate it.

Awful!!! so expensive just for it to never hold a charge and customer service not help with replacement do not buy!!!

Stopped working after 1.5 years. Shuts off randomly / won’t hold a charge. Customer service unwilling to help. Offered me 15% off a future purchased. Purchased a second camera to add earlier in the year and never opened box. Wanted to return it and they would accept return even with a receipt. 0/5 stars.

The amount of bad stars this monitor has is INSANE to me. I’ve went thru 4 different monitors between my two kids. And I’ve had this monitor for almost 3 years and still love it! Yes the charger went, but I just ordered one off amazon and it’s been perfect. I love being able to see the split screen and not have to rotate between the two. I love the size of the screen and the weight of it too.

Don't waste your money! Stopped working after a year.

Wish I would’ve read the reviews more - ours died after a year and their customer service is THE WORST. Do not waste your money.

Disappointed. Bought dual monitor option knowing we would have a second. Broke after having it for 1.5 yrs. Never got to use second camera.

The monitor won't charge after 11 months. Company is very hard to work with.

The charger only lasted 1 1/2 years. It will not hold a charge anymore. The picture is good, but wouldn’t recommend - didn’t even last 2 years.

Terrible. Does not connect unless you’re standing outside of baby’s door.

Horrible quality and no support from the manufacture. Read all the other reviews and stay away from any of their products.

Vava has offered me the absolute WORST customer service I have ever experienced. Bought this on February 4 of 2023 and the parent unit broke the first week of March 2024. The unit would randomly stop charging even while plugged in and turn itself off in the middle of the night. It was traumatic to wake up in the morning to my baby crying on the other side of the house for who knows how long because I couldn’t hear it because the monitor turned off hours earlier without me knowing. The unit was out of warranty by less than 30 days, yet Vava said they could do NOTHING for me. Said I could buy their replacement parent unit which wasn’t even in stock at the time! Even took the complaint to management which denied the request to give me a replacement when I was only out of warranty by less than a month. Have you ever thought why Vava sells just the parent unit? Why would a company need to SELL a replacement part to their system and why is that part ALWAYS out of stock unless that part is ALWAYS breaking for people. What a genius way for them to gauge us poor parents of even more money. Please do not purchase anything from this company! It’s a big scam and they do not care at all about their customers or our precious children! Take your money elsewhere and save yourself the horrifying experience of not knowing your baby is crying all through the night because the monitor doesn’t work!!

Like others have said my monitor stopped working and it is not even 2 years old. Company has not responded to helping fix the issue. So, terrible customer service and product.

No trouble and have owned 2 years! Much better than our infant optics

It was great until the monitor stopped working. It doesn’t hold a charge anymore. Waste of money.

Do NOT buy this baby monitor! I purchased this set a year ago and all of a sudden it wouldn’t hold a charge. Like many others who have posted I too called the company and told me they couldn’t do anything because I was out of warranty. Clearly their monitors aren’t meant to last. Please don’t buy. It’s such a waste of money!

Loved it for the first year but then like many many others have stated, it just stops charging. I’ve tried different cords, different outlets, everything. It’s like the monitor just won’t hold a charge anymore. I contacted the company and they insultingly offered $15 off a replacement. I only had this monitor for 13 months but since it’s past the 1 year warranty, they refused to replace it After seeing all these other reviews describing the same issue it seems obvious that this is a manufacturing issue that they are refusing to address and fix. Please don’t waste your money. I wish we didn’t.

I haven’t even used this monitor for a year and it has completely stopped charging. Vava’s customer service was not helpful at all resulting in having to buy a new monitor. I would not recommend this brand at all.