Ember Mug 2 10oz Temperature Control Smart Mug Red:Stainless Steel, Hand Wash, Includes Coaster

I've had an Ember mug for over 3 years. It continues to do its job. I would give a higher rating but for one huge flaw: When a mug is placed on its charging plate, it can either charge or reach / hold the set temperature, not both. It would seem a rather easy fix to have it switch from heating to charging once the temperature is changed, going back and forth as necessary. Or, of course even better, by allowing it to do both at once, likely a harder fix. A fluctuation of a few degrees while charging is not important; having the coffee hot enough but only for a little while because the battery needs charging is not good.

Like the product but unhappy over the short life of the charging plate

It was a gift and I only used it today and I am so happy because my coffee stays at the temp that I want. Will bring it with me where ever I go. I just love it ♥️

I have had my ember cup for a year and a half and have already gone through two charging stations. The design is terrible as the pins get stuck and then will not charge the battery on the cup. The same thing has happened to my daughter’s cup, so it is no coincidence. This is definitely a design problem.

I’ve enjoyed my Ember cup for nearly a year—it performed flawlessly for the first several months. However, about nine months in, I began to notice a problem with the charging plate. One of its two prongs started sticking, intermittently preventing a full charge despite my occasional cleanings. Now, at the 12-month mark, the prong’s spring has completely broken, leaving the cup unable to charge at all. Given the initial promise of quality and performance, this durability issue is disappointing. I kindly request a free replacement so I can continue to rely on the product I once loved.

For people thinking about this product. Great idea and works like advertised. But bigger is better. The reason our coffee cups are small at home is NOT because we don’t drink alot of coffee. It’s because it gets cold. Ember go to your local coffee shop and look at the sizes and what people are ordering. Yup those cups are much bigger than the 10 and 14 oz cups you offer. Like I said we have small cups at home and office because a large cup gets cold. You Ember have solved that problem so we can keep our coffee hot. But do I want to keep leaving my desk to refill a 10oz cup ? Not really. If you made an office/work mug that’s incorporated today’s love for a large cup of coffee that stays hot. That my friend is a winning combination. I will buy a 20oz plus mug immediately. As for my 10 oz mug you’re probably going to see it on Facebook marketplace like so many others. Sorry

Not worth is to go through the trouble of keeping charged. My mug was 95% this Am (even though I charged it for hours and shut off) and within 70 minutes it was down to 6%. IF you enjoy one cup of coffee in the AM, it's fine. If you like that second or third cup, not worth it.

Worthless. Have to remove device and reconnect EVERY time I want to use it. After less than 2 months of purchase, it no longer turns on.

I received my mug for Christmas. I love it, except the top will not stay on.

Got this mug for Christmas (2024). I wasn't sure what to think of it but after the first use, this was awesome! A cup of coffee that's the same temperature from start to finish, very cool!! Over the next few weeks I would experience at least once a week if not more the mug and my phone would essentially forget each other and I'd have to go through the pairing process again. Annoying but manageable. Until today (FEB 18, 2025). The mug no longer turns on/off with the button. I have to use the app (until my phone and mug forget each other again). For something that costs what this mug does, less than 2 months of use before a malfunction is simply unacceptable! I won't recommend this item to anyone in fact I'll tell people to avoid this product!

I received this product for Xmas from my son and I love it

I got my mug for Christmas, n oh my! Everyday since Christmas I’ve enjoyed a fresh, hot cup of tea! N this mug holds my drink at my preferred temperature for hours! Love, love, love it!❤️

I was gifted an Emery mug, & within a week of having the mug, my husband ordered him one. We love them.

Received my 10oz mug as a Christmas gift and love it! I’m not a coffee drinker but love tea, hot chocolate and hot apple cider. This keeps my drink at the perfect temperature so I can take my time and slowly enjoy it. Nothing worse than a hot drink turning cold and having to keep reheating. Not with this mug!

I love the Ember mug but I am on my second mug that is flaking off on the inside. Nobody seems to be able to tell me why. I don't use metal utensils in it, I hand wash it and I can't use it because I don't want to be ingesting whatever is flaking off. I refuse to buy another one fearing it will do the same thing.

Have purchased 5 for friends and family and each love them. ❤️❤️❤️❤️❤️

Amazing product! I love the color so much. It brings out the rich caramel color of my coffee. The mug is amazing! I swear my coffee tastes better because of it. Extremely happy I got this.

My son got me this ember mug 3 yrs ago still going strong. I use it daily. Love hot coffee.

I absolutely love not having to heat up my coffee in the microwave 4-5 times before getting a cup drank!!

My daughter bought me one two years ago. I do love having consistent temp for my hot beverages but dang the inside of the cup looks awful now, even though I’ve been careful.