Mr. Coffee 12-Cup Programable Coffee Maker Black/Stainless Steel: Drip, Automatic Shut-Off, Dishwasher-Safe Parts

A: I tried unplugging waiting 5 minutes and plugging back in and the light is still flashing. What do I do?

A: I unplugged the unit to reset it, but the flashing light returned.

A: Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with the coffee maker button that is flashing. We will be more than happy to assist you. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet Your coffee maker has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!

A: My coffee pot does not shut off itself. Is there something I need to do?

A: Is it bpa free, not listed anywhere?

A: There is no auto shut off activation switch

A: Mine does not shut off itself either

A: Hello Karen! Thank you for reaching out to us regarding your Mr. Coffee Programmable Coffee Maker. We’re sorry to hear that the automatic shut-off feature isn’t functioning as expected. This feature is designed to provide convenience and safety, so we understand how important it is for it to work properly. To help resolve this issue, we recommend the following steps: 1. Ensure the coffee maker is properly plugged in and powered on. 2. Check the programming settings to confirm the auto-shutoff feature is enabled. 3. Allow the coffee maker to sit idle for 2 hours after brewing, as the auto-shutoff typically activates after this period. If the issue persists after trying these steps, it’s possible there may be a malfunction with the unit. In this case, we recommend reaching out to our consumer care team select "contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form. If your product is still under warranty, we’d be happy for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this matter. Please don’t hesitate to reach out if you have any additional questions or concerns. Thank you! Mr. Coffee Consumer Care

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry if the clock light up for Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. The clock light should not light up. The coffee maker has no backlit display. Only the indicator lights up. The LCD screen shows AM or PM depending on the time. We hope this would help. Have a great day!

A: No it does not. I bought one and it does not light up.

A: Thank you for contacting Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry about the clean setting for the Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. Please be advised that there's a cleaning mode for this coffee maker. You have to hold 3 seconds to BREW/STOP, and cleaning mode should start turning on. We hope this helps. Have a good day!

A: No, this particular model (which I have) does not beep when the coffee is finished brewing. My previous Mr. Coffee did beep when starting, done brewing and shutting down. Only honest answers please.

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry if the Mr. Coffee® 12-Cup Programmable has a beep sound when it finished brewing the coffee. Yes, the coffee maker beeps when it finished brewing the coffee. Hope this would help. Have a great day!

A: Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. In this case, please proceed with cleaning your Mr. Coffee® 12-Cup Programmable Coffee Maker using vinegar solution. If you have any more questions/feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee® Consumer Care

A: Hello. Thank you for reaching out to us. For replacement parts, kindly reach out to our retailers listed here: https://www.mrcoffee.com/e-replacement-parts.html. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee® Consumer Care

A: Hello. Thank you for reaching out to us. You can use regular paper filters for the Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. Please note that not all models come with the Mr. Coffee® Brand Permanent Filter. If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 8pm Eastern Time. Thank you! Mr.Coffee® Consumer Care

A: Hello. Thank you for reaching out to us. You can use regular paper filters for the Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. Please note that not all models come with the Mr. Coffee® Brand Permanent Filter. If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 8pm Eastern Time. Thank you! Mr.Coffee® Consumer Care

A: Hi, Thanks for your question. The model for this coffe maker is: BVMC-EHX12BL-115 We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page. Thank you! Mr. Coffee Customer Care