Holmes 18" Digital Oscillating 3 Speed Stand Fan with Remote Control Black

A: The "buttons" on the unit are not physical buttons, but touch sensitive, and so ridiculously hard to get to activate that there might as well not even be buttons on the unit itself.

A: Hello and thank you for your question. There are buttons located on the control panel (Part L) of the fan which can also be used to operate this fan. Please refer to the Operating Instructions (See Figure 2) in your Information Manual for more details.

A: Thank you for contacting us, the remote includes button cell batteries. If you have any more questions, please contact our team: from Monday- Friday, 8:30AM - 5PM ET 1-866-769-3166 or www.getholmesfans.com/en/contact-us. Please use code BV-2025 in the contact form.

A: My remote required 2 AAA batteries. They are not included.

A: Yes there is an oscillating button on the remote control

A: Hello and thank you for your question. Yes, there is an oscillation button on the remote control of this fan. If you have any inquiries feel free to reach out to us at www.getholmesfans.com/en/contact-us, indicating BV-2024 in the subject or 1-866-769-3166 (Monday - Friday, 8:30 am - 5:00 pm EST).

A: Thank you for contacting us. This fan should not produce any smell while operating. Please contact us for support from Monday- Friday, 8:30AM - 5PM ET 1-866-769-3166 or www.getholmesfans.com/en/contact-us, our team will be able to help replacing your item. We wish to provide you with the best resolution, and we are looking forward hearing from you. Please use code BV-2025 in the contact form.

A: We appreciate you making us aware of your experience. We'd like to look further into this to help. Please contact us from Monday- Friday, 8:30AM - 5PM ET 1-866-769-3166 or www.getholmesfans.com/en/contact-us for assistance. Please use code BV-2025 in the contact form.

A: Thank you for contacting us. The remote control for the fan includes the following features: - Power/Speed Button: To turn the fan on and cycle through speed settings. ​ - Speed Button: To adjust the fan speed. - Timer Button: To set the fan to automatically shut off after a set duration (0.5-7.5 hours). ​ - Oscillation Button: To turn the oscillation feature on and off. ​ - Mode Button: To activate BREEZE mode or SLEEP mode. ​ - Mute Button: To silence or reactivate setting confirmation beeps. If you have any more questions, please contact our team: from Monday- Friday, 8:30AM - 5PM ET 1-866-769-3166 or www.getholmesfans.com/en/contact-us. Please use code BV-2025 in the contact form.​

A: Thank you for contacting us. The three modes are regular, sleep, and breeze. Normal Mode: The fan operates at a constant speed, which can be set to low, medium, or high. Breeze Mode: The fan cycles through alternating speeds with brief pauses to simulate a natural outdoor breeze. ​Sleep Mode: This function slows the Breeze setting by one level every ten minutes until it reaches the LOW setting.

A: The behavior you're describing could be happening for one of two reasons: Timer Function: If the timer is set up, the fan will run for the specified duration and then automatically adjust or shut off. To stop this, press the Timer button. You’ll notice the light indicator change to show the current timer setting—simply cycle through until the timer is turned off. Sleep Mode: If Sleep Mode is enabled, the fan will gradually slow down, reducing the breeze setting by one level every ten minutes until it reaches low. To disable Sleep Mode, press the Mode button. The light indicator will show the current mode, so you can adjust it to your preferred setting. You can contact us from Monday- Friday, 8:30AM - 5PM ET 1-866-769-3166 or www.getholmesfans.com/en/contact-us for further assistance. Please use code BV-2025 in the contact form.

A: Thank you for contacting to us. We do our very best to manufacture great quality products and take customer satisfaction seriously. If you have any inquiries feel free to reach out to us from Monday- Friday, 8:30AM - 5PM ET 1-866-769-3166 or www.getholmesfans.com/en/contact-us Please use code BV-2025 in the contact form.