Dash My Mug Electric Ice Cream Maker Multi-Purpose Soft Serve Ice Cream Machine

A: @Mainstmuse on IG shares how to also

A: Hello! Thank you for your interest in the Dash My Mug Ice Cream Maker and for alerting us that the info seems to be missing. We're working to get that resolved ASAP! In the meantime, I'd be happy to answer your questions. It's quite simple to use, simply freeze the base, add your ingredients, and mix. It even includes a great recipe guide! It makes 1 pint of ice cream and you can eat it or store it directly in the mug. Non electric parts are removable and dishwasher safe. Please reach out to support@bydash.com if we can help with anything else!

A: It says a pint on the website. I trust this helps!

A: Well, that would depend. If you want to make more ice cream, you’d need to store it in the freezer. I’d you intend to not use it for an extended period of time, then put it back together and store it appropriately.

A: Hello! When the Dash My Mug Electric Ice Cream Maker is not in use, it’s best to store the freezing bowl in the freezer. This ensures it’s always ready for use and properly chilled for making ice cream quickly. The other components, such as the motorized lid and paddle, can be stored at room temperature. If you have any additional questions, feel free to reach out to bydash.com/help. Thank you!

A: No. It is not a traditional ice cream maker. You have to freeze the mug. The paddle stirs the mixture.

A: Hello! Thank you for your question about the Dash My Mug Electric Ice Cream Maker. No, you do not need salt or ice to use this product. The ice cream maker relies on a pre-frozen cooling bowl with saltwater inside to chill and freeze the mixture. For best results, make sure the cooling bowl has been in the freezer for at least 24 hours before use. If you have any additional questions or need assistance, please feel free to reach out to bydash.com/help. Our Customer Service team would be happy to help!

A: Hello! Thank you for your interest in the Dash My Mug Ice Cream Maker. Yes! It does include a recipe guide.

A: Yes this Dash ice cream maker comes with directions and recipes, per the description in the product details

A: The Dash My Mug Electric Ice Cream Maker operates using a standard electrical cord and does not require disposable batteries or recharging. To use it, simply plug the appliance into an electrical outlet.

A: Hello! The "4 pieces" on the box of the Dash My Mug Electric Ice Cream Maker refers to the components included in the packaging, not the capacity. The capacity of this machine is 1 cup per serving, and since it can make multiple servings, the total output may vary depending on the number of batches you prepare. If you have additional questions or need assistance, feel free to reach out to bydash.com/help. Thank you!

A: Hello! The top part of the Dash My Mug Electric Ice Cream Maker, which includes the motorized lid, is not dishwasher safe. We recommend wiping it clean with a damp cloth as it contains electronic components. The other detachable parts, such as the freezing bowl and paddle, can typically be hand-washed with warm, soapy water for easy cleaning. If you have any further questions or need assistance, feel free to reach out to bydash.com/help. Thank you!

A: Hello! Thank you for your question about the Dash My Mug Electric Ice Cream Maker. Yes, you can generally take this item in your carry-on luggage as it is a compact and non-restricted appliance. However, we recommend checking with your airline's carry-on guidelines to confirm, as specific rules may vary. If you have additional questions or need assistance, please feel free to reach out to bydash.com/help. Our Customer Service team would be happy to help! Safe travels!

A: Hello! Thank you for your question about the Dash My Mug Electric Ice Cream Maker. Yes, you can use yogurt to make a frozen dessert, but the texture may vary depending on the yogurt type. Greek yogurt or full-fat yogurt typically results in a creamier, soft-serve consistency, while lower-fat options may produce a slightly icier texture. For best results, chill the yogurt mixture thoroughly before adding it to the machine, and allow it to churn until it reaches your desired consistency. If you have further questions, please contact us at bydash.com/help. Thank you!

A: Thank you for your interest in the My Mug Electric Ice Cream Maker! We’re happy to confirm that this product does not contain BPA. All plastic that comes in contact with food is tested to ensure it is FDA compliant and safe for food contact. Please feel free to reach out to bydash.com/help if you have any additional questions. Our Customer Service team would be happy to assist. Thank you!