Ember Mug 2 10oz Temperature Control Smart Mug Red:Stainless Steel, Hand Wash, Includes Coaster

I made the mistake of putting my ember mug away for the summer. Cannot make it work anymore

Loved it for the 10 months it worked. Lots of money for poor quality.

Does not work. Just updated to the new app, now the mug is useless. Keeps disconnecting and will not keep my beverage warm. Constant attempts at uninstalling re installing, messing with Bluetooth. It just doesn't work. Don't waste your money.

Got this mug 2 years ago, and can’t live without it! Maybe a bit too expensive..

Whenever I try to drink coffee from a mug instead of a thermos, I would always find myself putting it in the microwave again and again to get the right temperature. When my wife got me an Ember for Christmas, I was initially thrilled. I really enjoyed my first cup of coffee this morning until it actually dropped to the maximum preset temperature of 145 F (T_T) which I found to be simply warm but definitely not HOT like I like my coffee. So I just wanted to drop a quick not to say 145F is just NOT hot enough for myself or, from looking on the internet, many people out there. I am now going to be returning basically the only gift I got for Christmas, and it has put a real chill on the morning. Please PLEASE PLEASE just make it in the future so that your mugs can adjust up to 150 like your competitors apparently do, so it can’t be unsafe. Just because 145 is a temperature that 80% of people find hot enough shouldn’t be a reason to limit it there. You leave a lot of us HOT coffee drinkers out in the cold. Is it a crazy idea that your hottest setting might be too hot for some poeple? Well they can turn it down. As it sits, your product is a GIANT Christmas disappointment. I will be returning mine and just relying on a thermos around the house forever I guess :( IF YOU LIKE YOUR COFFEE PIPING HOT, EMBER WILL DISAPPOINT

Product worked great for about 6 months, battery last less and less time now. After almost a year it last about 45 minutes, not even finished my second cup. For the $ I would have thought the battery would hold a charge longer than that over time. End up having to microwave (in a different mug) which was the whole point of getting this coffee mug.

I bought my 4th Ember mug which was white. I have the thermos and two other cups. The white Looked so cool, but lasted almost an hour if that and died. I literally watched it die on the app after about barely an hour. So disappointing. Honestly, none of my Ember cups really last that long. Ember Thermos is the best so far. But even that is hit or miss for up to two hours at best.

I was given this mug as a thank you gift for a presentation I did. Best gift ever! I love my ember tumbler!

Purchased white and black mugs. Coatings start to peel off after 2 months on both. Looks disgusting.

I opened up my mug today. I ordered the copper color in the 14 ounce. I love the way it looks. It is for my husband for Christmas, so I have not plugged it in, but it does appear brand new and nicely packaged. I was happy to see that the mug does, in fact contain the charger plate and a charging cord in matching colors. I can’t wait for my husband to plug this in and see how it works!

Love them, have 4 between me and my husband, purchased 5 others as gifts 2 years ago. Ember has been quick to replace scratched cup and broken charger. Wondering why the plug is so large (it takes up a whole outlet) and why USB is not used instead.

I received this cup as a Christmas gift 3 years ago and I love it!!! I use it nearly everyday and the battery life is great!!!

My husband was very excited to receive. It arrived and when he saw what it was he couldn’t wait to set it up.

The product works well. However, the warranty claim process can be a bit onerous and lengthy. But, for me, in the end, they did come through with a replacement charging saucer which had a worn pin. Based on on the high price of the mug, the extended warranty purchase is recommended. There will be an issue with the mug sometime in that two years of coverage. This is my third device.

This was given to me 6 months ago and it stopped working.

Just putting this into action. So far it seems like a very good product. No complaints as of yet, but it’s only been a few hours. My biggest complaint is it’s hard to navigate trying to learn about the product, and also it’s hard to navigate the timer. Wish they would come out With something that was more to a seniors liking. Also, I am disappointed that it does not come with a lid, after spending so much money you would think they could put a lid in the box. They say in the instructions that is best to have a lid to keep the heat inside the cup, but they don’t want to give you one they want to make you buy one. So now I have to spend more money for a lid.

I receipt mug as a gift in May. It has stopped working.

I like it a lot...it would be perfect if there was a left handed cup.

I liked ember mugs. I've bought 2 over the past 4 years. But these mugs cost a lot of money and the battery died within two years. That's why I've had to buy 2. It's sadly a waste of money and the planets resources. I bought one two years ago, because I thought my first one dying after 2 years was a fluke. It's not. Embers aren't a good use of money and I won't be purchasing a 3rd.

Overall Pleased with wish for larger Liquid Capacity.