Ninja 0.5qt Stainless Steel Creami NC501: Deluxe Ice Cream Maker, 800W, Yogurt & Sorbet, Dishwasher-Safe

Okay the machine makes good ice cream and other frozen treats. But man quality is an issue. I’ve been through two units with the same issue. You cannot leave it plugged in. The power will not turn on if left plugged in for more than ten minutes or so. You have to unplug it and plug it back in every time you want to use it. Again returned two units with the problem and now on my third, same exact issue. It’s a serious design flaw.

I bought this less than a year ago and the machine started to overheat and start smoking when it was on the blade and the lid is destroyed

Got this as a Christmas gift.. just opened the other day for the first time.. All I get is error code 1 and I haven't been able to use it yet.. just registered it today and will have to call and hopefully get a replacement.. kinda not ok to not be able to use a new product with the error code.. I have followed all the steps it has recommend and still nothing.

This is an amazing machine, ESPECIALLY IF YOU HAVE DIETARY RESTRICTIONS OR FUSSY FAMILY MEMBERS. We bought this machine wondering if we’d end up using it or putting it in the cupboard until we needed the space and then would give it to my sister or mother… IT LIVES ON THE COUNTER. We use it so much and have found so many delicious recipes that we have bought enough extra ‘pints’ that we normally have around 6 in the freezer at a time. The only reason that we gave it 4 stars instead of 5 is there’s a common defect in the machine. It’s not a huge problem and really should be marketed as a ‘feature’, but you may or may not receive a machine that will need to be unplugged and plugged back in if its left unused for a day. We shouldn’t be leaving our small appliances plugged in all the time anyway, and we’ve gotten into the habit of just unplugging it for a second before we use the machine.

I bought the ninja creami 2 years ago. It worked fine until today when the paddle mixer fell off the "drill bit" during use, causing the metal to strip and unleash shavings into the food. There was nothing wrong with how I installed it all to cause this to happen. Of course the warranty is only 1 year so I feel SOL. The food and drinks this device could make were awesome, but not awesome enough if the product can't last 2 years. Hugely disappointed.

This unit broke after FOUR uses. LIterally four. Now, look, I've had it for 2 years. I received it as a gift and I admit I barely used it. When I finally did. I got 4 pints out of it before the blade and locking pin ground down to almost nothing and left a smoking MESS in my ice cream. I get it, I'm out of warranty, but just for anyone who does want to buy one expect it to fail after VERY few uses. Oh, and Ninja DOES NOT REPAIR they're products. They only replace parts. What a HUGE WASTE.

Ice cream is not edible. It tastes like plastic. I didn’t even use the machine. Something is wrong with the containers. I was exited to try the machine but was very disappointed that I wasted time and money making a batch of ice cream that went into the trash. I cleaned the containers and everything before use.

I cannot get it to work, it just flashes install, sorry I wasted my money!

I bought this expecting it to be complicated to operate. So easy to use, and easy peasy to clean. Had homemade softserve ice cream last night, tonight is pineapple dole whip!

We are loving our new machine. Just trying to get use to planning and the wait time in the freezer. Milkshakes were great, fresh fruit and juice was delicious. Dole whip is tomorrow night!

Bought the creamy and the waffle maker. Waffle maker works like a dream. The creamy however blew a fuze and does not work on the first use. same power point as the waffle maker. As I live outside of North America, I am now left with an expensive doorstop...

i bought this and haven’t been able to use it as it won’t even turn on i’ve tried different outlets and plugs yet nothing no light from the turn on button

I absolutely love making Creamis but our machine broke within about 2 months of owning it. We contacted Ninja and they sent us a replacement but we had to pay $22 for the new machine and the only things included were a new machine and new paddle. I’m hoping this new machine works longer than 2 months otherwise we paid for some really expensive ice cream haha!

First let me start by saying that i loooove this product….when it works. I’m now going on my fourth lid/blade and I am growing tired of it. Really bad design mechanism “holds” the blade in place…until it doesn’t. Needs a redesign.

Makes excellent ice cream, Gelato, etc. Filled up all five containers when I first got it, put in freezer, was taking my first bite. Was enjoying that first bite so much, didn't notice i was in a Tornado and roof was coming off house. Lol. Put lid on, they all came with me to the hotel, i was determined to eat them after waiting for machine. Over a year later, new home, I still am enjoying the ice cream 🍦.

Tried for the first time tonight after prepping pints more than 24 hours ago. I verified that my freezer is indeed within the temperature stated in the book. But even after more than 24 hours, the ice cream came out liquid. Thinner than a milk shake even. Back in the freezer to harden again. Tried the second one with a mix-in. This one was still too thin to scoop, but slightly thicker than the first. I just shoved some chopped peanut butter cups into the middle. Couldn’t scoop out the center like the directions state because it’s too liquidy. Despite selecting “full,” the mix-in cycle only mixed the top half of the pint. No candy made it to the bottom. We ate some of this one anyway, but put the rest back in the freezer to harden more. I’m guessing that my freezer needed to be even colder even though it was 8-9 degrees, which is within the specified range. I bumped my upright freezer down in temp and will try again. Disappointed because I got this on the review of my brother who loves his. If you try this, make sure your freezer is below 0° to ensure it freezes extra hard, I guess? That’s what I’m going to try and hope it works. As for the volume…it isn’t even as loud as my Ninja blender, so I’m not upset by how loud it is. I wish the recipes were more fool proof. The other issue I had was that with cold milk and cream, the sugar and cocoa powder wouldn’t dissolve at all when mixing. It just clumped up. I had to heat the chocolate ice cream mixture up in order to get it to dissolve the sugar and cocoa. Then I had to let it cool again before sticking in the freezer.

I've been using it almost everyday so far and I love it. I've was originally going to get the Ninja Slushi but when I realized I could still make slushies, frozen coffee, and milkshakes on top of ice cream and sorbet with the Creami, I realized this would be the better purchase for me. However if you want your frozen drinks more instantly, the Slushi may be better.

Bought one as a gift and loved it so much I got one too

Machine does exactly what it says it will. I've tried everyone of the settings and I must say I am thoroughly impressed! The Gelato is so decadent and the iced coffee feature has saved me so much money! We have healthy ice cream every night and I'm so happy with the purchase!

Only actually worked about one out of every ten times I tried to turn it on. Tried unplugging it, plugging it back in, re-seating the base, etc - still would not work consistently. I had to return it to Target.